Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

If you subscribe know it is for a LIFETIME! This site has taken $13.99 from me every month since October of 2024 today being April 11, 2026. I discovered early on that my granddaughter did not use... Vis mer

Vurdert til 5 av 5 stjerner

Our son LOVES to read on Epic! We appreciate the educational and fun content, catered to his reading level. There is truly such a wide variety. Encouraging our son to read and having him be excited ha... Vis mer

Vurdert til 5 av 5 stjerner

This is the Netflix of books! No checkout, no waiting for copies— students love it! 20,000 titles — for FREE! 45,000 titles - for an upgrade. Not to mention it tracks students reading minut... Vis mer

Vurdert til 1 av 5 stjerner

Their iOS app charged me twice for the same monthly subscription. Their system allowed two identical subscriptions for the same account, which should never happen. When I contacted support, they provi... Vis mer

Informasjon om virksomheten

  1. Barnebokhandel
  2. Bokforlag
  3. Utgiver av multimedia og e-bøker

Skrevet av virksomheten

Epic is the leading digital reading platform for kids 12 and under! Our fun, kid-safe, interactive reading platform fuels curiosity and reading confidence by letting kids freely explore their interests with instant, anytime access to a library of thousands of books, audiobooks, learning videos, and more. Our award-winning platform offers a huge variety of titles from leading publishers like Scholastic, National Geographic, HarperCollins, and more. With tens of thousands of books and learning videos (and counting), there’s something for every age, interest, and reading level. The Epic library has everything from picture books to chapter books, Read-To-Me books, audiobooks, graphic novels, comics, nonfiction and educational titles, educational videos, and more. Our library also contains Spanish-, French- and Chinese-language books. Some well-known books and series include: Big Nate Pete the Cat Curious George Clifford the Big Red Dog Sesame Street National Geographic Diary of a Wimpy Kid * Plus, our popular Epic Originals including Cat Ninja!


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

310 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

If you subscribe know it is for a…

If you subscribe know it is for a LIFETIME! This site has taken $13.99 from me every month since October of 2024 today being April 11, 2026. I discovered early on that my granddaughter did not use the site so I submitted cancellation in 2024. And several times since then.

While I have attempted to cancel this subscription several times over this 15 months. EVERY MONTH $13.99 is deducted from my account with NO chance of a refund.

Today I contacted my bank and they have submitted a stop pay on this account. If $13.99 is taken again I will contact every news station in my area!

11. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Their iOS app charged me twice for the…

Their iOS app charged me twice for the same monthly subscription. Their system allowed two identical subscriptions for the same account, which should never happen. When I contacted support, they provided no help and just redirected me to Apple. Terrible user experience and extremely poor customer service.

19. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The film was personal films of Elvis.

The film was personal films of Elvis.
He expressed his views on some.
He was relaxed with his fellow artists.

It also showed him in concert that is never seen before.

When you came out of the cinema you felt like you had been to an Elvis concert.

Well done to Buz for bringing us this film.

You must go and see it, if you are an Elvis fan.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Got it at start of school year and it’s…

Got it at start of school year and it’s been a game changer. Total game changer. I’ll never totally understand what actually gets these boys into the stories they like. I would have chosen different titles than they do but that’s the point. They’re finding what they like and then I’m making them explain to me what they like and why they chose it. Tons of titles to choose from. And here’s to seeing more in the future. They’re always adding new ones. I’m dreaming of the days I can read Roald Dahl titles. But this is exactly what we needed in our house.

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Platform for Kids

Epic offers a wild range of age appropriate books the help develop reading habits in a fun and engaging way. The interface is easy to use ....and my kids enjoy exploring stories independently .it is great resource for both learning and entertainment

23. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is the Netflix of books

This is the Netflix of books! No checkout, no waiting for copies— students love it!

20,000 titles — for FREE!
45,000 titles - for an upgrade.

Not to mention it tracks students reading minutes and total books read, and educators can find leveled books based on your favorite leveling system.

Amazing!

21. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Why do we have to pay for 90% of the books now?

This website used to be good for reading, but now 90% of its books are behind a paywall, and that really sucks.

20. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Epic

Thanks for taking the time to share your feedback, Jason.

Epic has always operated as a subscription service designed to provide families with unlimited access to a large, high-quality digital library for kids. Our premium membership supports the addition of new titles from leading publishers and helps us continue building features that encourage a lifelong love of reading.

We appreciate you sharing your perspective and will continue working to deliver an experience families find valuable.

Vurdert til 5 av 5 stjerner

Epic is my #1 classroom reading resource

Epic is my #1 reading resource to use with my students for in the classroom. The read-to-me option is amazing for developing readers and allows them to be independent. My own kids at home love to get on and read as well!

3. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Epic

Thank you so much for sharing this! We love hearing how Epic supports independence for developing readers in the classroom—and that your own kids enjoy using it at home too. That home-to-school connection means everything to us

Vurdert til 5 av 5 stjerner

I love Epic!

I love Epic!. My kids used it for 3 years, lot of good books and features. Definitely recommend!

15. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Epic

This means a lot—thank you! We love being part of your kids’ reading journey and appreciate you recommending Epic

Vurdert til 1 av 5 stjerner

DO NOT TRUST THIS COMPANY they are PREDATORY, UNETHICAL, AND VINDICTIVE

I am writing this review to warn every potential customer in the strongest possible terms: STAY AWAY. This company is not just incompetent; it is a scam operation that will steal your money and then punish you for trying to get it back.

