Furvell Homes Anmeldelser 

114
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Received a lovely corner outside Ratton furniture set. However it was a rise and fall table literally supported by 4 screws which could not take the weight - now being used as a coffee table only! Pro... Vis mer

Vurdert til 1 av 5 stjerner

Do not bother with this company, delivered faulty goods, cancel deliveries. Been waiting 3 months and for exchange and when it does turn up order still not complete. Returned garden furniture and now... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

We bought an ex display corner unit and fire pit table from Furvell. After a few hiccups with missing screws which customer service duly sorted to our satisfaction we are very happy with our our purch... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Scammers, do not buy from them htey have no working phone numbers, keep on giving me new dates but do not fulfil order. If paid by paypal get your money back from paypal if you paid by your car... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. også i
  3. Butikk for hagemøbler

Skrevet av virksomheten

Furvell was founded in 2010 and began as an outdoor furniture importer and manufacturer. Several years later, Furvell has since expanded to incorporate a huge range of indoor and outdoor furniture products with direct from manufacturer savings. Our friendly and dedicated team are always on hand should you need help creating indoor living and outdoor entertainment areas to be proud of and we are always happy to hear from you no matter how big or small the question. We understand your home is as unique are you are, and we work hard to ensure that our products reflect the wants and needs of you as an individual.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(114)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great company and staff

Until recently, I had never heard of you. I ordered a set of garden furniture. as we have just moved into a new house. However, just before it was due to be delivered, we had a very personal issue, and I was unable to have it, and wished to cancel the order. I rang you. and was lucky enough to speak to Natalie, who was so kind and helpful, very efficient. The order was cancelled, and I have been issued with a refund. In this day and age, I found the whole experience was brilliant, Natalie exceptional, I am sorry that it is only now, that I have discovered such a great company. I shall certainly look at your company first next time I am "shopping". Thank you Natalie and Furvell

22. april 2024
Logoen til Furvell Homes

Svar fra Furvell Homes

Thank you Val for the excellent review. I’ll be sure the pass this onto Natalie. We look forward to welcoming you back soon

Vurdert til 1 av 5 stjerner

Poor communication

Poor communication, delays in delivery. I am STILL waiting for the goods to be delivered.
This is a very very disappointing company. Won’t ever purchase from Furvell again.
I have told my family, friends and colleagues how poor the service and the lack of communication are.
Now I have to wait to see the quality of the chair 🪑 I have ordered which is hopefully going to be delivered on the 23/05/2024.

Douglas Shelley.

11. april 2024
Vurdert til 5 av 5 stjerner

Extremely helpful

The team were extremely responsive and helpful they ensured we got the items we wanted and we couldn't be happier with our purchase.

17. mai 2024
Logoen til Furvell Homes

Svar fra Furvell Homes

Hi Mike, thank you so much for taking the time to leave us a 5 star review, we really appreciate it

Vurdert til 1 av 5 stjerner

Awful company

Awful company, do not use. Ordered a table and chairs in February had to chase up arrival. Finally arrived end of March, not on the day they originally said at 11pm at night after waiting all day! Being told all sorts of excuses. Was told they would build for me as a good will gesture, fram arrived already built and it’s all scratched and damaged! As it was now gone 11pm we didn’t open the mouldy card board box of the table frame untill the next morning. Well surprise it’s the wrong table!! It’s now the 19th of April I have been chasing the company for a replacement have asked them to collect the lot and give me a full refund but not getting anywhere. Do not use this company they will lie and fob you off but happily take your money. They will also off to knock money off of you take bad reviews down as they previously done this to me and promised me my table arrival. Again all lies. Wish we had kept our hard earned money and gone else where!

15. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Furvell Homes

Svar fra Furvell Homes

Hi Stacey, I’m sorry you had such an awful experience. We have been working hard to improve our service. I believe this has already been resolved to your satisfaction but if there is anything else we can help please let us know.

Vurdert til 1 av 5 stjerner

Awful company- AVOID!!!!

Awful company. Ordered in Jan 24, dining table set with chairs. After waiting 2 months for delivery, got given wrong size table and wrong colour chairs. They came and swapped the table only and gave me a damaged one. I complained, heard nothing for a month. Opened a paypal dispute and straight away they contacted me begging me to close it and said they would replace the faulty/ incorrect items and also build it for me as a gesture of goodwill but only if I closed paypal claim which was against paypal advice. I reluctantly closed, They came to deliver and drivers did nothing but moan and also refused to build for me despite promising me they would. Absolute liars. Took me 3 months to sort out the issue. Luxury- anything but! I complained about them not building for me and asked for a partial refund or goodwill gesture for going 3 months without a table and chairs- they declined. LIARS. Do not buy from them.

9. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered an item on 11th March 24

Ordered an item on 11th March 24 . Today it is the 4th April and i still wait. Last week i had a phone call from the Company who said i would be given a full refund for the item and it would still be delivered. As yet i have had neither.
They do not even deserve the 0ne star that i had to give.

11. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Furvell Homes

Svar fra Furvell Homes

Hi Alexander, I’m very sorry for the delay from our supplier with delivery of your ornament. I understand we have already resolved this for you but if there is anything else you need please let us know.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv