French Arabian Perfumes Anmeldelser 

89
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Absolutely disgusted with this company. I ordered an item off their tiktok shop and returned it the very day in the same condition as I received it (had not even opened the outer packaging box!) and t... Vis mer

Vurdert til 5 av 5 stjerner

I had a really good experience from beginning till the end. I contacted Lataffa on their instagram account and I was recommended by them to place my order with French Arabian Perfumes. The custo... Vis mer

Vurdert til 5 av 5 stjerner

I just made my first purchase after searching many suppliers and finally I found French Arabian website which I trusted on the quality of the products since I started to find the essence I wanted.... Vis mer

Vurdert til 5 av 5 stjerner

I’ve bought several fragrances and they are all exquisite, beautifully packaged and sensibly priced. I did have an issue with one I ordered being out of stock but customer services were quick to resp... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Parfymeri
  2. også i
  3. Leverandør av duft- og aromastoffer

Skrevet av virksomheten

French Arabian Perfumes offers a curated selection of luxurious perfumes, body sprays, home fragrances, and more for men and women. - Wide Brand Selection, Exclusive UAE-Made Fragrances: We offer both our prestigious brands (French Arabian Perfumes, Nylaa, Maryaj, Pearla Nera, La Beaute, Brandy) and authorized resale of popular brands (Lattafa, My Perfumes, Al-Rehab). - Wholesale & Retail: We cater to both wholesale and retail customers, offering competitive pricing and a diverse range of products. - Fast & Easy Delivery: Enjoy fast and convenient shipping throughout Europe from our UK stock. Explore our captivating scents, perfect for every occasion.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

89 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 27 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(89)

29 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wonderful service

Great service, the whole process from order to delivery was quick and easy. Love the perfume, Amara is a lovely scent at a great price. I would definitely order from French Arabian again and would highly recommend.

30. april 2025
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Svar fra French Arabian Perfumes

Thanks for your valuable feedback :)

Vurdert til 5 av 5 stjerner

Fantastic service!

Ordered a product from this wonderful company the other day and I was really impressed with the super fast delivery… took under 48 hours from ordering to being delivered fantastic. Product was well packaged and I absolutely love the product. Will definitely be using this company in future.

2. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra French Arabian Perfumes

Thanks for your valuable feedback :)

Vurdert til 1 av 5 stjerner

Lost a repeat customer due to terrible customer service.


Despite being a repeat customer and not having any issues with my past purchases, my most recent purchase the atomiser stopped working. Despite showing proof of the atomiser not working, they only offered a measley £5 discount to buy a whole new bottle. I first contacted them asking if they could direct me to wear I could get a replacement for the atomiser, they ignored me and then eventually answered asking when I purchased. I purchased on the 30th of January, I had used the perfume about 4-5times before the atomiser stopped working, so it's still a full bottle. I showed then video evidence of the atomiser not working. They claimed that as per TikTok return policy I can't get a return after 30days, but I didn't ask for a return or refund, just a replacement for the atomiser because the perfume is currently useless.
After checking my Consumer Rights, I learned that I would still be entitled to a refund or replacement as the item no considered satisfactory for intended use. Under the Consumer Rights Act 2015, I am entitled to a refund or replacement for a faulty product. A £5 discount on a repurchase does not resolve the issue, especially as it would cost me more than I originally paid. In fact, even with the £5 discount it still ends up costing most than what I originally paid because they've increased the price now, like they're trying to scam me into buying another one when the one I already bought is faulty.
What I don't understand is that, I've bought 4 perfumes from them, so clearly it's not like I don't like their products, I've left positive reviews before, so I understand why they can't do the honest good faith thing of at least offering to replace or offer a discount that covers most of the cost of a new perfume +pp.
I am quite disappointed by their response, I might understand if I was maybe a first time buyer, but no, I've been a repeat buyer and now they have absolutely lost a customer. I am business owner myself and I absolutely would never treat clients who have patronised my business especially multiple times like this. This is not an honest way to trade.

24. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra French Arabian Perfumes

Dear Customer,

Thank you for reaching out, and we truly appreciate your continued support as a valued customer.

As your order was placed through TikTok Shop, we kindly ask you to also get in touch with the TikTok support team for assistance. In addition, please feel free to email us directly at info@frencharabianperfume.com with your order details and the video you mentioned, so we can look into this further from our side as well.

We understand how disappointing this experience must be, and we're here to help resolve it as quickly as possible.

Regards,
French Arabian Perfume Ltd

Vurdert til 5 av 5 stjerner

A great product sold at a very…

A great product sold at a very reasonable price in comparison to other retailers. Pleased with the swift delivery. A great service. Thank you.

1. mars 2025
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Svar fra French Arabian Perfumes

Thanks for your valuable feedback.

Regards,
French Arabian Perfume

Vurdert til 5 av 5 stjerner

J'ai commandé de la France

J'ai commandé de la France.
Articles conformes à la description et envoi rapide. Site fiable, je recommande vivement...

11. februar 2025
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Svar fra French Arabian Perfumes

Thanks for your valuable feedback.

Regards,
French Arabian Perfume

Vurdert til 5 av 5 stjerner

Great!!

Very prompt free delivery, on something that cost £5!!! Packaging was pretty dire, but I'd say that's the couriers fault, perfume bottle fine though, would deffo buy again👌

4. februar 2025
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Svar fra French Arabian Perfumes

Thanks for your valuable feedback.

Regards,
French Arabian Perfume

Vurdert til 5 av 5 stjerner

Mashallah

Mashallah. perfumes smell is very nice.. thank you so much for very fast delivery 🥰

1. februar 2025
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Svar fra French Arabian Perfumes

Thanks for your valuable feedback.

Regards,
French Arabian Perfume

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