DO NOT USE THIS COMPANY. I ordered a simple piece of glass to replace a garage door on 4/15. A month goes by and on 5/12 I had heard nothing - no message saying the piece of glass had been made, when... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Simply top shelf glass, highest quality stainless brackets and thorough sales/install support. Very easy to install using included instructions, and, rock-solid secure once installed. We live in a h... Vis mer
We are absolutely thrilled with the outcome of our stairway project. Found Glass Supply online; used their friendly website instructions for measurement; quote received within 24 hours; shipment recei... Vis mer
Very happy with our new deck railing. After taking some measurements we were quickly able to configure the railing on the Glassupply website. It's nice that everything can be done online. Only issue... Vis mer
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Good communication and product.
I ordered my glass rai/ling from Glassupply and am very pleased with it. The did a great job working with me to make sure the order was correct and discussed some options. The order came in good time (a few weeks) and shipping and communication were excellent. I am still installing but will put up pictures when I finish,
16. mars 2021
Anmeldelse skrevet uten oppfordring
Artist
2 purchases now within 30 days . To the exact dimensions, the exact instruction, a learning experience as well as you are creating the piece yourself Glass Supply ensures the piece is to the exact specs. Packaged and shipped with care at no extra cost. So pleased So pleased.
Thank you
Carm DiPardo Niagara Region
11. mars 2021
Anmeldelse skrevet uten oppfordring
more than a month waiting to get a…
more than a month waiting to get a glass...excuses that due to COVID they are having delays...Don't buy here, this company can not be trusted.
12. august 2020
Anmeldelse skrevet uten oppfordring
Slow shipping, poor customer service.
Slow shipping and poor customer service.
I ordered a mirror from Glassupply.com on May 24th because they gave me a delivery date of May 29th and I needed the mirror before the weekend. I received no shipping information/tracking on the 24th, 25th, or the 26th. So on the 26th I emailed and asked them if they could let me know if my mirror had been shipped and here is the response I got.
"Hi jerodhowell79, order refunded"
They gave no reason, i.e. "I'm sorry we didn't ship your item", "Sorry, your order got lost", "Covid-19 has slowed our deliveries" Nothing like that at all, just "order refunded".
Then when I get my refund they write in the notes "Covid-19" What does Covid-19 have to do with getting you order out on time? Yeah blame Covid-19 if the shipment is delayed, but it wasn't, because it never shipped.
If you are OK with being treated this way, chasing down shipments and don't mind waiting for your glass and mirror products then I'm sure Glassupply.com will be great for you, but for me, I demand better.
Also, I had to add their business to google just to write a review there. Check the address from their website on Google Maps and you will see there is nothing at that address resembling a glass shop, unless they just opened and replaced the food distribution company that IS actually at this address.
By the way, I took my refunded money and I went to a local glass shop and they had it ready for me in 1 day and I paid nearly HALF THE PRICE of Glassupply.com
29. mai 2020
Anmeldelse skrevet uten oppfordring
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