Glamorous.com Anmeldelser 

173
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups a... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dameklesbutikk

Opplysningene stammer fra ulike eksterne kilder

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

173 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 69 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(173)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great product and quality

Great product and quality, good delivery. Great fashion offering

1. august 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

Great choice of clothes

Ordered leggings for pilates after a recommendation. Great choice of clothes and accessories, the website is easy to use and I will shop here again.

5. august 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

only reason i gave it a 5 star review…

only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups and i called ups they said they have 16 number tracking mine was 13 been trying to find it or they didn’t even send package. don’t waste your time and or money on them. buy AMERICAN 🇺🇸 products. President Trump was right you can’t trust china

4. august 2026
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Svar fra Glamorous.com

Hi Tom,

We believe that you have reviewed the wrong company, as we can't find an order under your name and we don't ship through UPS. We are also based in the United Kingdom, not China. To confirm, we sell our products on https://glamorous.com/.

If you did order from us, please send us an email at kacooretail@kacoofashion.co.uk and we can look into the matter further.

Vurdert til 5 av 5 stjerner

Great experience

Very happy with my purchase. Shopping experience was great, came in good time and good quality!

4. august 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

Fab crochet top

I’ve been looking for a cute crochet top for ages and I found exactly what I was looking for on the Glamorous website. Really pleased with my purchase, which was also in the sale ☺️. Delivery was also very reasonable!

3. august 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

Fab experience

Great company. Very happy with my bag which came and was even better than expected. Beautiful pearl effect and feels much more expensive than it was, one happy customer!

30. juli 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

Purchased a lovely bag

Purchased a lovely bag, arrived on time. Been looking for a bag like this for a while so really happy it was in stock. Very happy with my purchase!

31. juli 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

Perfect

Seamless experience shopping at Glamorous and very happy with my item and the prompt delivery. Lots of choices for clothes and I will definitely be choosing to shop here again!

30. juli 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 5 av 5 stjerner

Great experience with this company

Great experience with this company. The product came on time and is of good quality. I would definitely purchase from here again.

29. juli 2026
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Svar fra Glamorous.com

Hi. Thank you for your positive feedback, it is greatly appreciated!

Vurdert til 1 av 5 stjerner

Order placed but goods not received…

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to customer service. I am currently over £50 out of pocket and can see no way of getting either my goods or my money back. I should have read the reviews first! This is a lesson not to buy through an Instagram advert.

14. mai 2026
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Svar fra Glamorous.com

Hi. We are sorry to hear of your negative experience on this occasion. Please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you?

Vurdert til 1 av 5 stjerner

Absolutely shocking

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave reviews however I wouldn’t want anyone to purchase from them and go through the same thing. Avoid at all costs!!!

4. mai 2026
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Svar fra Glamorous.com

Hi Hannah. We are sorry to hear of your negative experience on this occasion. Please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you and ensure the refund went through successfully?

Vurdert til 1 av 5 stjerner

Purchased via ASOS under Kacoo Retail…

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual people for sizing. Return received but no refund processed, had to get my refund process via ASOS after having to provide proof of return despite using their site to create said return! No responsibility being took and they’re supposed to be “brand partners”. All scammers.

24. april 2026
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Svar fra Glamorous.com

Hi Amy. We are sorry to hear of your negative experience on this occasion. Please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you and ensure the refund went through successfully?

Vurdert til 1 av 5 stjerner

Worst shopping experience ever

I bought two items from ASOS and they said these were from their 'brand partner'. Neither item was any good so I sent them back to Glamorous aka Kacoo as instructed and have the receipt. That was on 20.3.26. On 29.3.26 I had not had acknowledgement of the return so I emailed their customer care, attaching photo of proof of return. They never answered. I am now in a protracted conversation with ASOS who will not take any responsibility for this.

EDIT: I did eventually get a refund, but had to open a dispute via Paypal, who sorted it out for me.

20. mars 2026
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Svar fra Glamorous.com

Hi Annie. We are sorry to hear of your negative experience on this occasion. Please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you and ensure the refund went through successfully?

Vurdert til 1 av 5 stjerner

Customer service is terrible and will…

Customer service is terrible and will not respond to my email or Dms regarding a return I have not been refunded for. The order itself was very nice but why offer returns if you will not fulfil them?

24. mars 2026
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Svar fra Glamorous.com

Hi Adi. We are sorry to hear of your negative experience on this occasion. If the issue is unresolved, please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you?

Vurdert til 1 av 5 stjerner

Dress did not fit

Dress did not fit. But jacket good was offered 40% refund emailed i would accept this. Have still not heard from them. Over 2 weeks now

14. mars 2026
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Svar fra Glamorous.com

Hi Anne. We are sorry to hear of your negative experience on this occasion. If the issue is unresolved, please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you?

Vurdert til 1 av 5 stjerner

TOTAL SCAM!!

TOTAL SCAM!!! Have not received my order after over 60 days of "processing". No response to my emails.

16. mars 2026
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Svar fra Glamorous.com

Hi Lynne. We are sorry to hear of your negative experience on this occasion. If the issue is unresolved, please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you?

Vurdert til 1 av 5 stjerner

Terrible quality and bad customer experience

I read the reviews on here before ordering but took a chance and ordered. Item arrived quickly but was such cheap quality and way way overpriced for what it was. The popper on the coat I ordered broke as soon as I put it on. I returned it within 2 days of receiving and heard nothing about my return even though they received it 2 days after me returning it. Had to reach out to ASOS for them to push through the return. Bad customer service I wouldn't order again.

26. januar 2026
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Svar fra Glamorous.com

Hi Hannah. We are sorry to hear of your negative experience on this occasion. Please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you?

Vurdert til 1 av 5 stjerner

Ordered through ASOS, cannot contact

Ordered through ASOS but no way of getting in touch with them as a brand partner. I returned item but their evri returns hasn't delivered and I can't even tell them. Lost money and no product. Shame on kacoo (owned by glamorous) , shame on asos

30. desember 2025
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Svar fra Glamorous.com

Hi Alicia. We are sorry to hear of your negative experience on this occasion. Please can you send us an email at kacooretail@kacoofashion.co.uk so we can look into the matter further for you?

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