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PLANET VPN Anmeldelser 213

TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

It is utterly compromised. I urge everyone to stay away from this VPN. You're at risk of being hacked from the VPN servers you choose on the app. Especially the free version. I myself had almost all o... Vis mer

Vurdert til 5 av 5 stjerner

Прекрасный vpn, работает стабильно хорошо. Если возникает сбой, то после обращения в техподдержку, очень быстро присылается новая конфигурация и все работает. Пользуюсь 2 года. Не разочаровалась в в... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

"My experience was very poor. I tried the app, but the subscription was the same as the free version, and I did not expect the app to be so bad in the market. After I requested a refund, they told me... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Персональный ВПН от Планета ВПН подключила с января 2025г. За этот период были некоторые сбои в работе, по вполне понятным причинам. Но команда поддержки, при обращении, всегда быстро помогала их устр... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. VPN-tjeneste

Om PLANET VPN

Skrevet av virksomheten

Planet VPN — free, fast and private

About PLANET VPN

PLANET VPN is a trusted privacy and security service used by over 15 million people worldwide. We give you a fast, encrypted internet connection with zero logs, no traffic limits, and no registration required — just install the app, hit connect, and enjoy a freer, safer web. Six premium-grade locations are 100% free forever, while a Premium subscription unlocks our full network of 1260+ servers across 60+ countries.

Planet VPN — Free VPN for Android TV

Why people choose PLANET VPN

Truly free, no strings attached — no traffic, bandwidth, or time limits on free locations
Military-grade 256-bit encryption with OpenVPN, IKEv2 and our proprietary StarGuard protocols
Strict no-logs policy — your browsing history, timestamps and personal data are never recorded
Kill Switch instantly blocks traffic if the VPN drops, so your real IP never leaks
DNS & WebRTC leak protection built in by default
Split Tunneling and Double VPN for advanced users who want full control
⭐ Works on every major platform: Windows, macOS, Linux, Android, iOS, Android TV, Huawei, plus extensions for Chrome, Firefox, Edge and Opera
⭐ Up to 10 devices on one subscription, plus support for routers and OpenVPN clients
24/7 customer support via live chat and email

Global fast server network in 60+ countries

Privacy, freedom and savings — every day

Unblock streaming, gaming and social platforms, stay anonymous on public Wi-Fi, get around regional restrictions, and even save money on flights, hotels and Steam by changing your virtual location. Headquartered in Bucharest, Romania — outside major surveillance alliances — PLANET VPN keeps your activity yours and yours alone.

Kill Switch technology protecting your data

Download our mobile apps

Get PLANET VPN on your phone — free, no registration required.

Why do people choose Planet VPN?

Skrevet av virksomheten

⭐Free forever — no traffic, bandwidth, or time limits
⭐No logs, no registration — your data stays yours ⭐Easy to set up — install, connect, done ⭐Fast & secure — 256-bit encryption with StarGuard protocol ⭐Works everywhere — Windows, macOS, iOS, Android and more ⭐Go Premium for 1260+ servers, Double VPN & full speed

Your privacy is guaranteed

Zero logs. Zero tracking. Zero compromise.

Planet VPN never stores your browsing activity, connection logs, or IP address. What you do online is your business — not ours.

Kontaktopplysninger

Get 4 years of Planet VPN — save 80%

Our best-ever deal. Full premium access, all devices, all servers.

2,9

Middels

TrustScore 3 av 5

213 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I paid for premium version but it’s not…

I paid for premium version but it’s not working!!!!!! I will write bad reviews everywhere!!!

18. desember 2025
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Svar fra PLANET VPN

Hello,

We are very sorry that you have had difficulties using our service.

Could you please describe your problem in more detail by email: support@freevpnplanet.com

We have also emailed you.

Best regards, Planet VPN Team.

Vurdert til 1 av 5 stjerner

If my phone has only 4G going on

If my phone has only 4G going on, it will not connect.And before my seven day free trial was at try to cancel it because of that issue , and I can't get it to go through

23. desember 2025
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Svar fra PLANET VPN

Hello, Amanda!

You can cancel your trial directly in the Play Market.

Could you also describe in more detail which servers (all or specific ones) you were unable to connect to via your mobile operator?

We would like to look into your situation in more detail and help you with the connection.

Best regards, the Planet VPN team

Vurdert til 4 av 5 stjerner

Cool les VPN gratuits

Ça fait le taf pour un vpn gratuit

22. oktober 2025
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Svar fra PLANET VPN

Bonjour!

Merci pour votre avis, il est très précieux pour nous !

Cordialement, l'équipe Planet VPN

Vurdert til 1 av 5 stjerner

Day to days accessing becomes harder…

Day to days accessing becomes harder and harder after you made payment. Had tried many many countries exchanging still can not connected. I cancel it. Not useful app. It sucks.

20. desember 2025
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Svar fra PLANET VPN

Hello!

We are very sorry that you are dissatisfied with our service.
We would like to learn more about your connection issues.
We will email you to clarify the details.

Best regards, Planet VPN team!

Vurdert til 1 av 5 stjerner

App always doesn't work

App always doesn't work. Can't connect to any server. Have to log again and again every time.

1. desember 2025
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Svar fra PLANET VPN

Hello,

We are very sorry that you have had difficulties using our service.

Could you please describe your problem in more detail by email: support@freevpnplanet.com

We have also emailed you regarding refund.

Best regards, Your Planet VPN Team.

Vurdert til 5 av 5 stjerner

My thanks to Planet VPN support

I had a very negative experience with the paid version of Planet VPN and asked support to cancel my subscription. In response to my request, I was offered a different technical solution called Personal VPN. This time, everything worked flawlessly. In any case, I can count on this connection to the global network for a while. My thanks to Planet VPN support. To summarize: yes, overall, the internet situation is bad right now, and no VPN will save us if all international traffic is blocked, but any effective way to bypass blocking is all the more valuable. I recommend you at least try Personal VPN.

5. desember 2025
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Svar fra PLANET VPN

Hello Sergey!

We truly appreciate your feedback - thank you!

Best regards, Planet VPN team.

Vurdert til 1 av 5 stjerner

Your ip address is detected an a vpn

Your ip address is detected an a vpn
So some streaming websites detect that vpn is on,

2. desember 2025
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Svar fra PLANET VPN

Hello,

Your IP address is detected as a VPN, so some streaming websites may block access when a VPN is on. Unfortunately, many platforms have strict rules and advanced systems that identify VPN traffic.

Could you please describe your problem in more detail by email: support@freevpnplanet.com

Specifically:
-Which server or servers did you connect to and have difficulties with?
-Are you using the free or premium plan?

Best regards, Your Planet VPN Team.

Vurdert til 1 av 5 stjerner

I purchased the premium for a month to…

I purchased the premium for a month to use the united arab Emirates but it didnt work and told me to choose a different location , i want my money back

1. desember 2025
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Svar fra PLANET VPN

Hello,

We are very sorry that you have had difficulties using our service.

Could you please describe your problem in more detail by email: support@freevpnplanet.com

Specifically:
Which operating system are you using to connect?
Have you tried changing connection protocols?

We have also emailed you regarding refund.

Best regards, Your Planet VPN Team.

Vurdert til 1 av 5 stjerner

Unimpressed

I saw this recommended so I thought I'd give it a whirl. In fact that's all I've seen, a little green dot whirling round while a 'Connecting to VPN...' message appears. And it stays there, for as long as you let it. I left it for 30 mins one time.
As the spinner (new eggtimer) is spinning, one cannot click on anything else - e.g. to try a different location VPN. So all one can do is turn it off. And try again ....with the same result.

21. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra PLANET VPN

Hello Steve,

We are very sorry that you have had difficulties using our service.

Could you please describe your problem in more detail by email: support@freevpnplanet.com

Specifically:
-Which operating system are you using to connect?
-Where are you connecting from and which internet service provider do you use?
-Which server or servers did you connect to and have difficulties with?
-Are you using the free or premium plan?

Best regards, Your Planet VPN Team.

Vurdert til 1 av 5 stjerner

So etwas Erbärmliches dürfte es gar…

So etwas Erbärmliches dürfte es gar nicht geben.
Ständige Verbindungsabbrüche, wird von etlichen Hostern als "VPN" erkannt und blockiert. Verbindungsaufbau dauert ewig. Sehr viele Fakeverbindungen, bei denen nicht eine einzige Website aufgerufen werden kann.
Ganz mieser Schrott, nicht ´mal 1 Stern wert !
Mein Fazit: Finger weg von diesem Anbieter !!!

14. november 2025
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Svar fra PLANET VPN

Hallo Silvia,

Es tut uns sehr leid, dass Sie Schwierigkeiten bei der Nutzung unseres Dienstes hatten.

Könnten Sie uns Ihr Problem bitte genauer per E-Mail beschreiben: support@freevpnplanet.com

Und zwar:
-Mit welchem Betriebssystem verbinden Sie sich?
-Von welchem Standort aus verbinden Sie sich und welchen Internetanbieter haben Sie?
-Mit welchem Server oder welchen Servern haben Sie sich verbunden und Schwierigkeiten gehabt?
-Nutzen Sie den kostenlosen oder den Premium-Tarif?

Mit freundlichen Grüßen, Ihr Planet VPN-Team.

Vurdert til 5 av 5 stjerner

The employee

The employee, Fayssal Ouadoudi, was more than wonderful.

1. november 2025
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Svar fra PLANET VPN

Hello!

We truly appreciate your feedback - thank you!

Best regards, Planet VPN team.

Vurdert til 1 av 5 stjerner

开通了还是连接不到

开通了还是连接不到,没有用

1. november 2025
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Svar fra PLANET VPN

你好!

请直接通过 support@freevpnplanet.com
联系我们的支持团队,并提供更多有关您遇到的问题的详细信息:
请说明您使用的操作系统、使用的应用程序或扩展,以及您尝试连接的服务器。
这些信息将帮助我们更快地找到并解决问题。

此致,
Planet VPN 团队

Vurdert til 1 av 5 stjerner

J'ai payé le service premium

J'ai payé le service premium, et il m'est littéralement impossible de mettre en route le VPN. Il me demande de me reconnecter alors que j'ai saisis toutes les infos. Rien ne fonctionne !!!!!!!!

27. oktober 2025
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Svar fra PLANET VPN

Bonjour!

Veuillez contacter directement notre équipe d’assistance à l’adresse support@freevpnplanet.com, en fournissant plus de détails sur le problème que vous rencontrez:
Indiquez quel système d’exploitation vous utilisez, quelle application ou extension vous utilisez, et à quel serveur vous essayez de vous connecter.
Ces informations nous aideront à identifier et à résoudre le problème plus rapidement.

Cordialement,
L’équipe Planet VPN

Vurdert til 1 av 5 stjerner

Completely disrupted my WIFI service

Completely disrupted my WIFI service. Had to have the service rebooted.

1. oktober 2025
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Svar fra PLANET VPN

Hi!
Sorry to hear that your Wi-Fi got disrupted - that definitely shouldn’t happen. Could you please tell us which version of the app you were using and which server you connected to when this occurred?
You can also email us at support@freevpnplanet.com
so we can check this issue.

Best regards, Planet VPN Team

Vurdert til 5 av 5 stjerner

Очень хороший Впн для Ютуба самое то

Очень хороший Впн для Ютуба самое то. Ютуб летает и нет навязчивой рекламы при просмотре ютуба

30. august 2025
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Svar fra PLANET VPN

Здравствуйте!

Cпасибо - мы очень ценим ваш отзыв!

С уважением, команда Planet VPN.

Vurdert til 1 av 5 stjerner

not safe anymore

23. september 2025
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Svar fra PLANET VPN

Hello!

Could you please clarify what exactly made you think that?
If you experienced any issues while using our service, please describe them in more detail by contacting us at support@freevpnplanet.com

The safety of our users is our top priority, and we’d like to investigate this further.

Best regards, Planet VPN Team

Vurdert til 1 av 5 stjerner

Didn't work for me

I wanted a VPN to use in Greece to be able to watch UK television. Mainly BBC and ITV and also Prime Video. So I needed a UK IP address.
I didn't use the free version I bought month.
On trying it at home in UK on all the platforms I was asked to turn off the VPN to allow me to watch.
After going backwards and forwards with the emails to them and them asking me for videos and screenshots etc I decided to just leave it and cut my losses and buy elsewhere.
Which I have done and it works perfectly.
However, they did agree to refund me. Hopefully I will receive it.
So if you are in UK I suggest you maybe don't use Planet VPN. Go elsewhere.

22. september 2025
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Svar fra PLANET VPN

Hello,

Thank you for sharing your experience. We’re sorry to hear that the service didn’t meet your expectations for accessing certain streaming platforms. Our team is continuously working to improve compatibility across different services, and we appreciate your patience and feedback.

We’re glad that our support team was able to assist you with the refund.

Best regards,
Planet VPN Team

Vurdert til 1 av 5 stjerner

Nicht nutzbar in Rußland

Da ich jedes Jahr für mehrere Monate nach Rußland fahre und dort deutsches Fernsehen über den Laptop oder Handy sehen will, hatte ich 2024 ein Premium Abo für 4 Jahre abgeschlossen. Zudem sollte das Abo für 6 Zugänge nutzbar sein. D.h. meine russische Frau und ihre Tochter konnten VPN auch nutzen, was in 2024 auch funktioniert hat.
Nun mußten wir feststellen, dass das in 2025 gar nicht mehr geht. Man hatte mir zunächst einen Schlüssel zugeschickt, der aber nur für mich über Proxy VPN nutzbar war für einige Wochen. Nachteil war, dass die Geschwindigkeit extrem reduziert wurde. Man hatte mir mitgeteilt, man kenne das Problem und arbeite an einer Lösung.
Nach einigen Wochen war die Gültigkeit meines privaten Schlüssels ausgelaufen und ab da wurde ich mit Mails bombardiert, ich solle mir für zusätzliche 39 EUR pro Jahr einen zusätzlichen Schlüssel kaufen. Hätte bedeutet für 3 Personen "schlanke" 117 EUR pro Jahr! Häh, wie bitte? Wozu bezahle ich ein Premium Abo, wenn es nicht funktioniert? Anfragen meinerseits was das soll bzw. bis wann die versprochenen Lösung fertig ist wurden ignoriert. Statt dessen bekam ich wiederholt Mails mit der Aufforderung für 39 EURO einen zusätzlichen Schlüssel zu erwerben.
Übrigens habe ich dann Psiphone Pro VPN installiert. Das ist kostenlos, arbeitet schneller und greift automatisch auf einen deutschen Server zu.

16. august 2025
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Svar fra PLANET VPN

Hallo Matthias!

Vielen Dank für die detaillierte Beschreibung der Situation, wir helfen Ihnen gerne weiter.

Den persönlichen VPN-Schlüssel, den Sie kostenlos (als Entschädigung) erhalten haben oder separat erwerben können, können Sie auf beliebig vielen Geräten verwenden.
Das heißt, 1 Schlüssel gilt sowohl für Sie als auch für jedes Mitglied Ihrer Familie.

Wenn Sie weiterhin Schwierigkeiten haben, sich von Russland aus mit dem VPN zu verbinden, kontaktieren Sie uns bitte per E-Mail unter support@freevpnplanet.com (geben Sie im Betreff „Trustpilot“ an) und wir werden alles tun, um Ihr Problem zu lösen.

Oder wir gewähren Ihnen eine Entschädigung oder erstatten Ihnen Ihr Geld zurück (sofern möglich).

Mit freundlichen Grüßen, Ihr Planet VPN-Team.

Vurdert til 5 av 5 stjerner

Безкоштовний і швидкий

Я користуюся PlanetVPN вже деякий час і дуже задоволена сервісом🤌🏼 Як на мене, додаток простий у використанні, підключається до серверу швидко, і швидкість при цьому практично не падає👌 загалом рекомендую кожному🤌🏼

15. september 2025
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Svar fra PLANET VPN

Доброго дня!

Дякуємо - ми дуже цінуємо ваш відгук!

З повагою, команда Planet VPN.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv