Fresh Meat Packs UK Anmeldelser 

524
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Hands down the best steak I've ever bought from a supermarket or butchers. I ordered the 8.5kg sirloin steak as i havn't had a gout attack in a while 😂😬. Its like butter. It cooked better than any o... Vis mer

Vurdert til 5 av 5 stjerner

Received my first order, last Friday ( July 17th ). The package arrived safe and well secure. The meats were chilled and in excellent condition. I ordered 2 kilos of rump and sirloin and lamb loin ch... Vis mer

Vurdert til 1 av 5 stjerner

Ordered 5kg of sirloin steak and 5kg of chicken breats. Both packs weighed 4.5kg. I have informed them and at first they responded but they are now deliberately ignoring my messages. The sirloin doesn... Vis mer

Vurdert til 4 av 5 stjerner

Quality of the meat was good, however they didn’t deliver all of the items. I initially had issues in contacting them, however they have now contacted me and resolved the refund for the missing items... Vis mer

Informasjon om virksomheten

  1. Butikkslakter

Skrevet av virksomheten

Delivering the best quality fresh meat boxes to your door! Join thousands of happy customers and start enjoying the best quality fresh produce at the very best price! Fresh is best!


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

524 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 12 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(524)

178 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Bad meat company

Do not order from this joke of a company....can't even deliver on time and I ordered it over 10 days ago....absolute joke...cancelled at the last minute after I took a day of work...you have been warned

25. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely disappointed, poor quality and misleading cuts

I’ve ordered from Fresh Meat Packs three times now, and each time has been worse than the last.

The first order (sliced ribeyes and sirloins) arrived completely flattened due to poor packaging, although the meat itself was passable. The second time, I ordered a 4kg beef sirloin joint which was unlike any sirloin I’ve ever seen, extremely tough and foul tasting. Hoping it was a one-off, I tried again and ordered a 4kg ribeye joint. What arrived did not resemble ribeye at all, it was full of gristle and had none of the usual “eye” of meat that defines the cut.

I’ve eaten red meat all my life and was genuinely prepared to spend £150–£200 a month with Fresh Meat Packs if the quality matched their claims. Unfortunately, I’ve wasted a lot of money on substandard, tough meat that didn’t resemble the cuts I ordered. Very disappointing experience overall.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The meat is not the best

The meat is not very good. The steak was very tough and lots of Sinew, the chicken was very rubbery and not a good taste. Pork chops were good, you can't go wrong with chops. Meatballs smelled and tasted slightly weird and the pork belly slices were okay at best. Sausages are good to be fair.

It was okay for the price but i would go for something perhaps slightly better for the same or slightly more money.

I will say though that the two complimentary steaks for new customers were very good.

No issues with delivery and was delivered quite quickly.

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Got my first delivery today..

Got my first delivery today...
Had my first steak as a tester...
Best rib eye I've had.... And yes I've had meat from 2 other online supplies.... Absolutely chuffed to bits.... A ex butcher who cut my Sirloin piece... Said ... best quantity and quality he has seen for price I paid...
Absolutely Delicious... Thank you
Fresh Meat Packs.. keep it up....

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have to be honest here the meat i…

I have to be honest here the meat i received has to be the worst quality meats I've ever had.
Will definitely not be ordering again

17. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Fresh Meat Packs UK

Hi Michael, sorry to hear of this. Could you share some more information please? Have you been in touch with our customer care team? We will happily put any issues right for you. Please send us an email at customercare@freshmeatpacks.co.uk

Thanks
Jake

Vurdert til 2 av 5 stjerner

I’ve been ordering fresh meat packs…

I’ve been ordering fresh meat packs from this company for over a year and have spent well over £1,000 with them. While some orders were fine, a large portion of the meat I received was spoiled – I’d estimate at least 40% of my orders.

On a few occasions they refunded me, but with my most recent order they refused, essentially saying they didn’t believe me. Considering how much I’ve spent and how often this issue has happened, I find this very poor customer service.

