Great service from Steve at GardenHearth. I was kept fully informed about delivery, and when I had questions regarding my Cozze grill, Steve has been swift with his helpful advice. I would thoroughly... Vis mer
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Product turned up fine, well packaged, good quality. One delay occurred in delivery but GardenHearth let us know - good communication is a key plus in my book. Happy!
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I had a great experience shopping with GardenHearth. Their team was able to advise me on the BBQ that would best fit my needs. I received my delivery quickly and all went super smooth and I absolutely... Vis mer
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I emailed GardenHearth to enquire whether they had the 84D-124 weighted parasol base in stock. I had ordered the base from another supplier who willingly took my payment without having stock. I ha... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
GardenHearth's mission is to transform your garden into a haven of warmth, friendship, and culinary delight. GardenHearth was founded by ex-Kiwi Steve, who wanted to bring his lifelong passion for outdoor living, dining, and entertaining with him to the UK. Now based in the heart of London, we are dedicated to bringing the luxury and comfort of outdoor living right to your doorstep. At GardenHearth, we believe that every home deserves a space where cooking, dining, and socialising come together under the open sky. That’s why we provide an exquisite range of Outdoor Kitchens, BBQs, Outdoor Fireplaces, Fire Pits, Pizza and Outdoor Ovens, Outdoor Shelters, and a variety of accessories to enhance your outdoor lifestyle. We take pride in offering products from the top brands in the UK, ensuring that every item is of the highest quality and design. Our selection is curated by experts who understand the nuances of outdoor living and are passionate about helping you create the perfect setting for your garden gatherings. Though our roots are in London, our reach extends across the UK ensuring prompt and efficient delivery to your door. Our dedication to excellence doesn’t end with our products; we are also committed to providing exceptional customer service. Our team of outdoor living specialists is equipped with the knowledge and expertise to guide you through every step of your GardenHearth experience. If you have any questions or require assistance, we warmly invite you to reach out to us. Embrace the art of outdoor living with GardenHearth. We’re here to help you kindle the embers of your outdoor sanctuary.
Kontaktopplysninger
71-75 Shelton Street, London, Storbritannia
- +44 (0) 330 088 1208
- info@gardenhearth.co.uk
- gardenhearth.co.uk
Viktig informasjon
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Great service from Steve at…
Great service from Steve at GardenHearth. I was kept fully informed about delivery, and when I had questions regarding my Cozze grill, Steve has been swift with his helpful advice.
I would thoroughly recommend GardenHearth.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GardenHearth
Thank you for your kind words! Happy to have been able to help out.
Although we had a couple of issues…
Although we had a couple of issues putting together our outdoor cupboard from Cozze when I reached out to garden heath who supplied it to us a customer service representative Steve was very quick to respond and tried to help .The delivery was prompt but I was left with a lot of packaging and wooden pallets to dispose of.The help video needs updating it needs vocal support and panning out as it’s too close to the item and you can’t see exactly what you need to do properly also only some of the parts were numbered so when using the manual that accompanied the product you had to guess the correct part when finally assembled it took a day and a half it looks stunning and very sturdy
11. september 2026
Svar fra GardenHearth
Thanks for your kind words, Karen! Despite the assembly being a bit tricky, I'm glad it worked out in the end. We'd love to see how it looks if you get a chance to share a photo in a review later! I've also passed your feedback regarding the assembly video and missing part numbers directly to Cozze so they can improve this.
Wedding Gift
Easy to order. Extremely helpful and very quick delivery too. Haven’t unpacked it because it is a wedding gift but hoping easy to assemble and a top bbq !
28. august 2026
Svar fra GardenHearth
Hi Nina. I'm sure you or the recipient will be very happy with the Martinsen kettle BBQ. You know, we still regularly get people calling us up looking for spare parts for their beloved Dancooks (the old name for Martinsen) which are 20 years old! 😅
Efficient, good product & comms
Product turned up fine, well packaged, good quality. One delay occurred in delivery but GardenHearth let us know - good communication is a key plus in my book. Happy!
