The company recognised the problem promptly, and responded by returning our payment straightaway. When using the web site some of the buttons are very sensitive and it is easy to accept things when... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very quick service, I am suspicious of quick seemingly smooth order procedure, but it may just be a wonderful service, in which case, I am impressed. What I didn't like is that there were about 4 diff... Vis mer
Product don't work, app useless I have been told to wait for instructions re returning goods and getting refund.. all I have received have been customer satisfaction feelers.. please advise with a rea... Vis mer
Selskapet har svart
Ich bin mit dem Angebot des Unternehmens sehr zufrieden. Einziger Nachteil für mich war, dass die Kommunikation nur in Englisch stattfand. Die Summe, die wegen der Rückgabe des Produkts geleistet wu... Vis mer
3,9
Bra
135 anmeldelser
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service
They responded immediately and have continued to be helpful with advice on how to return items that weren't what I needed
13. april 2026
Anmeldelse skrevet uten oppfordring
The company recognised the problem…
The company recognised the problem promptly, and responded by returning our payment straightaway. When using the web site some of the buttons are very sensitive and it is easy to accept things when just browsing. Anyway alls well that ends well.
12. april 2026
Anmeldelse skrevet uten oppfordring
Simple website
14. april 2026
Anmeldelse skrevet uten oppfordring
Product don't work
Product don't work, app useless I have been told to wait for instructions re returning goods and getting refund.. all I have received have been customer satisfaction feelers.. please advise with a real reply
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Getspyfocus
Hello Chris,
We appreciate you sharing your experience with us. Your concerns regarding product quality and communication are taken seriously.
Returns and refunds are available in line with our policy, and the optional survey helps us provide accurate return guidance.
At this time, we are unable to identify your order, so we have requested further details from you.
Please rest assured we will review your case and assist you as quickly as possible.
Kind regards,
Laura from SpyFocus
Your customer service rep was very…
Your customer service rep was very helpful in resolving my issues.
13. april 2026
Anmeldelse skrevet uten oppfordring
do you receive sd cards with your cameras?
It would be nice to know if SD cards were included in my purchase
13. april 2026
Anmeldelse skrevet uten oppfordring
Schnelle Lieferung und schnelle…
Schnelle Lieferung und schnelle Rückmeldung aus dem Support
13. april 2026
Anmeldelse skrevet uten oppfordring
Prompt reply to my query to return…
Prompt reply to my query to return product
12. april 2026
Anmeldelse skrevet uten oppfordring
It was seamless however this is just…
It was seamless however this is just the beginning. I will decide when I have my product
8. april 2026
Anmeldelse skrevet uten oppfordring
Very quick service, is it too good to be true?
Very quick service, I am suspicious of quick seemingly smooth order procedure, but it may just be a wonderful service, in which case, I am impressed. What I didn't like is that there were about 4 different product offers forced on me before I could confirm and check out. I felt forced to buy something else, which I didn't. The "no, thanks" was in such small letters, that it was easy to miss. That didn't seem very honest to me.
6. april 2026
Anmeldelse skrevet uten oppfordring
Easy to order
It was easy to order and easy to navigate.
I was surprised with the amount that I spent that I had to pay shipping charges, but it is what it is
6. april 2026
Anmeldelse skrevet uten oppfordring
I bought 4 cameras and memory cards
I bought 4 cameras and memory cards, unfortunately my wifi is 5 G and does not work with the camera set up, I will ask for a refund
1. april 2026
Anmeldelse skrevet uten oppfordring
Die Kameras lassen sich nicht verbinden…
Die Kameras lassen sich nicht verbinden egal auf welchem der vorgegebenen Wege …keine funktioniert
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Getspyfocus
UPDATE
Hallo Sven,
vielen Dank für die Übermittlung deiner Bestelldaten.
Wir haben deine Bestellung erfolgreich gefunden, und ein zuständiger Mitarbeiter prüft deinen Fall derzeit eingehend.
Unser Team ist bestrebt, dir zu helfen und diese Angelegenheit so schnell wie möglich zu klären.
___________
Hallo Sven,
vielen Dank für Ihr Feedback.
Die Leistung kann je nach Netzwerkumgebung variieren. Daher möchten wir Ihre Situation untersuchen und Ihnen eine Lösung anbieten, die funktioniert.
Da wir Ihre Bestellung anhand der Bewertung allein nicht identifizieren konnten, haben wir eine Anfrage um weitere Informationen gesendet. Bitte überprüfen Sie Ihre E-Mails, sobald es Ihnen passt.
Ihre Zufriedenheit ist uns wichtig, und unser Team steht bereit, Ihnen direkt zu helfen.
Mit freundlichen Grüßen,
Laura von SpyFocus
Return
I ordered the camera and supplies but my husband said they were not what we required so I tried cancel immediately but was told they have already gone to shipping
I need to return them now
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Getspyfocus
Hello Deborah,
Thank you for sharing your experience.
We understand that plans can change, and your feedback about the return process is important to us. Our team has processed your return and ensured that the items are being handled according to our policy.
If you have any further questions, please feel free to reach out.
Best regards,
Laura from SpyFocus
Compromise
although it did take a bit of work and compromise from all parties, we did come to a viable completion.
I am happy with the results and I didnt need to wait forever for credit. I t was basically immediate. Very happy.
thank you
31. mars 2026
Anmeldelse skrevet uten oppfordring
The directions were cut and dried
The directions were cut and dried. Symplr and one and done, just the way I like it.
1. april 2026
Anmeldelse skrevet uten oppfordring
Experience was mostly ok
Experience was mostly ok. Too many ads before getting to the checkout. I just ordered because of the great ratings and reviews
1. april 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.