The customer support team has been helpful. They found another pharmacy for me and called the pharmacists to make sure medication was in stock which saved me so much time from calling around. Super sw... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The customer support team has been helpful. They found another pharmacy for me and called the pharmacists to make sure medication was in stock which saved me so much time from calling around. Super sw... Vis mer
Selskapet har svart
I am having trouble getting into my account. The verification tool for signing in is not working. I have tried reaching out to customer support with no answer through email or phone call. This is t... Vis mer
Selskapet har svart
After being on hold for over 20 minutes, I was a little annoyed but when Hope answered my call that changed instantly! Hope was so helpful and was able to address my concerns about scheduling an appoi... Vis mer
Selskapet har svart
Hope was incredibly helpful in getting me re-logged in with access to my account and then helped transfer to a a new provider since my current one is on leave. I really appreciated her help, and it wa... Vis mer
Selskapet har svart
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mindful makes it easy and affordable to receive professional mental health help.

Svar fra Mindful
Followed up multiple times on the status.

Svar fra Mindful
Angel was fast to reach out to me regarding my back-ordered medication replying within a couple hours. She also called back with updates, and made sure to check in a day later to make sure I received my medication. She has made the fear of going without my medication, a lot better!

Svar fra Mindful
Great interaction. Took care everything I needed help with and then some. Customer service rep went above and beyond what was asked of.

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I spoke with Allen yesterday and informed him on the prescription issue, he called me early this morning with an update, which was nice. He also took the time to call the pharmacy and get useful information, which he communicated to me. Much appreciated.

Svar fra Mindful
Tarah was amazing, she followed up with me on the phone about my account related issue. And also, the platform itself is amazing! I love how convenient it is to use!

Svar fra Mindful
I recently was having the worst time trying to get things situated with getting my prescriptions and I embarrassingly took out my frustration on one of the service team members/callers and I truly apologize completely for doing that. It wasn’t your fault and I let my emotions get the best of me- I will do better in the future.
I want to thank each and every service teammate that had reached out to help me figure everything out and had the patience to handle my inappropriate behavior. I was incredibly stressed but that is no excuse. I love this service and I think it’s one of the stable things I have in my life - they have been consistent in their care and attention to my needs and concerns and I know whatever concerns I may have that are reasonable, the team at Mindful health will be able to help. Thank you all for not just listening, but for having empathy and patience and understanding. Thank you so much

Svar fra Mindful
Mindful Health is a great company. Support staff is very helpful, and very quick to get in touch with when needed. Highly recommended!

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Staff was reliable and helpful especially dealing with changing regulations and laws.

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Outstanding customer service

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Percy helped me deal with pharmacy issues while getting my medication. She did a great job.

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Excellent service; promptly helped me and provided updates throughout.

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Although I’ve only been using it for a couple months it’s easy to use with clear communication.

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Mindful has been very helpful in every way possible. The sessions with my provider are always great whenever I have questions or need assistance with any concerns I may have. Customer service is the best too.

Svar fra Mindful
The customer service at Mindful is always so kind and helpful!

Svar fra Mindful
Mindful went out of their way to call over several days across several pharmacies to find my medication and its availability. Before when I would call, I would get vague answers but with Mindful's persistence, I finally got my meds. I was pretty despondent but Mindful's ability to push for a resolution has given me hope again.

Svar fra Mindful
She was very helpful in getting my problem solved

Svar fra Mindful
Excellent Customer Service experience to resolve any issues with pharmacy stock of medication, follow-ups to ensure medication has been picked up, and assistance in setting the next appointment with my provider. Specifically, Agnes ensured that I had all the support I needed to feel taken care of as a customer. This created feelings of brand loyalty, easy access to support as needed, outreach from CX (This is a huge win for your company). And it shows that the company values customer experience and that their reps offer beneficial support to the customer.

Svar fra Mindful
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.