Getmany Anmeldelser 43

I work in a small technical company, we have a very strong team of engineers, but there is no marketing department as such and customer search was previously handled by 1 person. Of course, there was not enough time for quality search and communication. When we started to think about whether to take 1 more person to the team or buy some software, we were advised this tool. And we were not mistaken. To perform the scope of work that we have now, we would need at least 2 people in the team. And it would cost 10 times more.

This review documents my full experience with Getmany and its leadership and support team, specifically Kyrylo Kozak (CEO), Vlad (Vladyslav) Kapli (Head of Support), and Yuliia (Getmany Support), based strictly on written communication, call outcomes, screenshots, and billing records.

All documentation has been saved in full and can be provided upon request to any individual, platform, or reviewer who may want to independently assess and better understand the situation.

I contacted Kyrylo Kozak directly to report serious billing issues both by email and via LinkedIn, clearly demonstrating my willingness to resolve the matter in a correct and constructive way.

I also recorded and shared a detailed Loom video explaining the situation step by step, outlining why I did not want the service and why a refund was being requested before any meaningful usage took place.

Despite reaching out through multiple channels and providing clear documentation, no response of any kind was received from Kyrylo Kozak

Despite this, Getmany proceeded to charge $349 for the Growth plan.

A cancellation request was sent within minutes of receiving the invoice, meaning the alleged “active service period” amounted to less than a single day.

No immediate or clear cancellation confirmation was provided at that stage.

Following this, Yuliia from Getmany Support, operating under the support structure led by Vlad (Vladyslav) Kapli, replied stating that:

- Refunds are not issued for “active service periods”
- The Growth plan was selected during onboarding
- Multiple emails were allegedly sent requesting confirmation to continue
- The charge proceeded due to a lack of response

This justification does not align with the facts.

At no point was explicit approval given to proceed with the charge.

No written confirmation, no final consent, and no opt-in step existed before billing.

Silence was treated as authorization, that's scary, guys.

I also had a live call with Getmany, during which their position was summarized as:

“We understand your situation, but we are not refunding.”

No one asked why I wanted to cancel. No attempt was made to understand the context, the timing, or the reasoning.

The conversation was closed-minded and purely policy-driven, reflecting extremely poor communication.

A reasonable alternative was never proposed. For example:

Pausing the subscription

Freezing the account for future use

Any compromise that would indicate a genuine attempt to help

Not even these basic options were suggested.

Even if such solutions would not have been ideal, they would have shown an effort to act in good faith.

Only after repeated escalation did Getmany confirm that the subscription had been canceled, while still refusing to refund the charge.

Instead, continued access until the end of the billing cycle was offered, an option that was explicitly declined, as using the platform would imply acceptance of a charge that was never approved.

For transparency, I cannot comment on the quality of the platform itself.

I removed Getmany’s manager from my agency profile immediately, as I no longer trust this company and did not want to signal usage or acceptance of their decision.

Using the software would have meant legitimizing a process I fundamentally disagree with.

At this stage, my next step, not for the money, but for principle, is to follow through on what I clearly stated during our call: contacting Upwork employees directly to better understand why they work with partners operating under these practices and to ensure others are aware of this behavior.

As a business owner, I personally manage complaints and put myself on the front line when issues arise.

What I experienced here was the opposite:

- No accountability from leadership
- No attempt to understand the customer
- A rigid, closed mindset hiding behind “you signed a contract”

That mindset is genuinely concerning.

Imagine something critical breaking or a serious operational issue arising and being met with the same response.

Once again, all emails, LinkedIn messages, call summaries, screenshots, invoices, and the Loom recording are fully archived and available for anyone who wishes to review the facts independently.

Based on the documented record and named correspondence, this experience reflects poor billing governance, weak leadership accountability, and an alarming lack of customer-centric thinking.

I cannot recommend Getmany.

I'm content creator and have small company in this field. I don't use usually UpWork for finding the client because it takes a lot of resources to manage it.

But one of my colleagues advised me that service. After 2-3 weeks I noticed that I got solid leads from this tool. It’s the first time in months that I don’t feel overwhelmed by UpWork.

