GetMyDrivers Anmeldelser 

Dependable fast worth the money

My working with Fernando Ignacio was wonderful. I asked if I could use the keys to follow what was being done. I warned him I have hearing aids, but he spoke slowly so I could hear anything he said clearly. He was one of the best support staff I have worked with. I hope something goes on his staff record to indicate how wonderful he is.

very kind and professional

Problem solved quickly. Very clear explanations and good advice. This is important to an 87 year old non techie.

YOU LISTEN TO MAKE SURE YOU UNDERSTAND THE ISSUE(S). THEN YOU RESOLVE THE ISSUES.

I had spoken to a specialist yesterday 9-8-2023, and he said he wasn't able to fix what I needed and that a specialist, with experience with my problem would CALL me back to fix it and Guess what? They did as they said they would. Jefferey. called and was very patient with me and addressed all of my concerns.

I gave him (Don Yloisus M. Lorenzo) a list of my problems. He went to work explaining what he was doing & why - very clearly and spoke to my level of understanding on how he was going to fix and check out everything on my computer. He was very knowledgeable and in making me aware of how to stay out of trouble in the future. He educated me on how to update my old computer & what to watch out for when I was ready to buy a new computer. He is a great person to have on your staff of technicians. He represents the feeling of security and safety in dealing with your company. I am very happy with the service he performed in fixing my computer. Do not lose this type of person, he is a rare type. He has a great personality and is very professional in a friendly way.

Absolute scam. Don't do it. I got an activation key on 8/22/2023. One day later I start seeing Activate Now during the scan but didn't realize all that was happening was a scan. I kept seeing the same scan results for over a month and finally contacted Tech Support and 4 times now the tech has given me a new activation key and for the 5th time the key lasts just 1 day and back on the phone again. I tried to cancel and was told Tech Support would have to take care of it. Billing is too busy to help? Between this and problems with MycleanID I'm thinking this company gets your money and try, just try to get a fix and forget any money back.

What made the experience great is that I was able to get what I needed, which was to be able to send a document that would keep the intended format. Emmanuel was clear and concise, and able to do that in a few minutes.

Once contact was made, nearly an hour of waiting, problem was corrected in just a few lminutes.

Better protection.

US Tech Support Gave me Christine Palizer to help me with an issue I was facing with my ancient, slow desktop. I have enjoyed using SMUD for a few years and the PC needed some updating. Christine suggested getting the newer SMUD subscription for 2024, which now had several updates which would benefit the PC. I took her advice, bought the latest, she installed it, and fixed an astounding number of issues—14, to be precise. Ran a scan, fixed two issues, then installed SMUD into the Surface 3 tablet, and fixed some issues there. I am most grateful to have had this impressive level of help from Christine, and I thank her for her patience, focus, and dedication; systematically working through each area, explaining what she was doing, finding, and fixing and provided me with certain tips to keep my desktop running smoothly. She also suggested I call for a tune-up more frequently than I had been doing to date. I would highly recommend Christine of SMUD to everyone, including friends and family. Thank you, SMUD. You're the best!
Betty W-K

Great to work with. Easy to understand. Got the problems with my computer corrected the first time.

My slow running PC was fixed in record time! Amazing!

Great customer service.
Explained changes that were made with updates.
Very friendly to talk to

the speed and tech support the tech used to correct the problem

was a great and quick fix great service and a super technician

Easy to contact and get help immediately!

I only had to wait for the tech. to get me downloaded and set up.

Everything was handle. Speed of computer increased. The Tech was very patient and reviewed everything with me.