AKKO Anmeldelser 

786
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had to file a claim when my S23 Ultra battery started overheating. The process was straightforward, and they approved the repair quote from my local Batteries Plus without any hassle. Money was sent... Vis mer

Vurdert til 5 av 5 stjerner

I had a fabulous experience with Akko! My recent claim was handled very well, and I’m extremely happy with the outcome. Even LG was unable to help me because the product had been discontinued, but Akk... Vis mer

Vurdert til 5 av 5 stjerner

Phenomenal insurance. I feel assured to use my phone like it’s intended for: a phone. Akko has been very responsive to service requests and helped fix my phone. I would insure everything I own with AK... Vis mer

Vurdert til 5 av 5 stjerner

I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... Vis mer

Informasjon om virksomheten

  1. Gadgetforsikringsselskap

Skrevet av virksomheten

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

786 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(786)

154 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service—fast

Excellent service—fast, reliable, and simple. Customer support is also quick and friendly. I was skeptical at first because their plans are so competitive I thought there must be a catch, but this company is 100% legit. Highly recommend

7. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional Service and Experience

Purchased a protection plan for my phones and was nervous about the claims process as I was waiting for the other shoe to drop (so to speak). One of my phones fell and cracked the screen, and I'm extremely happy that the claims process was incredibly simple and extremely fast. I also appreciate that I didn't need to send my phone away to the manufacturer for weeks/months on end for "evaluation". Once the claim was approved and the repair was completed, AKKO sent me a digital reimbursement (through venmo) within 10 minutes. 10/10 - would highly recommend.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Signed up for a protection plan for my…Only to be ripped off

Signed up for a protection plan for my Ozlo Sleepbuds (two plans for two sets). As luck would have it 28 days later one earbud stopped working and I filed a claim. It was denied by AKKO because it had not been 30 days. Terrible customer service and zero value for what I paid. Would not recommend them for any protection plan.

23. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have Akko device protection through…

I have Akko device protection through my carrier which is US Mobile. I would 100% recommend them! They let me repair my device at Apple. Plus they paid out my claim VERY QUICKLY after I submitted the final receipt from Apple! Normally companies love dragging their feet, but not Akko! I would HIGHLY RECOMMEND AKKO!!!

20. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I would highly recommend Akko!

I have Akko through US mobile. I cracked my device and the process was very easy! I filed the claim, sent a video of the damage and it was approved! They even let me repair at Apple Store instead of forcing me to go to a specific repair place so I could 100% be sure my repair was done correctly!

19. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

An interesting alternative to Apple Care

Pros:

Everything is through the app.
An exception was made for a claim due to a disclosured preexisting condition.
Reimbursement was lightning fast to Paypal.
Communication was good.

Room for improvement:

Imputing correct information and documentation through the app was not as clear as could be and required numerous tries and correspondence.

Could be more expensive compared to Apple Care depending on yearly time frame and number of claims.

18. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til AKKO

Svar fra AKKO

Hi Allen,

Thank you for taking the time to leave such a detailed and balanced review. We’re glad you found the app-based experience convenient, our communication helpful, and that your reimbursement was sent speedily to PayPal. It was our pleasure to make a one-time exception on your claim despite the device’s pre-existing condition as this was missed upon the initial review process which was a hiccup on our part!

We really appreciate your honest feedback on where we can improve. Making the process for entering information and uploading documentation clearer and easier is something we’re actively working on. Your comments help us identify exactly where the app experience can be smoother.

Thanks again for sharing your experience and for choosing AKKO.

Vurdert til 5 av 5 stjerner

Akko plan and claims team is amazing

Akko plan and team is amazing. My phone screen all of sudden stopped working. I raised a claim thru their app and it was a smooth and easy process to get the claim approved. I would be taking Akko plan for my other family members as well to cover their devices.

18. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Experience

I purchased this insurance to ensure all my household items are protected. The insurance came through and but once I broke my tablet, I was able to get repaired quickly and efficiently. I have had no issues with the insurance.

17. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great east process

Great east process. Once you add your devices, email to make sure pictures are good before just assuming they are. Because it may not be valid when you file a claim. Other than that, great process. All my devices are covered.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is my second time using Akko!

This is my second time using Akko, it's hard to believe how easy it is to use and to resolve claims. You have to take and post pictures to the app of your insured item and that can be a little tricky since they need to see that all is on the up and up. Once it's all approved you're good to go and you can rest easy knowing your phone (etc) will be either repaired or replaced. Highly recommended!

1. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you Akko

Phone repair Fixcenter recommended Akko after they fixed my screen that cost me$300 something dollars. Less than a year later my screen went bad and after uploaded damage to AkkApp they approved my claim and got phone repaired hassle free.

31. oktober 2025
Anmeldelse skrevet uten oppfordring

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