Frey Anmeldelser 1 265

TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I LOVED the original Bergamot detergent and used it for special events, such as washing my daughter’s sheets when she came home from college. I ordered the Bergamot Beach and it smells awful, like che... Vis mer

Vurdert til 1 av 5 stjerner

I have been a loyal customer, 2.5 years of exclusively buying Frey laundry Bergamot Beach laundry soap, softener, booster and dryer sheets, I just ordered the new 2.0 Frey bergamot beach scent and us... Vis mer

Vurdert til 4 av 5 stjerner

Excellent product! Customer response amazing. Challenged by supply chain which is not fair considering how eco-friendly, original, animal testing caring and donating friendly they are.....only bug for... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The scents are Amazing ~ not only that the detergent does a great job cleaning my Laundry as well. Working as a Critical Care Nurse, I often work in very close proximity to other colleges. Quite frequ... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Vaskeri

Skrevet av virksomheten

We’re on a mission to transform your world with the power of incredible scents, and to help people -and the planet- stay healthy.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I love this company and it's product

I love this company and it's product! Quality product with incredible scent! Excellent customer service support and easy ordering! Highly recommend!

10. februar 2022
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Svar fra Frey

We really appreciate your kind words and fantastic review. You ROCK!

Vurdert til 4 av 5 stjerner

Excellent quality and fragrances

Excellent quality and fragrances, high prices and extremely long order processing times. Wonderful customer service however!

10. februar 2022
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Svar fra Frey

Than you for that great review and kind words! Please know that our customer service team is always available to help you with anything you need!

Vurdert til 4 av 5 stjerner

The detergent smells nice

The detergent smells nice. I find the website a little difficult to navigate.

10. februar 2022
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Svar fra Frey

So great to read you are enjoying your FREY detergent! I'm so sorry for the hassle with our website. Feel free to contact our customer service team if you run into any trouble!

Vurdert til 2 av 5 stjerner

Product is not what it used to be

Product is not the same as when it was first launched - it smells cheap and chemical-ish now.

10. februar 2022
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Svar fra Frey

I'm terribly sorry about the inconvenience. While we continue to improve our formula, our fragrances should be the same. You can contact our customer service team anytime if there's anything wrong with your FREY products.

Vurdert til 5 av 5 stjerner

I love this product

I love this product! It's compact, smells heavenly and does a great job on my clothing. I highly recommend it

10. februar 2022
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Svar fra Frey

Heavenly! Such a lovely review, thank you so much for that!

Vurdert til 5 av 5 stjerner

I’ve been addicted to Frey’s fragrance…

I’ve been addicted to Frey’s fragrance since the beginning. I prefer the scent booster but since it wasn’t available I got the dryer sheets. Ahhhhh

10. februar 2022
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Svar fra Frey

Since the beginning! That's truly something. We are so happy you are part of the FREY family!

Vurdert til 5 av 5 stjerner

Ever Since I first started using Frey

Ever Since I first started this I thought ofcouse my clothes smelled amazing but how soft they were and clean. The shampoo and conditioner is amazing too. I have also tried the amazing dryer sheets love them how they make my clothes soft and static free and smell amazing.
Thank you Frey 😊

10. februar 2022
Vurdert til 5 av 5 stjerner

I have always enjoyed Frey

I have always enjoyed Frey, from the detergent to the customer service. It’s an absolutely amazing company that is up there as far as one of my favorites. I wished I had a nonstop supply of this stuff. Highly recommend this product!

10. februar 2022
Vurdert til 5 av 5 stjerner

Excellent products

Excellent products! Customer service goes out of their way to communicate and help. Best smelling products too, the compliments never stop!

9. februar 2022
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Svar fra Frey

Aaawww, this is so amazing to read! Thank you so much for your support and for being part of FREY. You rock!

Vurdert til 1 av 5 stjerner

Will never order from Frey again

I ordered from Frey on 3rd December 2021 and still havent received my order. I sent many emails and it is always the same answer. We will prioritize your order. I received an email 3 weeks ago on 18th January telling me that the order is shipped however when I track the order it says that USPS created the label but is awaiting the order, for 3 weeks now! I will never order from them again and Im not even sure if I will ever get the products.

9. februar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Frey

Hey there Sultan, I'm very sorry to hear about your experience. Please know that receiving an email with a tracking link means that our warehouse has shipped the package and it's ready to be picked up by USPS at our warehouse. However, the carrier can lose the package before they scan it in. That's usually what happens when a package gets stuck at "Label created". If you're still seeing no movement on your tracking history, please don't hesitate to reach out to our customer service team at hello@frey.support to get a solution. Thank you for your patience! 💚

Vurdert til 2 av 5 stjerner

if I didn't have to wait 2 months

if I didn't have to wait 2+ months you would have gotten 5 stars. however the last 3 orders i made 2 of them I had to cancel after 2 months on 1 and 3 on the other. I don't like having people make interest off my money when said within 7 days they are shipped.. very poor since the LIE of covid came out

8. februar 2022
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Svar fra Frey

Hey there Jeff, super sorry to hear about your experience. We are working very hard to fix all our delay issues. I can promise you it's not a lie that covid slowed down things for growing companies like ours, but customers definitely shouldn't have to go through this. Again, we apologize for the inconvenience. Thank you for your patience and understanding! If there's anything we can do for you, don't hesitate to reach out to us at hello@frey.support.

Dette er Trustpilot

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