Getpotted.com Anmeldelser 

2 839
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

User friendly website with excellent range of products at very affordable prices and quality. Order packaged very securely and dispatched quickly. Very pleased with my plant trough, which is very attr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very pleased with the pot i purchased it is beautiful get potted sale the best range of pots I've seen and are top quality will be buying from them again highly recommend 😀 👌

Selskapet har svart

Vurdert til 5 av 5 stjerner

Prior to ordering I spoke to Ian to ascertain was there any way I could see the large Planters before purchasing. Ian informed me that they did not have a store but I could go to the ware house where... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Arrived in good condition, nothing damaged. The self watering pot looks to be a good product, especially with the challenging summer we have just experienced. I may well buy more, to ensure that at... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hagesenter
  2. også i
  3. Butikk for hagemøbler
  4. Interiørbutikk
  5. Leverandør av kunstige planter
  6. Produsent av keramikkvarer

Skrevet av virksomheten

GetPotted.com is the perfect place to find all of your gardening accessories and products to keep your fingers green and brighten up your garden and your home. Our online store offers a large selection of different flower planters and accessories and the options are limitless, we can offer many different sizes, colours and shapes of amazing planters for gardening made from a variety of materials, such as plastic/resins, fibrestone, fibreglass and many more. If you are looking for a reliable company that specialises in planter containers and works with well known and good quality brands, then GetPotted will be your best choice. Our shop provides a unique service to everyone from amateur growers to real specialists in the cultivation of flowers, plants and ornamental trees.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 93 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(2 839)

218 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Beautiful pots look amazing

Beautiful pots look amazing, great quality will definitely buy more

2. juni 2026
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Svar fra Getpotted.com

Dear Jan,

Thank you so much!

There is nothing better than hearing that our products have brought a beautiful new look to your home. We're delighted by your kind words and look forward to your next order.


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Exceptional Service

Ordered at lunch time. It came the following day. And not only that the pot is well made amd perfect for my tree. It looks amazing. I am so glad I did my research beforehand.

26. juni 2026
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Svar fra Getpotted.com

Dear Amelia,

Thank you for the exceptional review!

We are thrilled to hear that your pot arrived less than 24 hours after ordering and that your pre-purchase research paid off so beautifully. It sounds like a perfect fit, and we are so glad it looks amazing with your tree!


Ian
GetPotted

Vurdert til 1 av 5 stjerner

Slow refund process after receiving a chipped planter



I was very disappointed with my experience. The planter arrived chipped and damaged, so I asked for it to be collected as I didn’t want a replacement after already waiting a long time for delivery.

The planter was collected last Tuesday, but when I contacted customer service to ask about my refund, I was told the warehouse had only just received it. I then received an email saying I now have to wait a further 3–7 working days for the refund to be processed.

This has been a frustrating and unnecessarily slow process. Through no fault of my own, I have been left without the planter I ordered, which has delayed planting my tree. I expected a much quicker refund for an item that arrived in a damaged condition.

Overall, I am disappointed with the service and the length of time it has taken to resolve this issue.

4. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Getpotted.com

Dear Rafia,

Thank you for sharing your feedback.

We are genuinely saddened to see this 1-star review, especially since our team worked closely with you throughout this process to ensure the situation was resolved to your satisfaction.

To clarify the details of your order, our team noted that the planter didn't actually have a structural chip or damage, but rather a minor cosmetic imperfection. Regardless, we wanted to help you out, so we assisted you with the return right away and confirmed we would be in touch once the goods safely arrived back at our warehouse.

Because our warehouse team handles hundreds of orders every single day, it can take up to a week to physically process incoming returns. We do apologize for that slight delay, but as soon as the item was confirmed as safely received, we updated you. While we stated that the refund would take the standard 3–7 working days, we actually went ahead and processed it right away.

We always strive to be as helpful as possible, and we took care of your request as quickly as our processes allowed. We are sorry to see such negative feedback given that we supported you every step of the way, but we wish you the best with your planting.


Ian
GetPotted

Vurdert til 5 av 5 stjerner

I’m happy with my olive tree

I’m happy with my olive tree. It was delivered in great condition and it looks healthy.
Pots I love also.

2. juni 2026
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Svar fra Getpotted.com

Dear Customer,

We really appreciate your feedback!

Bringing a touch of nature home with a healthy olive tree is always exciting, and we're so glad the tree and pots exceeded your expectations. Enjoy your beautiful new setup!


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Order arrived on Thursday 25th June

Order arrived on, time. Pots well packed and good quality. Would definatly use Get Potted again.

22. juni 2026
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Svar fra Getpotted.com

Dear Susan,

Thank you for choosing Get Potted!

We're thrilled that your pots arrived safely, promptly, and in great condition. Hearing that you would definitely use us again is the ultimate compliment. Happy planting until next time!


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Easy to order arrived as per time…

Easy to order arrived as per time given. Good quality product and I will definitely order from this site again

1. juni 2026
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Svar fra Getpotted.com

Dear Deborah,

We really appreciate your feedback!

Providing a seamless shopping experience alongside high-quality products and reliable delivery is exactly what we aim for. Thank you for choosing us, and we can't wait to help you with your next purchase!


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Good Product Fast Delivery Would…

Good Product Fast Delivery Would Recommend

19. juni 2026
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Svar fra Getpotted.com

Dear Caroline,

We really appreciate your feedback!

Providing excellent products paired with speedy delivery is exactly what we aim for. Thank you for recommending us!


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Great value quality products and really…

Great value quality products and really quick delivery

17. juni 2026
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Svar fra Getpotted.com

Dear Customer,

Thank you for the great review!

We're thrilled that you are happy with the quality and value of your products, and that our speedy delivery hit the mark for you.


Ian
GetPotted

Vurdert til 1 av 5 stjerner

My order seems to have disappeared into…

My order seems to have disappeared into the ether!

14. juni 2026
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Svar fra Getpotted.com

Dear Neil,

Thank you for this feedback posted on June 24.

The promised delivery date for your order is June 30. We assure you that the delivery is on schedule and expected to arrive early next week.


Ian
GetPotted

Vurdert til 1 av 5 stjerner

Damaged planter - ignore any communications from customer - Awful after-sales

Awful after-sales. I think they have acquired idealistplanters sister website and maybe can’t cope with orders. Ordered two concrete planters, one quite damaged with large crack and chips. Emailed both emails provided and no response after 10 days. If you call you get someone with a thick Russian accent I could barely understand who fobs you off with excuses and they don’t do anything to fix. Sounds very scam like. Will never purchase from either of these companies again and would advise other customers to look elsewhere or you’ll likely be disappointed if you expect them to care about the damaged expensive products they deliver or any decent customer service.

12. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Getpotted.com

Dear Harry,

Thank you for sharing your feedback. We are sorry to hear that your planters arrived damaged, and we completely understand your frustration regarding the condition of your order. We always strive to ensure our products arrive in perfect condition, but unfortunately, occasional transit damage is unavoidable.

We would like to clarify the communication from our side. The only communication we have received from you was a single phone call on June 17. During that call, our representative did confirm that we unfortunately had not received any previous emails from you. To ensure we received your message, she asked you to resend the details to our main email address, which was carefully spelled out using the NATO alphabet to ensure absolute clarity. Unfortunately, to this day, we have not received that requested email, another phone call, or any communication from you via our website live chat or WhatsApp.

Per our company policy, we require timely visual proof to process replacements or refunds for damaged goods. However, even though the initial window for providing photos has now passed, we are willing to rectify this issue for you right away. We have reached out to both of the email addresses you provided, so please check your inbox and spam folder so we can get those photos and resolve this swiftly for you.


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Pots are fabulous

Pots are fabulous - turnaround time is exceptional

Pallet delivery was one day late and we had to stay home all day but this is a one off. Normally very good !

Great products and even with the slight delay we had them in 4 working days

Thank you ! Fabulous

13. juni 2026
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Svar fra Getpotted.com

Dear Karen,

Thank you for the fabulous review!

We are sorry for the delivery delay that kept you waiting at home, but we truly appreciate your grace and understanding. It’s fantastic to hear that you find the pots fabulous and that our turnaround time is usually spot on. Happy gardening!


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Lovely pot

Lovely pot, attractive but not too heavy. Well packed, delivered promptly.

22. mai 2026
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Svar fra Getpotted.com

Dear Lorna,

Thank you for choosing us!

We're delighted that you love the look and feel of your new pot, and that it arrived promptly and securely. Happy gardening!


Ian
GetPotted

Vurdert til 2 av 5 stjerner

Pretty dire aftersales

Shambles. Ordered 5 expensive garden hangers. Never arrived. They re sent, arrived. Part missing from one unit. Posted allegedly on the 11th June, it's now the 22nd. Never arrived.

Sent an email, No response, send a chat message, no response. Phoned and got someone. Will call me back. No response. Your customer service is abysmal!!!

FOLLOW UP

Finally the missing part arrived, thank you for sorting this, although it should never have been this complicated. But you sorted it so thanks.

20. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Getpotted.com

Dear Adam,

Thank you for the feedback.

We agree that your order experience was a complete trainwreck, and we sincerely apologize for the frustration. While an isolated breakdown like this can unfortunately happen, it is absolutely not reflective of our usual standards.

It is currently our peak high season, and while our team is working around the clock to respond to everyone within 24 hours, our live response times have been slightly longer than usual. That being said, we have prioritized your case, and we can confirm that your issue has now been fully sorted and resolved. Thank you for your patience while we got this back on track.


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Great Quality and Amazing service

I have been really impressed with the pots we purchase, 10 plus in total and all of them have been great quality. The packaging for each pot was fantastic, with a foam corner block to prevent damage during transit. Very impressed.

Getpotted will be my first port of call for the next order.

9. juni 2026
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Svar fra Getpotted.com

Dear Jason,

Thank you for the fantastic feedback!

We're thrilled that all the planters arrived safely and that you're happy with the quality. With summer just beginning, these planters will definitely make a perfect addition to your garden. Enjoy them! We look forward to your next order and are always happy to help.


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Prompt delivery and well packaged…

Prompt delivery and well packaged planters, competitively priced.

27. mai 2026
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Svar fra Getpotted.com

Dear Jane,

We really appreciate your feedback.

Providing a prompt delivery and robust packaging at a competitive price is exactly what we aim for. Thank you for choosing us!


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Excellent and reliable service and nice…

Excellent and reliable service and nice plants, very well delivered - thank you!

7. juni 2026
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Svar fra Getpotted.com

Dear Peter,

Thank you for the 5 stars!

We're delighted that you enjoyed our service and that your new plants arrived promptly.


Ian
GetPotted

Vurdert til 5 av 5 stjerner

Outstanding quality

Outstanding quality, excellent delivery, clear communication. What's not to love?

16. juni 2026
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Svar fra Getpotted.com

Dear Ms Fletcher,

Thank you for the wonderful feedback!

Quality, delivery, and communication are exactly what we strive to perfect. We're thrilled you had such a great experience and hope to serve you again soon!


Ian
GetPotted

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