6. september 2026
Svar fra GardenHearth
Thanks for the happy feedback! The team appreciates it!
Steve made the purchase of our Firepit…
Steve made the purchase of our Firepit and accessories very easy even the delivery etc to a shipping agent for onward destination the Canary islands thanks Steve
10. august 2026
Svar fra GardenHearth
Thank you, David, for your time in sharing a review. We're happy to hear everything reached your final destination smoothly, and hope you've had a chance to enjoy it!
Steve.
I purchased a bbq and parasol and after…
I purchased a bbq and parasol and after 3 months had a problem with one of the screws on the parasol. I contacted the company and dealt with Steve. He could not have been more helpful in trying to resolve the problem, which seemed to be a manufacturing hiccup rather than theirs and kept me fully updated with progress. My problem was resolved and I would not hesitate to recommend this company for the quality of goods and excellent customer care.
22. juli 2026
Svar fra GardenHearth
Thank you, Judy. I appreciate your kind words and your patience while we found a solution. Wishing you a great summer ahead!
Svar fra GardenHearth
Thank you for taking the time to share, Allan - it made our day! 😊. Hope to see you again.
Great customer service
5. juni 2026
Svar fra GardenHearth
Thank you for sharing! 😊 And we'll keep an eye on the Martinsen base to let you know when it's back in stock.
Great service great product
Really great service from Garden Hearth. La Plancha grill arrived on time and in great shape .. and response time on further enquiries has been very good as well. Very satisfied!
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GardenHearth
It's out pleasure! And glad we were able to help with the grill replacement.
Great experience & awesome customer service
I had a great experience shopping with GardenHearth. Their team was able to advise me on the BBQ that would best fit my needs. I received my delivery quickly and all went super smooth and I absolutely can't wait to start using it this summer - my backyard is definitely summer ready! Excellent customer service and I look forward to shopping with these guys again.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GardenHearth
Awesome to hear everything arrived on time, and wishing you some fantastic outdoor weather! It'd be our pleasure to serve you again should you need anything else.
Immediate replay and on-time delivery
Immediate replay and on-time delivery, better price.
20. mai 2026
Svar fra GardenHearth
Thank you for your kind words, Kazim! It's our pleasure.
Great experience from a friendly…
Great experience from a friendly company offering top notch garden hearth products. Thrilled with our bbq !
18. februar 2026
Svar fra GardenHearth
It's out pleasure! Hope you enjoy your Meditterani for many years to come!
Great customer service
Great customer service. Very responsive to queries and quick delivery service.
15. mai 2026
Svar fra GardenHearth
Thank you for your kind words, Greg - it's our pleasure!
Really great service
Really great service and very responsive to queries
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra GardenHearth
Thank you, Darren - happy to help, and enjoy your fireplace!
GardenHearth delivered exactly what I…
GardenHearth delivered exactly what I was looking for quickly. Thank you
24. april 2026
Svar fra GardenHearth
Thanks for taking the time to share, Miles! We're really happy to hear it.
Amazing customer service
Ordered a gas pizza oven and one of the stones was broken. No issues replacing and they had sent a new one. Great customer service - emailed on a Saturday morning and got a reply a couple hours later! Stone arrived Tuesday. Would buy from them again
9. april 2026
Svar fra GardenHearth
Thank you for taking the time to leave a lovely review, Hassan. I'm happy we were able to make it right quickly and hope your pizza's are turning out great!
Beautiful lamp/flower solar planter
Beautiful lamp/flower solar planter! Bought 2, beautiful, speedy delivery and excellent customer service to.
Excellent company
21. mars 2026
Svar fra GardenHearth
Thank you for you kind words, Karen! They're quite a striking item with that planter base so I'm glad we were able to get them back in stock. Hope your garden looks lovely!
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