I ordered my baby’s milk for delivery to Thailand and was promised it would arrive by the 10th. It is now the 15th, and the tracking number I was given is invalid. My child is now without their usu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered on June 10th some sauna accessories. After more than a week, the order had not shipped. I received two automated emails saying my inquiry would be answered within 24 hours, but no one respon... Vis mer
My initial review said this....."Would be a ZERO if possible. Worst online experience EVER. Ordered cookies, which they proceeded to ship in a plastic bag, so obviously they arrived smashed, and... Vis mer
I ordered a yugong futon mattress from this company. I live in Canada. The cost was CAD$240.00 The item took a month to arrive and when it did it was the package was round and the size of a footbal... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Customize your box! Pick and choose from our wide range of products and customize your order with fruits, vegetables, seafood, dairy and more!
Kontaktopplysninger
35 Berkeley Street, W1J5BF, London, Storbritannia
- +44 7459 517 992
- contact@fresh-cart.co.uk
- fresh-cart.co.uk
1,6
Dårlig
46 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Arrived promptly and all veggies were…
Arrived promptly and all veggies were in superb condition!
Thanks so much!
13. mai 2020
Anmeldelse skrevet uten oppfordring
Absolutely Fresh! Highly recommend
Fresh fruits & vegetables and staff (Christian) very helpful and very efficient. I would highly recommend.
12. mai 2020
Anmeldelse skrevet uten oppfordring
Some fruits missing but balanced with…
Some fruits missing but balanced with some extra veg. Good stuff!
12. mai 2020
Anmeldelse skrevet uten oppfordring
Not the best quality.
Ordered and chose next day delivery. Got a veg box and some fruit. Was informed will receive a dispatch email prior to delivery. Delivery slot given between 9am and 9pm. Come 7pm, a shipping text / email came through and then the doorbell rang, the guy was on my doorstep when I received the text.
The box was small. I paid £55. They didn’t have the dragon fruit or the blood oranges so I was refunded £8 for those. Upon looking at the box, the quality and size of the fruit and veg was not worth the £40+ I paid. The raspberries and blackberries had white mould on them and the ones I salvaged tasted unpleasant so perhaps they too were gone off. The herbs received were not fresh and were wilted so had to throw them out. Apples were really small.
The positive things about this company is that you can chose a nominated delivery date and the customer service is good and accessible through various channels; telephone, email and live chat via the website.
Overall, weighing the pros and cons. I wouldn’t order from this company again as I would like more value for my money and better quality food.
UPDATE:
I have sent an email in action of the response from Fresh-Cart. In response to my review, I added one more star as I cannot fault their customer service. It is also apparent they value their customers.
8. mai 2020
Anmeldelse skrevet uten oppfordring
Svar fra Fresh Cart
Hello!
Thank you for leaving a review. It is important for us to know what we did good, what we did wrong and objective feedback such as yours is extremely valuable.
Unfortunately, as we deliver on a day to day basis, we are directly dependant on the supplier availability for certain products, thus the reason for which we were unable to accommodate the dragon fruit and the blood oranges.
With regards to the raspberries and blackberries, we are very sorry to hear that. All our products are being delivered to us by the suppliers in the morning, and we inspect each product before shipping it out to customers. Please contact us at contact@fresh-cart.co.uk with your order number and we will refund you for those. We will also start working with a third supplier starting with tomorrow, looking to improve the quality of the products we deliver.
We would also like to get the chance to make it up to you and show that we've improved. We would like to give you a 20% discount for a future order. Hopefully, the next experience will be better and we could convert you into a regular customer!
Best wishes,
Fresh Cart.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.