FREESKY eBike Anmeldelser 413

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just purchased the Ranger Air M-540 and having ridden over 100km in the first few days, I can genuinely say it's great so far. It has a lots of power when both motors are operating and the range ha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I just bought an Alaska 520. The build quality was instantly obvious and it's a fabulous, sturdy and strong bike. Their representative, Horlan, was very pleasant and helpful with some questions I had... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I purchased the wildcat, this by far is the favorite of several fat tire e-bikes I’ve owned! The rear shocks is a nice feature and makes the ride comfortable no matter street or trail. Additionally... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I am absolutely thrilled with my experience! After some incredible help from the team, my bike is running perfectly, and I’ve been having a wonderful time riding it around town. There is nothing qui... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sykkelbutikk
  2. Engrossalg av sykler
  3. Butikk med sykkeltilbehør
  4. Utendørs sportsutstyr

Skrevet av virksomheten

FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

413 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I love my free sky warrior pro

I love my free sky warrior pro! She is super fast, I got the green one. We go on lots of rides together. Her dual motors are awesome and also with her dual shocks we go everywhere and anywhere!

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for sharing your experience! We love hearing how much you’re enjoying your Warrior Pro—especially in green, great choice! 💚 The dual motors and dual suspension really do make every ride more exciting and versatile.

It sounds like you and your bike are having some amazing adventures together. Keep exploring and enjoying every mile!

If you’d like to learn more about Freesky or ever need assistance, feel free to contact us anytime.

— Freesky Team

Vurdert til 5 av 5 stjerner

Great bike!

We bought the Freesky 4000W Dual Motor Electric Bike as a Christmas gift for our teenage son, and it brought him so much joy! The bike is sturdy, comfortable, and incredibly speedy. When we had a few questions and needed a replacement for a bent fender, their customer service was absolutely wonderful! Daisy from their team was fantastic! If you're in the market for an e-bike, I highly recommend this one!

8. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you so much for sharing this! We’re thrilled to hear the 4000W Dual Motor brought so much joy as a Christmas gift — that’s what it’s all about. It’s great to know you’re enjoying the speed, comfort, and build quality.

We’re also happy Daisy was able to assist you quickly with the fender replacement. Our team is always here to help whenever you need us.

If you’d like to learn more about Freesky or need any assistance in the future, please feel free to contact us anytime.

— Freesky Team

Vurdert til 1 av 5 stjerner

Very bad experience with FREE SKY…

Very bad experience with FREE SKY eBike. Quality was not good. Avoid this.

21. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

We’re very sorry to hear about your experience and truly regret that we didn’t meet your expectations. That’s certainly not the standard we aim to deliver.

We’d really appreciate the opportunity to understand what went wrong and see how we can make it right. Please reach out to our support team with more details about the issue, and we’ll do our best to assist you as quickly as possible.

Vurdert til 5 av 5 stjerner

Superior quality and appearance

Superior quality and appearance. Service was outstanding as well as timeframe of receiving the bikes. Highly recommended. Looking forward to fun and adventures.

1. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re impressed with the quality, appearance, and overall service experience—including the delivery timeframe.

Your recommendation truly means a lot to us. Wishing you many fun rides and great adventures ahead! If you ever need anything, we’re always here to help. 🚴‍♂️

Vurdert til 5 av 5 stjerner

Horlan worked very hard for me

Horlan worked very hard for me. I believe he does everything he can for his customers.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for sharing your experience! We’re so glad to hear that Horlan provided you with excellent support and went above and beyond to help. We truly value his dedication to our customers, and we’re grateful for your kind words. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! 🚴‍♂️

Vurdert til 5 av 5 stjerner

Just got my Ranger Air and it is…


Just got my Ranger Air and it is everything I hoped it would be. I was surprised at how smooth the shifting was and how good the suspension handles in rough conditions. Love the 2 wheel drive for steeper hills and the desert offroad conditions around Phoenix.

1. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for sharing this! We’re thrilled to hear your Ranger Air is living up to expectations.

Smooth shifting and suspension performance really make a difference, especially in rough terrain. And that 2-wheel drive is a game changer for steep hills and desert off-road conditions like you have around Phoenix 🌵—it’s great to know it’s performing the way it should out there.

Enjoy every ride, and if you ever need anything, we’re always here to help. Ride safe and have fun! 🚴‍♂️

Vurdert til 5 av 5 stjerner

Really like my Freesky electric fatbike

Really like my Freesky electric fatbike. Good suspension, the ride is smooth.
The speed and the stability is great.
Fun to ride.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for the awesome review! We’re so happy to hear that you’re enjoying the smooth ride, great suspension, and the fun factor of your Freesky electric fatbike. It’s great to know the speed and stability are working well for you. Keep having fun on your rides! 🚴‍♂️

Vurdert til 5 av 5 stjerner

Great value for the warrior

Great value for the money
Great value for the money! I bought the warrior Pro and went for my first ride. I was very impressed with the PAS and when needed a break the throttle was very responsive. All the accessories and the girl from Freesky are excellent.the best support, service is good,Very fast this bike...Good Warrior....

23. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for the fantastic review! We’re so happy to hear that you’re impressed with the Warrior Pro’s performance, especially the PAS and responsive throttle. It’s also great to know that you had a positive experience with both the bike and our team. We really appreciate your feedback and are thrilled to have you as a Freesky rider! Enjoy your fast and fun rides ahead! 🚴‍♂️💨

Vurdert til 5 av 5 stjerner

One of the main reasons I went with freesky

One of the main reasons I went with free sky was because I read about there customer service and many say it was great I have had the bike around a year and always received very quick responses always help out Jensen has always sent new parts when anything has gone wrong so will definitely recommend

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for sharing your experience! We’re so glad to hear that our customer service, especially Jensen's support, has lived up to your expectations. We strive to always be there for our riders, and it’s great to know you’ve received quick and helpful responses whenever needed. Thank you for recommending us—your trust means a lot! 🚴‍♂️

Vurdert til 5 av 5 stjerner

Great all around ebike

I have been riding ebikes for over 7 years and have struggled to find something that worked for all of my needs. We live very close to a local rail trail and all of the bikes I got that were great for regular road riding were illegal to use on the trail. And all of the trail bikes I tried weren't suitable for the road. This ebike is the perfect mix. Works great for road riding and works great on the rail trails. It's a very solid and stable bike as well. I couldn't be happier with my purchase and finally found a bike I will be keeping for years. Customer service was awesome as well.

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you so much for the amazing review! We’re thrilled to hear that you’ve found the perfect balance with your Freesky e-bike—one that works for both road riding and trail adventures. It’s great to know you’re happy with its stability and overall performance. We’re also glad to hear our customer service met your expectations. Enjoy many years of riding, and thanks again for choosing Freesky! 🚴‍♂️

Vurdert til 5 av 5 stjerner

I knew what I Wanted, With the aid of Mr Jensen I bought my…

With the aid of Mr Jensen I bought my Rocky Pro A-320 while the ship was still at sea. I Knew what I wanted, Mr Jensen called me by phone to explain and send me the online order form. Mr Jensen upgraded my shocks and replaced a fender under warranty. Very pleased with the support, videos, seat upgrade (fat-A model). I received my Rocky Oct 30, 2024, my Birthday was the next day(Halloween 🎃).
The frame welding is well Above average, twin shocks front and rear, Fat tires on trails, off road, even crossed a Salt Marsh like a kid again.
I'm now 74 and "🎵 I'M MOBILE, Beep - Beep! 🎶" Thank you FreeSky and Especially Mr Jensen Koo.
C. Tasch. Bx. NY.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for sharing your incredible experience, C. Tasch! We’re so happy to hear that Mr. Jensen was able to assist you in finding the perfect Rocky Pro A-320, and that the upgrades and support met your expectations. It’s fantastic that you’re enjoying your bike so much, from the smooth ride on trails to crossing the salt marsh like a kid again! 🎶

Your feedback truly made our day, and we’re honored to be a part of your adventures. Wishing you many more memorable rides ahead, and thank you for choosing Freesky! 🚴‍♂️🎉

Vurdert til 5 av 5 stjerner

The Alaska 520m is a well made e bike…

The Alaska 520m is a well made e bike that has quality parts. Iam very happy with freesky. Horlan has been an excellent tech support, responding promptly.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you so much for your kind words and recommendation! We’re really glad to hear that your issue was resolved successfully. Horlan will be happy to know his support made a difference. If you need any assistance in the future, we’re always here to help.

