Legacy Anmeldelser 

94
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Legacy Lab went above and beyond to assist my remote testing situation. The Patient/Lab communication was awesome keeping me up to date on the process. Complete clinical lab results were ready in 24... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The process was easy to understand. The deliveries and samples were processed really quickly. And they handled a shipping mishap well, and didn't charge for it. The financing also made it affordable... Vis mer

Vurdert til 5 av 5 stjerner

My wife and I were at a loss on where to turn for guidance on starting the IVF process. I travel for work quite frequently so timed intercourse is tricky. I reached out to Legacy and AJ was profession... Vis mer

Vurdert til 1 av 5 stjerner

First test cane with a cracked cup. Second test got messed up during delivery and that cup leaked. WOULD NOT RECOMMEND! Caused more stress then what it's worth and the results are heavily inaccurate.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Fruktbarhetsklinikk
  2. også i
  3. Fertilitetsklinikk
  4. Fertilitetslege
  5. Hjemmesykepleie
  6. Sædbank

Skrevet av virksomheten

Legacy is the leading male fertility clinic in the United States, offering comprehensive semen analysis, post-vasectomy semen testing, and long-term sperm cryopreservation. We combine clinical-grade accuracy with modern convenience, giving men a simple, private, at-home way to understand and protect their fertility. Our mission is to make male reproductive health accessible, science-driven, and stigma-free. Founded at Harvard and backed by over $50M from world-class investors, Legacy is reshaping the outdated belief that fertility is solely a “women’s issue.” Our medical team and labs support individuals, couples, and families across all backgrounds — from active-duty military and Navy SEALs to the LGBTQIA+ community, cancer patients, and anyone planning for the future. Legacy is trusted nationwide: we are covered by major insurance providers in all 50 states, and more than 500 employers offer Legacy as a fertility benefit. Our work has earned recognition across the industry — Y Combinator named us a “Top Company,” Forbes listed us among “America’s Best Startup Employers,” the Financial Times ranked us one of the fastest-growing companies of 2024, and Business Insider highlighted Legacy as a startup most likely to reach unicorn status. Celebrities including Justin Bieber have publicly supported our mission. Beyond testing and cryostorage, Legacy offers personalized guidance, physician-reviewed reports, and evidence-based recommendations to help improve sperm health. With clinical excellence, secure long-term storage, and unmatched customer support, Legacy is the most trusted name in male fertility testing and sperm freezing — empowering men to take control of their reproductive future.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(94)

67 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exceptional customer experience

Exceptional customer experience - support is timely and the team clearly cares about doing right by their customers

6. november 2025
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Svar fra Legacy

Thanks for the kind words -- yes, the team cares a lot about our clients!

Vurdert til 4 av 5 stjerner

Good Procedures.

Very professional, with solid technology and clear instructions. A bit inconvenient that they don’t have a 24-hour receptionist or even a directory option when calling. The only thing that stopped them from getting 5 stars.

28. oktober 2025
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Svar fra Legacy

Thanks for the feedback! I've shared your response with the CX team -- we're always looking for ways to improve.
^AES

Vurdert til 5 av 5 stjerner

Much More Convenient Than A Clinic!

This was such a quick and convenient experience compared to the alternatives. The purchase experience was simple and straightforward. The box/kit arrived when it was scheduled. When it arrived the kit looked premium and well thought out. Instructions were clear and easy, then just drop it off to get it mailed back. In a few days my results were on their website including an option to freeze. It was so easy!

9. januar 2025
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Svar fra Legacy

Thanks so much for the kind words, and glad you had such a smooth process!
^JD

Vurdert til 5 av 5 stjerner

Easy process!

We purchased an at-home sperm kit that was user-friendly, straightforward to use. I had some questions that the team was able to promptly answer within a day; overall, they made an otherwise daunting process fairly easy!

