Genuine Jacket Store Anmeldelser 

I've had absolutely no problems ordering from this company. They delivered to Australia, and the jacket is lovely!
Communication was perfect; they always answered emails. I am buying another jacket from this company.

Buyer Beware!

I ordered a genuine leather jacket as a birthday gift, and months later, this is still unresolved. I never received the jacket, and despite repeated emails requesting a refund, Genuine Jacket Store continues to send generic apologies and tell me the matter is under review.

They have provided a photo of a package on my porch, but I never received the jacket. Every follow up leads to another apology and another promise, with no resolution or refund.

Absolutely exhausting customer service. Think twice before ordering from this company.

Great experience with the quality delivered

The product I was sold was a complete dupe of what I wanted, everything about it was wrong. Spelling of words, dis proportionate sized letters in words. Everything was incorrect. AVOID at all costs, don’t be a dumb idiot like me.

Avoid at all costs!!! This company are a fraud! Have refused to refund despite notify them of cancelation within 2 hrs of order placed. Do not use this company. Save your money and dont buy buy from these scammers

Very hard to know what you are getting. Website said premium quality but my item was less much than that. Company did refund after countless emails but only after I ship item back at my expense, eating over a third of my refund. There are lots of fantastic jacket sellers online, sadly these guys aren’t they.

Rip off.
Item not in stock.
Won’t refund me unless they charged me a $20usd shopify fee.
Not my problem they can’t stock but I have to wear it.
Avoid avoid avoid.

Total trash. Ordered a Brad Pitt Sunspel style shirt and received a garbage $2 shirt in Forest green instead of light (thyme) green, it was too small and cost $179 CDN. Terrible!! Never buy from them, it’s trash.

Absolutely terrible quality. Fake.....Fake...... Fake!!!!! Don't waste your money!!!!!!

A bunch of lairs , DO NOT order from there people , you will not get what you ordered . Stay away !

Fake, terrible quality, cheap knockoffs and the color is TOTALLY OFF (I ordered a light gray sweatshirt and I received an almost black sweatshirt). When trying to return they try to dissuade me and keep offering discounts and also make it extremely difficult (asked for photographs of front, back, packaging, etc.) very sketchy business. TOTAL SCAM. I would not be surprised if their 5 star reviews were fake too!

SCAM ALERT!!! I ordered a New England Patriots Rivalry Nike Hoodie (XL) in the advertised “Storm Blue” color, and what I received was completely different from what was shown online.

First, it arrived two weeks late. When it finally showed up, the hoodie was not Storm Blue — it was a basic navy color. The sizing was also completely off. I ordered an XL, and what I received fits more like a medium.

The quality was extremely disappointing. The material feels cheap, and the Nike and Patriots logos appear to be low-quality iron-ons. There was no authentic Nike tag inside or on the side like you would expect from a genuine Nike New England Patriots hoodie.

Customer service was just as bad. When I called about a refund, they claimed they would process it — but didn’t ask for an order number, email, name, or any identifying information. That alone tells you everything you need to know. Two weeks later, still no refund.

This was a very frustrating experience. I would strongly caution others before purchasing. I wish I could send a picture, the hoodie we received for $99 is a JOKE!

Do Not Buy from this site. This site is a scam! I ordered a leather jacket and received a fake plastic copy not worth what they charged me. They say they are in New York, but they are out of Pakistan. True scammer.

Ordered a varsity jacket and i paid a lot of money $170+. I thought it would be genuine for that money. I ordered from the US and it got shipped from Pakistan. It turned up and the quality is absolutely terrible. Looks like it has been put together in a sweat shop and my estimate to its manufacturing value is $10 to maximum $20. The size i wanted was XL, it was tagged XL but must have been a medium. Do not trust this company with your cash. Its a total rip-off.

I received good service and good support in getting the jacket I wanted. Very pleased with the jacket and Sam did an excellent job. Would do business with him again.

Very professional courteous and patient great service will continue to shop here

Was sold vinyl instead of cow leather they told me to go have the jacket tested, which is total b.S they lied about everything. If I was able to show you pictures, to prove it was vinyl i would.Do not buy from genuine jacket store.

I would give a big fat ZERO to GenuineJacketstore.com, aka auleatherx.com and God knows what other site they choose to call themselves to deceive people. I ordered what I thought was a Kylie Kelsie Eagles jacket. Why did I think that? Because that’s what was advertised explicitly!! It showed stitching on the logos. It said so in the title! It had the picture of Kylie in the jacket! What I received was a smaller size than expected, and the Eagles logos were all iron ons, no stitching at all. A cheap knock offs that was not cheap to buy! They also tried to charge me another $20 for shipping AFTER I originally placed the order. Very deceptive!! DO NOT ORDER FROM THIS STORE!! A bunch of fake knock offs that do not look like what they show in their ads.

This company has terrible customer service. I have been arguing with them since January about a return that they said they never received but I have confirmation from FedEx that is was received. They are refusing to send me a refund.

If I could give 0 stars, I would! The “leather” I ordered was not how the picture looked. Is made of some other CHEAP material! The back has like a blue patch and in the image online, it’s cream color and small. The coat was an XS and fit like a medium. They refuse to refund my money back and now I have to dispute with my card. Please don’t waste your time!!