Here is my experience, which they will inevitably try to "resolve" privately after seeing this:

INTENTIONAL BILLING AFTER CANCELLATION: I explicitly attempted to cancel my service. Despite this, they CHARGED MY CREDIT CARD. This is not a "billing error." This is a deliberate, predatory practice designed to siphon money from customers who think they've ended the relationship.

FINANCIAL HOSTAGE-TAKING: When I did the only logical thing and DISPUTED THE FRAUDULENT CHARGE with my bank, this company's response was to LOCK MY ACCOUNT. So not only did they steal money, but they are now holding the services I already paid for HOSTAGE. I cannot access anything. This is the digital equivalent of a shakedown: "Pay us the money we stole, or you get nothing."

A PATTERN OF DECEIT: Do not be fooled by their positive reviews. Spend two minutes sorting by lowest ratings and you'll see this is a consistent, malicious pattern. They charge after cancellation, ignore communications, and then weaponize account access.

DAMAGE CONTROL OVER CUSTOMER CARE: And here's the most telling part—this company actively monitors review platforms for negative feedback. Instead of fixing their systemic fraud, they try to sweep it under the rug. They will undoubtedly reply to this review with a canned "We're so sorry, please reach out to us to resolve this!" That is a TACTIC, not a solution. Their goal is to get you to remove this public warning so they can continue scamming others without consequence. Every problem becomes a private conversation they can delay, ignore, and mismanage.

They do not care about service. They care about extracting money and silencing criticism. They operate in bad faith at every turn.

ADVICE TO CONSUMERS: Do not give them your payment information.

If they have charged you wrongfully, DO NOT CANCEL THE DISPUTE with your bank. Follow through. Report them to the Better Business Bureau and your local consumer protection agency.

Spread the word. They rely on silence.
This company is a textbook example of unethical business practices. You have been warned. Save your money, your time, and your sanity.

18. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Epic

Svar fra Epic

Hi Jessie,

Thank you for taking the time to share your experience. We take feedback like this seriously and want to be very clear that what you’re describing is not common and not how our billing or account access is intended to function.

We have asked Trustpilot to request your email address on our behalf so we can locate your account and investigate this specific case thoroughly. At this time, we do not have enough information publicly to review what occurred, but we absolutely want to understand and address it.

To clarify for other readers:

Charges after cancellation are not intentional or predatory, and when they occur, they are typically the result of timing, renewal windows, or technical errors — all of which we are able to review and correct once an account is identified.

When a charge is disputed through a bank, account access may be temporarily restricted as part of standard payment-processor procedures. This is not punitive and is not intended to withhold services, but rather to prevent duplicate or conflicting transactions while the dispute is reviewed.

We do not monitor reviews to “silence criticism,” nor do we ask customers to remove honest feedback. When we respond publicly, it is because we want to resolve issues transparently and ensure the right team is involved.

We appreciate you raising your concerns, and once Trustpilot shares your contact information with us, we will investigate promptly and follow up directly.

Thank you for bringing this to our attention.

Vurdert til 1 av 5 stjerner

epic error

I was reading a book called "Math at the game". The information wasn't great but I kept reading and found a huge error. The one page had a picture in it, I looked at the picture and the numbers were completely wrong. As a baseball player it is really annoying to see such a big error. Another problem I had was that when I searched up women's hockey there was one book about women's hockey. I play hockey as well and ringette, which is very similar to hockey. I was very disappointed to see that there wasn't one book about ringette. This is why I am writing this review.

17. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Epic

Thank you for taking the time to share this feedback — we truly appreciate it.

We’re sorry to hear about the error you noticed in Math at the Game. Accuracy matters to us, and we will absolutely investigate the issue you flagged so it can be reviewed with our publishing partners. We’re grateful you brought this to our attention.

We also appreciate your perspective on sports representation. Your feedback about women’s hockey — and ringette in particular — is important, and we understand how disappointing it can be when you don’t see the sports you play reflected in our library. We’re continually working to expand our catalog and ensure it better represents a wide range of interests and experiences.

Thank you again for sharing your thoughts. Feedback like this helps us improve Epic for all readers.

Vurdert til 4 av 5 stjerner

Amazing app started reading it at 9 still love it

Amazing app started reading it at school in fourth grade and I was obsessed then I got my mom to by Epic family sense then I have read read 311 books 100 hours which is a week and also I just want to say I love the Epic originals plus you can download books for a car ride our just for the bus you get a ton normal books graphic novels read to me’s and some audiobooks however I would enjoy more audiobooks and by the way this is coming from a fifth grader

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very bad aggressive customer service

Very bad aggressive customer service

After duplicate purchase
They refuse to refund or do anything
And determined to dispute fight for every penny

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Epic

Svar fra Epic

We’re truly sorry to hear about your experience with our customer service team — that’s not the type of interaction we want for our families or educators. Your feedback is important, and we’d like the chance to better understand what happened and make things right.

If you’re open to it, please reach out to us directly at support@getepic.com so we can look into your case and resolve this quickly.

Thank you for bringing this to our attention — we’re committed to improving and ensuring all of our customers feel supported and respected.

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Lær om anmeldelsesprosessen på Trustpilot.

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