GlassesPros.com Anmeldelser 1 858

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Avoid this place at all costs!!!! Don't be deceived by their cheap prices! Save yourself the hassle and buy your glasses from a more reputable company. Shipping is ridiculously slow, and the return... Vis mer

Vurdert til 5 av 5 stjerner

I discovered GlassesPros.com approx 3 years ago after I broke the pair of glasses I purchased from my local optomistrist at retail price. GlassesPros.com had the same frame at wholesale cost. We... Vis mer

Vurdert til 5 av 5 stjerner

GlassesPro has a really slick ordering process with a wide selection of eyeglasses. I placed an order last evening and decided go with the BOGOHALF option. I sent an email after hours to cancel my o... Vis mer

Vurdert til 5 av 5 stjerner

I recently ordered 2 pairs of glasses with a complex prescription. The company provides quality products at reasonable prices and they make sure that they are made correctly. I had a minor issue and t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Brillegrossist
  2. Solbrillebutikk

Om GlassesPros.com

Skrevet av virksomheten


GlassesPros.com – Your Trusted Online Eyewear Store

Discover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear.

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Our Commitment

We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs.

Why Choose Us

We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home.

Customer Satisfaction

What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services.

Quality and Affordability

At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient.

Our Reviews

Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service.

Join Us Today

Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(1 858)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Easy checkout

27. august 2023
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Svar fra GlassesPros.com

Hi Franklin we're delighted to hear that you found our checkout process easy and straightforward! Our team works hard to create a seamless shopping experience, and your positive feedback confirms that we're on the right track.

Thank you for taking the time to leave a review. We value your input and look forward to serving you again in the future.

If you have any more needs or questions, please don't hesitate to reach out.

Vurdert til 1 av 5 stjerner

Orderd 2 weeks ago

Orderd 2 weeks ago , no status update. No response from customer service.

11. august 2023
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Svar fra GlassesPros.com

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced with your order and the lack of timely communication. We take customer service seriously, and it's disheartening to hear that you feel we've fallen short in this instance.

We'd like to clarify that we have been doing our best to keep you updated about your order status via email. We understand that our response time may not have conveyed that adequately.

The good news is that your order did ship out today and should arrive at your location within the next 3 business days. You should soon receive an email with tracking information so you can monitor its progress.

Thank you for your patience, and we're committed to ensuring that the remainder of your experience with us meets your expectations.

Vurdert til 5 av 5 stjerner

Quick!

Quick, Easy to use, big plus for the Discount!

25. august 2023
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Svar fra GlassesPros.com

Thank you so much for the positive feedback! We're thrilled to hear that you found our platform quick and easy to use, and even more delighted that you were able to take advantage of our discount.

Your kind words not only inspire our team but also help other customers make informed decisions. We always strive to offer a seamless shopping experience and great value to our customers.

If you have any more needs or questions in the future, we're here to assist. We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

This company has been amazing

This company has been amazing! My son is 8 and he started wearing glasses at 6 and breaks his frames about every few months. Not only is this company reasonably priced, they send orders quickly. They also take time to address customer concerns promptly. I highly recommend them!!

23. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra GlassesPros.com

Hi Kamei thank you for such an amazing review! We're thrilled to hear that you've had a positive experience shopping with us, especially when it comes to meeting the needs of your young son who is still getting used to wearing glasses.

It's a priority for us to offer quality frames at reasonable prices, and we're pleased that this has made a difference for you. We understand how important it is to receive orders promptly, especially when dealing with the everyday challenges of kids and their glasses!

Your recommendation is the highest compliment we can receive, and we're grateful you took the time to share your experience. We're here whenever you need new frames or have any concerns. Looking forward to serving you again soon!

Vurdert til 3 av 5 stjerner

not good contact when their was an…

not good contact when their was an order issue, just a criptic email. It caused a long delay

9. august 2023
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Svar fra GlassesPros.com

Hi Dennis we sincerely apologize for the inconvenience and confusion caused by the email you received. Our primary concern is to ensure that your order is accurate and meets your needs. We sent an email explaining that the color code entered did not match any in our system, and we requested a photo for verification. This is an important step to ensure you receive the clip-ons that best fit your frame.

We understand that the email may have come across as cryptic, and for that, we're sorry. We aim to be clear and helpful in our communications. If we had your phone number on file, we would have also reached out for a quicker resolution. Unfortunately, we didn't have that information.

Please understand that we can't proceed with your order until we have the correct information. We want to make sure that you're satisfied with your purchase, and that starts with making sure the order is correct from the outset. If you could reply back to our email at support@glassespros.com and provide the necessary information, we will be able to move forward as quickly as possible.

Vurdert til 5 av 5 stjerner

Muy buena

La orden fue muy rápida

22. august 2023
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Svar fra GlassesPros.com

¡Muchas gracias por su comentario positivo! Nos alegra mucho saber que la velocidad en el procesamiento de su orden ha sido de su agrado. Trabajamos continuamente para ofrecer a nuestros clientes una experiencia de compra eficiente y agradable.

Si tiene alguna otra necesidad o pregunta en el futuro, no dude en ponerse en contacto con nosotros. ¡Esperamos tener el placer de atenderle nuevamente muy pronto!

Vurdert til 5 av 5 stjerner

customer service is really good

customer service is really good, they answer all your questions fast and leave you with no doubts, good quality glasses too

21. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra GlassesPros.com

Hi Nasry we're delighted to hear your positive comments about our customer service and the quality of our glasses! Our team works hard to provide timely, thorough answers to all questions to ensure you have a seamless shopping experience. It's truly rewarding to know that we've succeeded in meeting your expectations.

Your kind words will certainly serve as motivation for our team and helpful guidance for other customers considering shopping with us.

If you have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Situation was handled

I initially had trouble ordering but the company did reach out and rendered the situation. Thank you!

18. august 2023
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Svar fra GlassesPros.com

Thank you for sharing your feedback regarding your recent shopping experience with us. I'm genuinely sorry to hear about the difficulties you faced while trying to place your order and reaching our customer support. Your satisfaction is a priority for us, and it's disheartening to know that you had to go through these challenges.

That said, I want to clarify that our customer support team has been in consistent contact with you via email to ensure a positive shopping experience. We understand the urgency of your situation, especially since you mentioned you desperately needed the glasses. We are actively working on a resolution that should meet everyone's needs.

I would like to remind you to please keep us updated about bringing your frames to your optometrist for lens installation, as mentioned in our ongoing email communications. We want to make sure that the final product meets your expectations and resolves any issues you've encountered.

Thank you for your patience and understanding. We're committed to turning around your experience and ensuring you're fully satisfied with your purchase and our customer service.

Vurdert til 5 av 5 stjerner

Great customer service

OK so my purchase did not go perfect but they made it right. A nice company to deal with. Note, if you want clear blue blocking lenses, make sure you specify that.

17. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Q&A is a bit problematic…

Once I got past the questions I had prior to ordering, everything went well.
I had questions on how to order. you responded with a request for more information. When I sent the info, a mail came telling me to be patient and to not start additional tickets. This happened twice.
Your system needs some work.
Update: received the sunglass attachment. fits well. Am satisfied.

14. august 2023
Vurdert til 1 av 5 stjerner

I ordered July 24

I ordered July 24, but have not received my order yet. When I call the phone number no one answers the phone. I have been waiting for someone to pick p the call for three hours & finally gave up.

24. juli 2023

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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