Freja Bone Broth Anmeldelser 

So helpful and responsive to my questions. Contact forms usually get overlooked but I’m happy to say on this occasion, it resulted in great customer service.

I ordered the chicken bone broth. It says you can have it as a drink.... I used 3 heaped table spoons and added boiling water... yuck, i had several sips and had to throw it away, disgusting.

I have been making these into soups for my lunch, they are very tasty.
Also, I'm not sure if it's my imagination or wishful thinking but I have noticed quite a bit of new hair growth along my hairline.

Did me a solid and didn't hesitate to replace my purchases. And it is nice on its own in a freja mug. Its gonna be my winter go to.

Great products, my children love the chocolate shake in their morning porridge, and my daughter loves her 'hot chocolate' treat. Thank you.
Also - great customer service when I had an issue with my subscription

The bone broths is amazing I cant cook without it now and love to drink in the morning.

Excellent service would highly recommend

What a fantastic company. I have been using there products for a few months now and I find that there beef bone broth helps my gut issues immensely. I have diverticulitis and attacks have been dramatic reduced . Thank you Freja .

Excellent customer service when I had an issue with an order.

Very disspointed. I bought the small sachets in Ocado. The chicken broth has a metallic taste in it, that I cant explain. Otherwise I can taste the chicken aswell and that should have been it to make it tasty.
I'll stick to Gallina blanca broth

Absolutely love this company!! I had a little issue with a product and the customer service went above and beyond and made the process effortless. I buy frequently from Freja and will happily recommend to anyone who will listen ⭐️ ⭐️⭐️⭐️⭐️

I’ve been using the Freja collagen/protein powder for over a year and loved it in my coffee. It didn’t affect the coffee in any adverse way and had a really positive impact on my skin and joints. They have recently changed the formula and I’m considering stopping taking it altogether because it is so bad. It doesn’t mix with my coffee and leaves horrible big lumps even with a frother. It’s also far too sweet. Please return to your original recipe!

Really great customer service, my address needed amending. I sent an email and it was done straight away. Very fast response and cheerful!

Freja have great tasting bone broth products that deliver good nutritional quality. I love the beef , which in my opinion is the best flavour, and often use it in my hot chocolate drinks !
Customer service is great too the only thing is, for the price, I wish a pack would last me the whole month . Other than that, I find the products really enjoyable😍

I have recently been in touch with Customer Services which was due to no fault of their own! I have been blown away with how much they value their customers and how hard they worked to make sure that I was happy! Bone broth is also amazing!!!

I love all of their products and their customer service is amazing!

Unfortunately I wasn't able to continue consuming the Broths due to an allergic. But the products are very good and tasty. Their customer service is very efficient and as soon as I found out about my allergic provided me with information and issued the refund in less than 24 hrs. I recommended to a friend and she is loving it.

I was so happy to have found a clean, simple, high protein, low sugar powder to add to hot drinks the unflavoured bone broth shake was perfect… very neutral plus it blended so beautifully. Recently re-ordered and found the product has been changed so now has significantly lower protein and loads of sugar. I have to keep my protein high and carbs low, and the new formulation does not fit with this so I will have to find an alternative product which I am honestly gutted about. Please bring back the old version, I know I’m not alone in this! So disappointed!

There's been a great deal of press and adverts about Freya's various bone-broth products, and I always like to try out anything that generally is highly regarded, as well as is supposed to have beneficial health properties as well.
I've see many opportunities to commit online to a purchase from this well-respected Norwegian company, but I'm not paying around £40 or so to try a selection of items, if I ultimately don't like them.
A limited range is, however, available in Tesco, so, when I was last in our local store, I bought two 500ml cartons of their Beef, and Chicken Broths respectively, which set me back around £10 with a Clubcard, I recall.
However, the packet suggested that, drinking it as a plain cup-a-soup, 500ml would make 3 cups, pushing it, or more generously 2 'Bachelors' soup-mugs I've had for years.
I proceeded to warm up a cup-full I'd poured from the Chicken Broth, and which I'd just opened, so it was well within its sell-by date, and perfectly fresh.
I sat back to enjoy what I was expecting to find was a delicious and tasty chicken clear soup, even if I did expect the colour of the liquid to look more like chicken - i.e. yellower in colour - than what was actually in the cup, and which had more of a 'beefy' shade (yes, I did check which one I'd opened!)
Talk about anti-climax and immense disappointment! I normally have no issues with taste, but, if I were to shut my eyes, I would honestly not know what I was drinking. It was virtually like hot water, with no specific taste whatsoever. If it did have a flavour when it set out from Norway, it felt like someone had spiked the carton by diluting it at least 10 times, so it tasted more like the water under the tap, when I've rinsed out a cup of packet soup - at least 4 in a pack, for at least half the price!
I think I would have better enjoyed a chicken bouillon cube for a fraction of the money, which could be found on an adjacent display-shelf in the store!
Hence my 1-star review and review title, I'm afraid!
REPLY from FREYAFOODS
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I have now had a response from Freya Foods, the main gist of which is:

"We understand your reaction - our Classic Bone Broths are quite subtle, made for gentle nourishment rather than a bold soup-style flavour. A pinch of sea salt or herbs can really help bring out the depth."

I have tried a second cup, where I have added a number of my own complementary flavouring and spices, as recommended.

Admittedly I can now detect 'some' flavour, but it is ONLY that of the various herbs and salt. However, I still tasted nothing to suggest that I was drinking Freja BONE BROTH Chicken.

If I copy what is written on the packed, it says:

'Nourish yourself with our award-winning Chicken Bone Broth, made with high quality ingredients for a natural and delicious broth that's brimming with flavour and nutrition'.

Now, if I take this literally, there should be NO need to add extra the sea salt or herbs, given that it's 'brimming with flavour and nutrition' already!

You can't write 'brimming', but then acknowledge that it still needs additional flavouring from two or so external source - and then charge some £5 for just over 2 cup-fulls!

I really think this is worth me running all this past the Trade Descriptions (Place of Production( (Making) Order 1988, for an opinion on the validity of what it says on the packaging, when contrasted and compared with what you said in your initial response below. I shall attend to this shortly

Just discovered Freja foods.
Chicken bone broth and the beef bone broth instant have been a godsend for work breaks.
Fill you up and are helping me to lose weight.
I am now being able to achieve 16 hr + fasting.
Bonus is feeling Great.