Shocking service. Received items quickly but customer service for refunds is appalling. Have sent three emails now and have not heard anything back. Conveniently they answer the bank when I tried to d... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Insomma dopo poco più di un mese, Boomba, in collaborazione con klarna, mi ha rimborsato per lo smartphone acquistato ma mai spedito, per problemi loro...
Customer service polite and responsive, but the return process was so tedious with needing to take photos of items I wanted to return. Those photos weren’t good enough, so I had to retake photos. I... Vis mer
Absolutely wonderful customer service… if your idea of “wonderful” is paying for a faulty product and then being refused a refund. I received a faulty product, contacted the company, and explai... Vis mer
Informasjon om virksomheten
Om BOOMBA
Skrevet av virksomheten
Our mission as a women-owned brand is simple: to create products that empower our community to wear what they love with total confidence.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service, clear information but sadly not the right fit
Be wary of reviews complaining about not being able to return. This is clearly stated by Boomba. If there is an issue with the product itself, fair enough but I bought from Boomba, knowing there was a risk that it wouldn't fit and if it didn't, I could not return it. People shouldn't read a return policy and expect a different result.
What I disliked....I ordered the biggest size of the invisible lift, which according to the size charts should have fit me. I could tell before I even took them out of the box that they would not fit. I reached out to Boomba and despite my order being completely untouched, apart from me opening the lid, they were unable to offer me a solution I was happy to proceed with. In fairness to Boomba, that is clearly stated on their website. They did make attempts to provide me with solutions but as their largest size did not fit me, there was nothing more to be done for me.
What I liked...The ordering process from Boomba was very easy, there is lots of informative information available to help with sizing and use of products as well as picking the right one. The shipping was as explained on the website - I ordered in the UK and it took approx. 9 working days. I had a query about my order and was very satisfied with the customer support process, they responded quickly and gave me the information I needed.
I wish I had read the reviews before…
I wish I had read the reviews before wasting my money. I purposely did not remove the plastic in case they didn’t fit to return them only to find out they are not refundable. Even if not used or barely unpacked. It’s quite shocking that this is their policy as it should be made abundantly clear so people wouldn’t fall for it. They don’t fit they don’t lift and look awful with everything I tried. I would urge everyone to avoid wasting their money as I wish I had not wasted mine.
So much worse than no bra
They look awful! Don’t waste your money.
I read the directions and spent 45 minutes trying to make them work on different tops. I tried backless, strapless and halter. One cotton, one suede and one silk.
They made the clothes lumpy and you can see the triangle outline. They don’t lift my boobs and they look worse than when I just let them hang.
Worst is their no refund policy. I urge you to not waste your money.
I’m very happy with my purchase!!
I’m very happy with my purchase!! It kept my breasts lifted and up where they needed to be all night long.
If you are looking for that boosted look, these are for you!!
If you are looking for that boosted look, these are for you!! they made my girlies look so good in my bikini. i have never felt so confident on the beach before!
These inserts work really well and…
These inserts work really well and arrived within 4 days. I'm in the Chicago area if that helps.
I placed an order on 8/1 and today is…
I placed an order on 8/1 and today is 9/1 and I have not received the product. I have contacted customer service twice and received the same transit status both times. I would not recommend if you need your item within the month.
I will provide a review on the product, if it ever comes.
They are disgusting
They are disgusting! They keep emailing me on my socials asking to ‘collaborate’ with them in exchange for free product. They attached the whole brief and selling points. First of all - if I never replied it means I’m not interested, therefore such spamming behaviour is just pathetic. Secondly, if you attach a brief and want someone to work for you - you are supposed to PAY THEM. Not offer free useless product. And third - trust pilot specified under this company that they’ve deleted a lot of fake reviews. They have 0 ethic morals and product is cheap - think before purchasing from such company.
I’m a mature lady who hasn’t used…
I’m a mature lady who hasn’t used anything like this before, and the customer service was really patient and helpful. I can’t believe they can hold me up! Recommended to several of my friends and they seem to enjoy them as well.
Horrible
Horrible, money rip off. Doesn't stick after the first use.
They are really sticky and
They are really sticky and, very light!! ✨✨✨
though the double adhesive ones is not good for plain white t's, they work well with my other structured tops, gives me the support and cleavage i want! ❤❤❤
Their inserts were amazing
Their inserts were amazing! I got the ultra boost inserts since I needed to attend a swimming party for my bikini
"a girls gotta have some tatta's" >.<
I was a little worried about the timeframe but the CS team was so nice for checking the delivery date for me and letting me know if it was gonna get here!
Really love the inserts
Really love the inserts. Had some problem putting them on and I DM'd them on IG and they replied immediately and solved my problem.
Terrible product and even worse…
Terrible product and even worse customer care. Please do not waste your hard earned money on this product. This company is basically collecting money off people for garbage in return. It’s horrible that they are allowed to be in business.
The worst customer service- Very…
The worst customer service- Very unprofessional . The inserts didn’t stick on and they made it so difficult to return. They were a waste of money. Please save your money and don’t get these inserts
DO NOT BUY FROM BOOMBA
DO NOT BUY FROM BOOMBA - if you do & there are any issues, they will give you the run-around for weeks trying to get you to give up from getting a refund from their horrible products. The adhesive starts melting & turns to goop coming off the inserts within a half hour. And even though I had pics to prove this, they tell you to "use warm water to put the adhesive back on" which doesn't work nor could I trust wearing them out after that- totally useless AI responses wanting you to pay about $50CND to reship (& destroy them in photos prior lol) not sure why I would trust paying more again to receive more defective product. Not to mention the sizing recommendations are totally wrong, & the clip versions comes unclasped, so despite the adhesive issue they didn't fit properly anyways. This was not at all worth the money, nor the hassle through many emails that led no where.
Product is okay
Product is okay, does its job but nothing special.
My review is based on brand interaction. They don’t handle complaints or feedback well, which is not a good look on the brand. I had commented ONE complaint in regard to newsletter spam, and the fact it continued after I had unsubscribed. Instead of addressing the concern they blocked me on social media.
So beware if you sign up to the database, be prepared for up to 20 emails in your inbox a day and around peak sales periods, followed by petty actions when you raise it as an issue.
Will no longer be supporting them anymore.
I double ordered and did not notice…
I double ordered and did not notice until I checked out. After I sent an email, the customer service replied promptly to confirm and was able to help me cancel one of the double ordered items right away and refund it back to my card. I really appreciated how fast they handled the situation. I just got my package today and was pleasantly surprised with the quality and packaging.
This is a scam
This is a scam. Do not buy from them. It’s just a waste of time and money. It’s not cheap either look at the photos that I will attach because this is what happened and I didn’t even get to wear it. I contacted customer support and all they said is that I hope you understand, but your top is not compatible With the item. I just tried this on and this is what happened and there is no resolution so don’t waste your time.
Scam
Tłumaczenie tekstu za pomocą aparatu
I placed the order on June 26, and as of today (July 7), I have not received the shipment or an explanation why my order is not there. After trying to contact the store, I did not receive any e-mail response. I do not recommend.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