I’ve tried so many tools promising to “find clients automatically,” but this one is actually different. Within the first couple of weeks, I got several serious inquiries that turned into real contracts. It feels like having a personal sales assistant who works quietly in the background while I focus on projects. If you value time and sanity, this tool pays for itself almost immediately.

To be honest, I didn’t expect much, just another fancy “automation” that promises miracles. But this tool proved me wrong. Within a few weeks, I started getting messages from clients who actually fit our ideal profile. It’s like it understands what we do better than some marketing agencies we’ve hired before.

I run a small design studio, and we don’t have a big marketing team. Everything was on my shoulders: outreach, responses, proposals. This tool practically gave me my evenings back. It handles the hardest part of client acquisition while I can finally focus on creative work again. Couldn’t recommend it more.

Before using this tool, we spent hours every week sending proposals and waiting for replies that never came. It was exhausting. Now, we’re in touch only with serious clients who already know what they need. The difference is huge: fewer messages, better deals, and more peace of mind for me and my team.

My team was tired of constantly sending and receiving messages on UpWork. We were looking for a service that would not only bring us new clients, but also help us streamline our communication with new and existing ones. And this software gave us everything we were looking for.

For almost a year we were unable to attract new clients through UpWork and honestly we already thought that it simply does not work in our niche. And about 3 months ago my colleague recommended this service and we took a trial subscription, then extended it for a month, and then paid for the service immediately for 3 months. Because for the first time we see a real result - 10 new clients in 2 months.

Thanks to this tool I saved thousands of dollars and reduced my time spent on UpWork by 3 times. Best investment I've made in the last few years.

This service has changed the sales situation in our company. At first we were skeptical, as we tried similar services and did not get the desired results. In 1.5 months of work, we already have contracts for an amount that is dozens of times higher than the cost of the subscription.

You prevented my team from burning out the constant searching and correspondence on UpWork. And helped us sign new contracts. We’re happy to recommend this service.

Saves your time, money and most importantly, nerve cells, because you are no longer engaged in endless reps and searching for potential customers. All these this tool will do for you.

My company works in the field of web3 and blockchain. This is a specific niche, so we were looking for new options for finding customers. Our partners recommended the service from Getmany.

At first we were skeptical about it, but after 2 weeks of testing we received several real applications. We extended the subscription for 3 months and now we already have 1 real contract with UpWork and 2 more in the process of signing.

About the minuses - that we did not know about this service before.

I'm using this service 2 months and it saves me a lot of time and helps me to find 4 new clients.
Nice tool for freelancers or small companies. Highly recommend.

I’m working as a designer mostly in e-commerce field. I usually find 90% of my clients on UpWork, but manual search and communication took up a lot of my time. I heard positive feedback about this software from colleagues in the industry, and decided to test it.

I have been working with this software for the third month now and I am satisfied. The only thing I would like to fix is ​​the possibility of greater customization specifically for peoples who work with clients from e-commerce niche.

I’m genuinely impressed with how this tool simplifies the whole process. Instead of wasting time on endless searching, I can now fully focus on the real work that matters. The communication and support are excellent, and the features give me more freedom to manage my business effectively.

Highly recommended!
— Oleg, Presdeck.com

I work in a small online company that provides marketing services. Over the past year, we have been actively developing client search through the UpWork platform. But we have come to the conclusion that doing it manually is difficult and inefficient. Therefore, we have tried various programs to automate this work.
When we started the test period with this software, to be honest, we did not expect a “miracle”. But after 10 days of active use and implementation of recommendations, we received several real orders. Therefore, we decided to extend the subscription after the end of the test period. And we were not mistaken. In the first month of use, we received 5 new orders and are negotiating with 10 more clients.
I sincerely recommend this service to other small and medium-sized businesses.

I work in the field of logistics and transportation for B2B. Previously, my company received most of its orders through customer reviews, but the market is changing and we started looking for new channels for ourselves. That is why we explored working on UpWork. Developing this channel was difficult and, to be honest, brought almost no results until we tried the software from Getmany. In less than 3 weeks, we received several large contracts. To say that we are satisfied with the result is an understatement. We extended our subscription and are now actively implementing the recommendations that the software provides us.