It’s disappointing because I wanted to be a loyal customer, but I can’t continue ordering when so much of the meat arrives spoiled and complaints are dismissed.

1. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Fresh Meat Packs UK

Hi Joel,

Thank you for your message. We do appreciate that you have ordered from us regularly over the past year. However, we must also point out that almost every other order was followed by a complaint of a large portion of meat being spoiled. This is not something we experience with other customers—if an issue does arise, it tends to be a very rare occurrence.

On the occasions you raised concerns, we did our best to reimburse or replace items, often at a significant cost to us. While we are committed to customer satisfaction, it does raise the question of why you would continue to order repeatedly if the products were consistently arriving in poor condition.

With distance selling, there has to be an element of trust between the company and the customer. We gave the benefit of the doubt on multiple occasions, even sending large replacements at a loss to the business. However, after so many repeated claims, it’s difficult not to feel that this trust has been strained.

In fact, we placed a note on your orders for a manager to personally check the quality before dispatch, making it virtually impossible for the products to be in the condition you described. For this reason, we were unable to provide a refund on the most recent order.

We are sorry that this has resulted in disappointment, but we hope you understand our position.

Kind regards,

Jake

Vurdert til 5 av 5 stjerner

First delivery today from FMP

First delivery today from FMP. I changed from my previous supplier due to everything being under weight. So happy as everything weights what it should. Everything looks great. Will order again in October without any doubt.

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Quality control needs to be significantly improved.

Ordered pork loin joints, extra lean beef mince and lamb chops. Came well packaged.

Pork and mince looks good but haven’t tried it yet so can’t comment on taste. Lamb chops are atrocious. I was shocked how thin they have been cut to begin with, but then came across 5/6 “chops” that are no thicker than bacon slices. Not even sure what to do with them. These were the most expensive part of my order and the part I was most looking forward to.

Any self respecting butcher would not have served what I have received to a customer. Can’t help but think I’ve been fobbed off because I’m an online customer, because I highly doubt they would’ve given these to someone at their shop/market. It has put me off ordering anything of more substantial value (ie steak) because I dread to think how they would be sliced.

Unfortunately I won’t be a repeat customer.

16. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Fresh Meat Packs UK

Good morning Kelsey,

I’m sorry to hear this was your experience. We certainly don’t send out thin lamb chops as you described as standard, so I will be investigating if that is the case. I checked with our customer service and we couldn’t find any contact from you. Please kindly send any info you have to customercare@freshmeatpacks.co.uk and we will certainly put this right for you.

Thanks

Jake 😀

Vurdert til 5 av 5 stjerner

Brilliant

Well our 4 delivery of fresh meat. From Fresh meat packs. What can I say. Brilliant, Can't falter what so ever. What you see,is what you get,
Excellent choice,great price, packed and delivered great. They keep us stocked up. A BIG THANKS 😊

16. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service is brilliant

Customer service is brilliant.. Was a small delay with stock and I was kept informed and updated

Quality is perfect.. Prices are cheaper than shopping in supermarkets

Best thing is steak available how customer wants it.. Extra marblimg and fat as steak should be 👌👌

15. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

My first order has arrived this morning…

My first order has arrived this morning still nice and chilled, everything looks as good as I'd hoped/expected it to be. So I'm more than happy. I will be ordering again in the future, so I hope the standard & prices remain the same

15. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bought 8kg of steak paid lots of money…

Bought 8kg of steak paid lots of money and the package was just dumped on my door step ripped up, looked up as if it thrown there.
Not sure I’ll be ordering anything again.
Not happy.

13. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fresh Meat Packs UK

Svar fra Fresh Meat Packs UK

Hi Christopher

I’m very sorry to hear you’ve had this experience. Unfortunately it happens from time to time with all couriers (although ours is usually very good). Please could you send us an email with your order details to customercare@freshmeatpacks.co.uk

My team will certainly put this right for you.

Thanks
Jake

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