6. oktober 2025
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Svar fra Legacy

Thanks for the kind words, and glad everything went so smoothly!
^AJ

Vurdert til 5 av 5 stjerner

The turn around time is amazing

The turn around time is amazing! We did a sperm analaysis and DNA fragmentation. Sent out his sample on Wednesday morning and we had results Friday morning before 6am! Absolutely fantastic! The price is high but it is what it is.

29. oktober 2025
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Svar fra Legacy

Wonderful, so happy to hear that everything went so smoothly for you!
^AES

Vurdert til 5 av 5 stjerner

Fast and easy process

Fast and easy process, feels like a smart investment. I did their long term cryostorage which worked out to be fairly inexpensive and I like the fact they split samples across multiple locations for safety

1. november 2025
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Svar fra Legacy

So happy to hear about your positive experience! Our "multi-geography storage" is the only of its kind in this industry, and will make sure your samples are safe for years (or decades) to come. Thanks for sharing!

Vurdert til 5 av 5 stjerner

Excellent service

Everything about the process was seamless and very speedy. The kit was very professional and I got my results within a day. Thank you!

30. oktober 2025
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Svar fra Legacy

Thanks for your review! We're very proud of being the fastest end to end provider in the industry, from start to finish. Happy to help with anything you may need in the future!

Vurdert til 5 av 5 stjerner

Seamless Experience and Huge Peace of Mind!

Being over 35, I really wanted to understand how my DNA fragmentation looked. After doing some research, I found that Legacy is the only at-home company offering this specific test, and I’m so glad I went with them during my short visit to the US! The process was seamless from start to finish, and I was thrilled to see that my results came back within the normal range. As someone who’s very health-conscious, that was such a huge relief. Thank you, Give Legacy, for making something so important so simple and stress-free!

9. oktober 2025
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Svar fra Legacy

Thanks so much for your review, Muazzam. We are the only provider of a clinically validated mail-in DNA fragmentation test, and so happy to hear you were able to go through the process during your trip to the US. All the best to you and safe travels!
-Legacy team

Vurdert til 5 av 5 stjerner

Great customer support

Great customer support, very thoughtful team

5. januar 2025
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Svar fra Legacy

Thanks so much for your review, we care a lot about this topic: thoughtful and compassionate support is so important during what can be a very sensitive and anxiety-inducing time for many.
-JD

Vurdert til 4 av 5 stjerner

Good overall experience

I had a shipping delay with my sample which was frustrating because I had to retest but their customer service team was really helpful in sending out a replacement. The results were posted a day after my sample delivered and they were easy to understand. Overall, it was pretty easy to and the kit was high-end and durable.

28. september 2025
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Svar fra Legacy

Hey there, we're happy to hear you had an overall good experience. If there's anything we can do to make sure your next time is 5 stars, please don't hesitate to reach out. All the best!

Vurdert til 5 av 5 stjerner

Post Vasectomy test

My husband had a vasectomy and absolutely refused to go back to test and be sure he was all clear. A friend told us about legacy and we were so appreciative. Once the embarrassment factor of going in person was removed from the equation, he had no problem doing it from home. Thanks for the peace of mind that we will not have any surprises.

14. november 2024
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Svar fra Legacy

Very happy to hear that -- as you know, many urologists will recommend multiple PVSA tests for the official "all clear" -- we're happy to help with anything you may need!

Vurdert til 4 av 5 stjerner

Great experience with Legacy

Me and my husband loved using this service. Great alternative to going to a clinic - cheaper, quicker, and more comfortable. The analysis gave us and my OBGYN helpful info about his sperm and was an easy thing to check off of our list.
It was a bit pricey but still less than a clinic.

1. oktober 2025
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Svar fra Legacy

Hi there Sarah, so happy to hear that you and your husband had a good experience. Too many fertility clinics don't even think about testing the male partner -- what a shame! We are happy to help and hoping that next time you'll have a 5 star experience, just let us know how we can help.

