Gardenvity I Wood fired hot tubs Anmeldelser 

Excellent customer service all through ordering and delivery. It’s a big delivery and ours was up a tricky driveway with a slope but the driver was determined but we still had 4 helpers to manoeuvre into final place. We’ve had the hot tub for around 10 months and we love it and use most weekends especially over winter. No issues once we sorted the filter at the start ( an email to Gardenvity and they told us what to try) so I recommend them for the quality of product and customer service.

Excellent service from ordering to delivery, arrived on the day we arranged and installation was a breeze the staff at gardenvity were prompt with responses to questions I sent through email, which made for a pleasurable experience. I would highly recommend 👌 gardenvity and their products to anyone

An excellent experience from start to finish. The hot tub sale was overseen by Milda, who was very attentive and was able to answer all of my questions, and sent further details about installation of a base for the hot tub over WhatsApp which was very useful. The delivery was on a date of my choosing. The guy who delivered it was polite - and worked really hard to deliver, position and set it up for us. It proved to be a difficult job due to access restrictions (I had to remove a fence panel and the hot tub needed to be squeezed past the shed). However, he solved the issues and got the tub positioned in the right spot without too much fuss.

As for the hot tub itself, we are really impressed with its quality and looks. The grey interior looks good and I’d really recommend the air jets. It takes about 2.5 hours to heat up at this time of year. I’ve found that you have to be careful to get the temperature right - as it’s easy to be enthusiastic about sticking more logs on the fire and getting the water too hot to get into. I’ve found that it’s best to reduce the number of logs and to close the air vents in the last hour, to slow down the rate at which it heats over the last hour. I’m sure it’s something that I’ll get used to though and is part of the fun of a wood fired hot tub.

absolutely fabulous!!! There are no words. Great item, great quality, great customer care just GREAT!!!

Excellent service delivered 12 days from order. Super quality and service. Highly recommend

Excellent service, would highly recommend. All my queries were answered promptly, delivery was sooner than expected, so we didn’t have to wait very long for the tub. We absolutely love the hot tub. It’s like being on holiday in your own garden. So relaxing.

Great service from purchase to delivery and a great hot tub .
I would highly recommend

Great customer service, communication, and product. From purchase to assembly and now use, a great product, company, and customer experience.

The customer service was Fantastic. All our questions answered. The hot tub arrived within 4 weeks and we are delighted with it, it’s finished to a high spec. Thanks for great service.

The order process was smooth and the delivery guys were very helpful, making sure that the tub was dropped off in the best place for us (this was just the regular delivery, not the installation option).
The tub is great - used many times already - even in the snow!
Great piece of kit!

Bought my hot tub from them, was kept in line with all developments from order to despatch and were helpful with claiming my discount on the product. Delivery driver was exceptionally helpful and proactive and the hot tub itself is first class. Would not hesitate to recommend the product or the service from the company

Such brilliant service from enquiry through to delivery. The customer service was spot on and the tub ended up being delivery earlier than thought, so a real bonus! The hot tub is of great quality, couldn’t recommend highly enough.

Well done Gardenvity! Our wood fired Hot Tub arrived exactly on time, delivered by a really helpful and friendly driver. The Tub was very well packed and protected and was really easy to install. It's super quick to fill using the 1" BSP fitting. We're totally amazed by this wonderful bit of kit! It heats the water really quickly - so much quicker than we thought. The air jets are well placed in the tub and produce a great stream of massaging bubbles. The liner is very comfortable. So far can't fault anything! A great buy! Thank you

Amazing service from Mildra and all at Gardenvity. Our tub arrived in 26 days from ordering, amazing service from start to finish. I had dozens of question before and after ordering and all were answered promptly and in detail.
The quality of the tub is second to none, made to the highest quality, sturdy, stylish and very simple to use.
We have recommended this tub to many of our friends, one of which have already ordered theirs!
We love it, it’s been used nearly every day since we got it 10 days ago!

What a fantastic company and range of outstanding quality Hot Tubs. Brilliant service and support throughout the purchasing, delivery process. Excellent after sales support and advise with lots of experience on the products they supply. To say we are delighted with our purchase is an understatement. Thanks Diana and the Gardenvity Team 👍

Fantastic service, hottub is beautiful and very efficient. All staff from first contact to delivery faultless. I cannot recommend this company highly enough.

Excellent service from Gardenvity, kept you up to date with delivery information. Very good video instructions and always online support.
The tub looks amazing well designed and the wood cladding fits well in our countryside site.
Some adjustments needed for chimney fit which were picked up on and solved.
Altogether an excellent firm to deal with highly recommended

Excellent service from start to finish. Good customer service kept me informed of progress with order all the way.

Excellent product very well built.

If only all companies were this good.

Excellent service. You can contact them with any queries and you get a prompt reply, pleasant and friendly Daina on the phone, or by email.
The hot tub arrived earlier than 3weeks. I ordered on the 23rd Sept and it arrived on the 30th Sept. Delivery men, were very pleasant and very careful.
They put the hot tub right where I wanted it to go.
The only thing needed doing , unwrapping, putting the chimney up and to put the heater door on.You NEED gloves and 2 people to do the chimney, . That was the a bit difficult, trying to force the pieces into each other. Maybe if I had contacted Daina,😄 she Would have an easier way of doing it. My hot tub has a filter, lights and air blowers, so I needed an electrician to put a power point near by.
The hot tub was very well packed, so well cushioned it couldn’t get damaged on the way.All the parts were there, Efficient people, attention to detail. Eager to help with anything you need to know.
If you are looking for a wood fired hot tub, this one is attractive unlike some that I have seen pictures of.
Go for it.

Excellent service and delivery. We ordered standard stairs and changed to curved ones. We were sent a link to pay the additional and were assisted all the way. The hot tub is beautiful and the movers were very professional and did a great job putting it in the right place. The chimney wasnt the easiest to put together as the parts didnt really fit together with ease but we got there in the end.