Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value Their website is efficient and allows you to see your portfolio and pay invoi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall, I’m a big fan of FRW. They have an incredible catalogue of wines, a pretty complete offering when it comes to Bordeaux EP, and some interesting opportunities to buy from other collections.... Vis mer
Selskapet har svart
Both wines by the single bottle and available at optimal time to drink which I can confirm from the St Joseph white was priced well for the quality. Only problem was they doubled the delivery charge f... Vis mer
Selskapet har svart
Due to time zone between London and Hong Kong, I have difficulties at communication with Mr Tony as well as hard to conclude the deal. Luckily, I manage to find old contact, Mr Ross Eva to solve... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The global marketplace for fine wines and spirits since 1994.
Kontaktopplysninger
Five Kings House, Queen Street Place, EC4R 1QS, London, Storbritannia
- +44 (0)20 7089 7400
- customerservices@frw.co.uk
- frw.co.uk
4,5
Enestående
100 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unreliablehistory repeats it self and inefficient as usual
Unreliable and inefficient as usual
10. april 2026
Svar fra FINE+RARE
Dear Ahmed,
Thank you for taking the time to provide us with your feedback.
A member of our leadership team has reached out to you separately to follow up with your issue.
Warm regards from all of us at FINE+RARE.
Very Professional with great website
Great website. Very easily navigated and some very interesting educational content. Communication and delivery simple and effective. Very professional. Thank you.
9. april 2026
Svar fra FINE+RARE
Dear Joanne,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Ottima Azienda assolutamente
Ottima Azienda assolutamente! Mi servo da loro ormai da tre anni e non hanno mai sbagliato un colpo! Sempre tutto come concordato. Faccio ordini con previsione di consegna a tre mesi e sono sempre puntualissimi come da ordine. I prezzi sono super concorrenziali. Ringrazio il signor Enrico con cui mi interfaccio sempre.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra FINE+RARE
Gentile Fabio,
Grazie di cuore per la tua splendida recensione!
Ci fa davvero piacere sapere che in questi tre anni ti sei sempre trovato bene con noi e che ogni ordine sia andato esattamente come concordato. Grazie anche per aver sottolineato la nostra competitività sui prezzi; facciamo il possibile per garantirti sempre il miglior servizio al miglior valore.
Continueremo a fare del nostro meglio per meritare ogni giorno la tua fiducia. A presto!
Un caro saluto da tutto il team di FINE+RARE!
Bought several cases at FRW
Bought several cases at FRW, never had any problems. Customer support are responsive, competent and most importantly, real people.
12. mars 2026
Svar fra FINE+RARE
Dear Mark,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
I can only review the ordering process
I can only review the ordering process, as I ordered a particular wine upon release and will not be receiving it for months, but the ordering experience was simple and faultless as far as I am concerned.
11. mars 2026
Svar fra FINE+RARE
Dear Chris,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Store and sale wines in London
Prompt answers from the staff, complete infos about the wines on sale, every request on wines stored satisfied
10. mars 2026
Svar fra FINE+RARE
Dear Marco,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Simply wine!
5. mars 2026
Svar fra FINE+RARE
Dear Christopher,
Thank you for taking the time to provide us with your feedback!
We’re delighted to hear that you are happy with our product— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Excellent selection of wine and some…
Excellent selection of wine and some keen prices if you hunt for them. Efficient online ordering. Delivery good.
7. mars 2026
Svar fra FINE+RARE
Dear Mark,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Single bottles at optimal age.
Both wines by the single bottle and available at optimal time to drink which I can confirm from the St Joseph white was priced well for the quality. Only problem was they doubled the delivery charge for two bottles when I added the 2nd to the order which was strange although they were from total different parts of the world.
27. februar 2026
Svar fra FINE+RARE
Dear Paul,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy your latest order.
Upon review, I can confirm that the delivery fee has only been charged once. If you have any further questions, please don’t hesitate to contact our Customer Service team—they’ll be happy to assist you.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Fine and Rare wines always ready to…
Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value
Their website is efficient and allows you to see your portfolio and pay invoices easily
Would recommend them as go to wine merchants when you want a rest from Majestic....
26. februar 2026
Svar fra FINE+RARE
Dear Rod,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Reliable
Clear and informative communications. Swift execution. Ease of payment. Efficient deliveries.
25. februar 2026
Svar fra FINE+RARE
Dear Dennis,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Svar fra FINE+RARE
Dear Kat,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Great service and amazing selection
Overall, I’m a big fan of FRW. They have an incredible catalogue of wines, a pretty complete offering when it comes to Bordeaux EP, and some interesting opportunities to buy from other collections.
Some great recommendations from some of their team over the years too.
Storage fees aren’t the cheapest, but not a rip-off either, and wines have always arrived with me in perfect condition.
The only thing holding me back from a 5-star is that the delivery fees are a bit steep and out of line with some competitors.
3. mars 2026
Svar fra FINE+RARE
Dear Nicholas,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
We will take away your comments regarding the delivery fees for further consideration.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Great Service
Personalized service with quick response time. There are always unique and rare items on sale.
23. februar 2026
Svar fra FINE+RARE
Dear Martin,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Svar fra FINE+RARE
Dear Andrew,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Tutto perfetto
Tutto perfetto! Comunicazione - serietà - spedizione. Pacco spedito in maniera eccezionale bottiglie protette arrivate a temperatura ottimale nonostante la temperatura rigida all’esterno. Enrico molto professionale e disponibile.
Super consigliato!
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra FINE+RARE
Gentile Simone,
La ringraziamo sinceramente per la sua splendida recensione.
Siamo molto felici di sapere che comunicazione, serietà e spedizione siano stati all’altezza delle sue aspettative, e che le bottiglie siano arrivate perfettamente protette e alla giusta temperatura.
Grazie ancora per la fiducia, saremo lieti di assisterla nuovamente.
Un caro saluto da tutto il team di FINE+RARE
Svar fra FINE+RARE
Dear Simon,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Just great!
This is not my first order, and I have consistently received excellent service and delivery.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra FINE+RARE
Dear Roman,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Reliable wine merchant
The wines were delivered in safe hands and were stored in very good condition. Fine+Rare can be trusted if you are looking for fine wines.
6. februar 2026
Svar fra FINE+RARE
Dear Eric,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Couldn't have been better
My query was dealt with quickly and extremely professionally - couldn't have been better.
7. februar 2026
Svar fra FINE+RARE
Dear Chris,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.