Vurdert til 1 av 5 stjerner

Needs to be a better process

So they use FedEx as the carrier to send your sample back to them. Idk if it’s a fedex thing but FedEx held onto our sample and didn’t inform us or Give Legacy. We called Give legacy to tell them about situation, they sent us a new kit for free. When the second kit arrived, there were missing products in it that made it unable to do the process. You would think a popular company with great reviews would use a better mail carrier/package carrier and not send missing products. We will try for a third kit and see what happens… so far really not impressed with Give Legacy.

30. september 2025
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Svar fra Legacy

Hi Laney, I'm so sorry to hear about the trouble you went through. We do occasionally have issues with specific FedEx locations not communicating appropriately, but I apologize that it means you had to go through a whole replacement process. I've spoken to the team to make sure you get everything you need as well as appropriate compensation for the troubles.

EDIT: Hi Laney, we weren't able to find anyone with your name in our system -- could you e-mail us at clientservices@givelegacy.com with your order ID? Thank you!

-Alecia

Vurdert til 5 av 5 stjerner

I was a little nervous at first but…

I was a little nervous at first but they makes the process so simple and easy. Got my results in no time.

Customer service was super helpful through out the whole process.

Thank you Legacy.

25. september 2025
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Svar fra Legacy

So happy to hear about your positive experience! If there's anything else we can, please don't hesitate to reach out. I'll pass along your positive feedback to the CX team as well.

Vurdert til 5 av 5 stjerner

Legacy nailed it — couldn’t be happier

I rarely write reviews, but after using Legacy I felt compelled to share. As a health-conscious single guy in NYC, I’ve been trying to do all the little things to future-proof my life, fertility included. Legacy made that possible in a way that feels modern and respectful.

The entire process was surprisingly fast: kit delivered, sample taken, results back, sample frozen — all without stepping foot in a clinic. The privacy is excellent (discreet packaging, secure dashboard), which I appreciated. And the multi-location storage of samples gives me confidence that things are handled with care.

The tech side impressed me too: the dashboard interface is clean, easy to navigate, and transparent. Their lab reports were clear enough that I could follow exactly what was measured, and where improvements are possible. As someone who tracks fitness metrics, having that kind of documentation matters.

All in all, Legacy gives me peace of mind that when I do decide I want kids, I’ll have preserved options. If you care about your health, want options, and don’t want fertility concerns to distract you now, this is a smart move.

24. september 2025
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Svar fra Legacy

Hey Ryan - so happy to hear your multiple points of feedback, and yes, no matter what you decide, you'll have the option to start a family someday. Multi-geo storage ensures redundancy, too, even in case of natural disaster.

We focus a lot on discretion and privacy, so we're glad you noticed that.

The team is mostly based in NYC as well, so if there's anything else we can do, just let us know!

Vurdert til 5 av 5 stjerner

Professional Care with a Personal Touch

I’ll be honest, I was a little skeptical at first, but my experience with Legacy completely changed that. From the very beginning, I felt supported and guided through every step of the process.

Something that could have felt awkward or uncomfortable was instead handled with professionalism and care, which really put me at ease. Communication was clear, the service was discreet, and I never felt rushed or left in the dark.

What stood out most was how approachable and respectful the entire team was. They managed to make a sensitive situation feel straightforward and stress-free. In the end, I walked away not only impressed with their professionalism but also grateful for how much they cared.

I’d definitely recommend Legacy to anyone who might be nervous about taking this step. They really do make all the difference.

12. august 2025
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Svar fra Legacy

So glad to hear about your positive experience! The team is specially trained to handle sensitive situations, so it's wonderful to hear that they handled your situation with professionalism and care. If there's anything else we can do, just let us know!

Vurdert til 5 av 5 stjerner

Who knew

Amazing experience. I never knew the process would be so comfortable. I came, I saw and I conquered the somewhat awkward world of freezing my sperm.

10. juli 2025
Anmeldelse skrevet uten oppfordring

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