Absolutely disgusting! Ordered a gift on July 12th for daughters birthday. Emailed them to ask when it would arrive, got an email straight back to say it would be dispatched soon. Had an email sayi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Vis mer
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Vis mer
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Vis mer
2,6
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171 anmeldelser
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Item is fake have raised a return and…
Item is fake have raised a return and refund request
30. september 2025
Not genuine Jellycat toys
Not genuine Jellycat toys. They won’t refund unless you send the fakes back to china where they’ve come from which costs a bomb. Avoid at all costs!!!
7. oktober 2025
Fake item?
Bought a jellycat Seagull from this website, I’m not sure if it’s fake or has been owned by someone else. More than anything it doesn’t seem like a new item, the hair in the picture is fluffy, the one I bought has matted hair on its head. It doesn’t mentioned it being pre-loved so I can only assume it is not a real item and it was no different in price.
I tried to message them on their website days ago and I am still waiting for a response.
7. oktober 2025
It's fake!!!!
4. oktober 2025
Easy to navigate website
Easy to navigate website , great selection and fast delivery all round great service thanks
7. oktober 2025
Quick delivery.
6. oktober 2025
Excellent service to the UK
Excellent service to the UK, delighted with the Jellycat, gift for my granddaughter.
5. oktober 2025
Still haven't received my order...
Still haven't received my order and zero updates. Would prefer a refund than wait any longer but no one is getting back to me!
6. oktober 2025
Good quick delivery
After reading other reviews I was a bit concerned but my item arrived really quickly
The only downside was it was not packaged very well and took a while to get into shape.
All in all satisfied with everything
5. oktober 2025
Very fake goods
Very fake goods. Had to do a chargeback on my card. Put the one they sent next to the genuine one it’s half the size and poorly stitched
6. oktober 2025
My purchase was perfect
My purchase was perfect. No issues or complaints. Thank you for an easy and safe process.
28. september 2025
Please can people report the website
Please can people report the website. Im in the UK and just googled how to report a scam website and have done a report. If everyone does this the website can be taken down and they can't keep scamming people.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Broox bat
Arrived in 7 days just as pictured despite the previous reviews my bat looks perfect very happy with service
5. oktober 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.