FreshElectricalSolutions Anmeldelser 

I bought the package via Costco and this company were nominated by Costco to install them. They have said that its against their policy to do a site survey beforehand for Costco customers but said that they'd see what they can do. They have also said that they depend simply on my photos. They have sent a plan with the solar panels on the side of the house that gets the least sun. In short they haven't sent anybody to do any site survey and I am not letting them go ahead and put the solar panels on the wrong side of the house. No way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Run from these people!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The surveyor was so informative. The whole teams' work ethics was professional and all knew what they had to do. Only issue was that the scaffolding was taken off late.

Very easy process from start to finish. From initial meeting to arranging installation dealing with Fresh solar was easy. Small hiccup as wrong mounts delivered but resolved within the hour and installation finished on time. the installers were all really nice helpful people.

Right from initial contact our entire 10-panel solar installation went very smoothly and astonishingly quickly. Bearing in mind that numerous companies had said "oh no your roofs aren't suitable", Fresh Solar were helpful and professional, and went beyond what we had thought possible. So far it seems to be working better than expected. We were impressed.

Very efficient turn up on time completed on time.Harry and Tom the installers professional and tidy workers.

Leo the salesman was amazing at explaining everything, and was responsive with texts sent (I did not try to call, I prefer to communicate by text. The fitter was excellent, he recommended 2 additional panels after the scaffolding was installed, these were also fitted the same day. We also opted for optimizers and 3 batteries.. the app is excellent and I'm considering expanding battery capacity once we've worked out how much we're earning from sell back. All in all a very good experience and would highly recommend.

Outstanding Service from Fresh Solar UK

We couldn’t be happier with the service we received from Fresh Solar UK. From start to finish, the experience has been nothing short of outstanding. Leo, our sales guy, was the most responsive, honest, and down-to-earth salesperson we've ever dealt with. His genuine care and passion for making the installation work for us, despite a few obstacles along the way, truly stood out. He went above and beyond to ensure everything was perfectly tailored to our needs.

The installation team, Matt and Dan, made the whole process look seamless. They took the time to listen to our requests, making sure everything was neat and tidy—going the extra mile to hide cables wherever possible. Their attention to detail and professionalism were top-notch, and they really considered every aspect to make the system not only functional but aesthetically pleasing.

Overall, we couldn't be happier with our experience. A huge thank you to the entire team at Fresh Solar UK!

Trouble free fitting - friendly and efficiently installed - friendly team - Efficient and quick their response - have been a great support in setting up our SEQ account - which has not been trouble free with our energy provider.
would not hesitate to use them again

Pleasure to have had this company to install my solar panels & battery. The Installers were very polite & friendly. Clean & tidy all done in a day. Once fitted i was told there is room for 2 more panels so I have ordered them to come. They are fitting 4 working days later.i would highly recommend this company.

From making an enquiry online to having a sales rep turn up within 2days to getting my solar fitted and working in just a week.
What can I say very pleased overall. Price wise was around what I was expecting.
Very good workmanship and seemed a very professional outfit.
My only down side was the scaffolding obviously outsourced looked a little bit scary and NO SCAFF TAG PRESENT. But the lads worked quickly
I would indeed highly recommend Fresh Electrical 💯

Very good overall service.
All panels fitted in one day very professional and both worked together as a team efficiently and did a very good installation.
paperwork sent to me very quickly and very helpful Admin staff who dealt with any questions that I asked in a timely manner.
I would recommend Fresh Electrical Solutions Solar Panels to anyone.

Great service. Polite, helpful, very good communication and all done quickly and without hassle.

The service was excellent - professional and highly organised. Great communication through the whole process, comprehensive documentation detailing the quote, system and guarantees, etc, installed to schedule, completed the install to a high standard the same day. Given a clear explanation of the system by the installer and all the documentation followed for the MCS certificate to allow to sell back to the grid, and EPVS validation. We have been getting excellent energy savings since installed. I highly recommend this company.

From ordering to installation was much faster than I imagined it would be.
The installers were very quick, clean and tidy. And the system was generating as they left, even though it was overcast.
My electricity bill is almost a quarter of what it was, though that may change come winter.
They were very helpful when setting up the feed in tariff too.

Great company very reliable definitely recommend it.

Excellent. Very simple. Installation very tidy and just a really good system. Getting all the documents after was also good.

Sales team in our area made an honest and effective 'pitch'. Agreed to meeting. John gave an informative explanation and all felt unpressured. Assessment led to a recommended 'set up' and at (to me) a fair price. Prompt installation by competent team who explained everything and did a great job (including clearing up and taking away all rubbish, etc).

Can't fault the installation team quick clean and professional attitude.
Bought through Costco and everything has gone well.
Really pleased with the panels output all certification done.
Would recommend Fresh Electrical Solutions.

I ordered a retrofit battery package from Costco (for an existing set of 10 solar panels). We also purchased two additional 2.9kw batteries. The service from Fresh Electrical was excellent and we were fully informed about delivery details and what to expect from the engineers. On the day, the engineers arrived on time and conducted their work efficiently, leaving no mess or disruption. They explained how the system works and set the app up so we can monitor the amount of energy stored / spent at any time. We expected this to be a stressful experience, but it was quite the opposite. Would highly recommend Fresh Electrical.

I ordered my panels and battery through Costco and from the first contact Fresh Electrical were super helpful, explaining the process and advising on what the best options were. The installation team were very respectful to my property and explained how the system worked and the App.