I had to file a claim when my S23 Ultra battery started overheating. The process was straightforward, and they approved the repair quote from my local Batteries Plus without any hassle. Money was sent... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a fabulous experience with Akko! My recent claim was handled very well, and I’m extremely happy with the outcome. Even LG was unable to help me because the product had been discontinued, but Akk... Vis mer
Phenomenal insurance. I feel assured to use my phone like it’s intended for: a phone. Akko has been very responsive to service requests and helped fix my phone. I would insure everything I own with AK... Vis mer
I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Kontaktopplysninger
San Francisco, USA
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service—fast
Excellent service—fast, reliable, and simple. Customer support is also quick and friendly. I was skeptical at first because their plans are so competitive I thought there must be a catch, but this company is 100% legit. Highly recommend
Absolutely great experience getting my…
Absolutely great experience getting my phone fixed, would absolutely recommend again!
Exceptional Service and Experience
Purchased a protection plan for my phones and was nervous about the claims process as I was waiting for the other shoe to drop (so to speak). One of my phones fell and cracked the screen, and I'm extremely happy that the claims process was incredibly simple and extremely fast. I also appreciate that I didn't need to send my phone away to the manufacturer for weeks/months on end for "evaluation". Once the claim was approved and the repair was completed, AKKO sent me a digital reimbursement (through venmo) within 10 minutes. 10/10 - would highly recommend.
Signed up for a protection plan for my…Only to be ripped off
Signed up for a protection plan for my Ozlo Sleepbuds (two plans for two sets). As luck would have it 28 days later one earbud stopped working and I filed a claim. It was denied by AKKO because it had not been 30 days. Terrible customer service and zero value for what I paid. Would not recommend them for any protection plan.
Quick and easy
Quick and easy. My cell phone was damaged and they paid me out within minutes. Thanks Akko
I have Akko device protection through…
I have Akko device protection through my carrier which is US Mobile. I would 100% recommend them! They let me repair my device at Apple. Plus they paid out my claim VERY QUICKLY after I submitted the final receipt from Apple! Normally companies love dragging their feet, but not Akko! I would HIGHLY RECOMMEND AKKO!!!
I would highly recommend Akko!
I have Akko through US mobile. I cracked my device and the process was very easy! I filed the claim, sent a video of the damage and it was approved! They even let me repair at Apple Store instead of forcing me to go to a specific repair place so I could 100% be sure my repair was done correctly!
An interesting alternative to Apple Care
Pros:
Everything is through the app.
An exception was made for a claim due to a disclosured preexisting condition.
Reimbursement was lightning fast to Paypal.
Communication was good.
Room for improvement:
Imputing correct information and documentation through the app was not as clear as could be and required numerous tries and correspondence.
Could be more expensive compared to Apple Care depending on yearly time frame and number of claims.

Svar fra AKKO
Akko plan and claims team is amazing
Akko plan and team is amazing. My phone screen all of sudden stopped working. I raised a claim thru their app and it was a smooth and easy process to get the claim approved. I would be taking Akko plan for my other family members as well to cover their devices.
Amazing Experience
I purchased this insurance to ensure all my household items are protected. The insurance came through and but once I broke my tablet, I was able to get repaired quickly and efficiently. I have had no issues with the insurance.
Highly recommend Akko
Highly recommend Akko - the best phone insurance! Fast claims, fair coverage, and real human support when your phone breaks.
AKKO made the process super super easy…
AKKO made the process super super easy to get my phone replaced.
Akko is very good at handling claims
Akko is very good at handling claims, been with them for a few years. Anytime my devices have an issue they get my claims handled and my devices repaired in a timely manner.
Great east process
Great east process. Once you add your devices, email to make sure pictures are good before just assuming they are. Because it may not be valid when you file a claim. Other than that, great process. All my devices are covered.
This is my second time using Akko!
This is my second time using Akko, it's hard to believe how easy it is to use and to resolve claims. You have to take and post pictures to the app of your insured item and that can be a little tricky since they need to see that all is on the up and up. Once it's all approved you're good to go and you can rest easy knowing your phone (etc) will be either repaired or replaced. Highly recommended!
Fast replacements
I've had to claim 2 phones now and the claim process never took longer than 2 weeks. Can't recommend them enough.
Great it was easy
Great service for phone repair
Great service ! I would recommend them to anyone.
Thank you Akko
Phone repair Fixcenter recommended Akko after they fixed my screen that cost me$300 something dollars. Less than a year later my screen went bad and after uploaded damage to AkkApp they approved my claim and got phone repaired hassle free.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