Vurdert til 5 av 5 stjerner

Just received my new Wildcat A340 Ultra…

Just received my new Wildcat A340 Ultra today. It looks great but it still winter so will stay in the basement for awhile but looking forward to my first ride. I had some issues with ordering my new bike I hit the wrong bike by mistake and FREESKY worked along with me to sort out my error and got the right one on order and delivered to my door writhing 10 days.

20. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for sharing your experience! We’re glad to hear that your Wildcat A340 Ultra looks great, and we totally understand the excitement for your first ride once the weather warms up. We’re also happy that we could assist you with the order mix-up and get the correct bike to you quickly. Enjoy the ride when it’s time, and thank you for choosing Freesky! 🚴‍♂️

Vurdert til 5 av 5 stjerner

I purchased my freesky wild cat pro in…

I purchased my freesky wild cat pro in December last
Year, what a Bike the build is first class the power is
Out of this world, the suspension brakes steering and
Lights are excellent, and the company is so easy to get in
Touch with, and the chap on the end of the phone named Clint is a real nice guy, the bike is so relaxing
To ride, one happy biker, MANY Thanks Ken Jones.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you so much for the wonderful review, Ken! We’re thrilled to hear that your Freesky Wild Cat Pro is exceeding your expectations in every way—from the build quality to the power, suspension, and more. It’s great to know Clint was able to assist you and make your experience even better. We’re so happy you're enjoying your bike and looking forward to many more relaxing rides. Thanks for choosing Freesky! 🚴‍♂️

Vurdert til 5 av 5 stjerner

I received both bikes on time and as…

I received both bikes on time and as instructed they were well packed and relitvivly easy to put together the first bike was a Worrier and the second ws a ranger. I had a couple of issues nothing major however the customer service was one of the best I have been involved with, all by email. Once sorted I have to say the speed is brilliant the stability is great and feels very sturdy overall excellent value for money

1. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for the great feedback! We’re so happy to hear that your Warrior and Ranger arrived on time and were easy to assemble. It’s wonderful to know that our customer service met your expectations, and we appreciate you sharing your experience. We’re thrilled that you’re enjoying the speed, stability, and overall value of your bikes. Thanks for choosing Freesky, and enjoy the ride! 🚴‍♂️

Vurdert til 5 av 5 stjerner

Really like the bike it’s fast

Really like the bike it’s fast. Had a small problem with the shipment however their customer service was great and fast to resolve.

24. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for your feedback! We’re glad to hear you’re enjoying the speed of your bike. We apologize for the shipment issue, but we’re happy our customer service was able to resolve it quickly for you. Enjoy every fast ride, and thanks for choosing Freesky! 🚴‍♂️

Vurdert til 5 av 5 stjerner

We purchased two e-bikes for Christmas

We purchased two e-bikes for Christmas. We had several questions before making our decision on what bike fit our needs best. We were able to get ahold of customer support by phone and were extremely pleased with the professional and knowledgeable support provided. We ordered two bikes and accessories. The bikes arrived in excellent condition. The packaging was great with zero damage and all the assembly hardware was complete. They even provided tools to assist the assembly process. Assembly is a two persons process but nothing complicated. We can hardly wait for spring to start our biking season. Thank you Freesky for a wonderful experience

24. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you so much for the ⭐⭐⭐⭐⭐ review! 🙌

We’re delighted to hear that your experience—from pre-purchase questions to delivery and assembly—was smooth and reassuring. It’s great to know our customer support team could help you choose the right bikes and that everything arrived in perfect condition with all tools and hardware included.

Two e-bikes for Christmas sounds like an amazing gift 🎄🚴‍♂️🚴‍♀️ We hope they bring you many joyful rides once spring arrives. Thank you for choosing Freesky and for sharing such thoughtful feedback!

Vurdert til 5 av 5 stjerner

Freesky hands down one of the best…

Freesky hands down one of the best companies I've ever interacted with. My Freesky Warrior Swift Horse came well packaged and was easy to put together. There online support has answered all of my questions with a swift manner. This is how business is done. Only put 11 miles on my fat tire ebike as a little test run and loved every minute.

23. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for the ⭐⭐⭐⭐⭐ review! 🙌

We’re truly honored by your kind words. It’s great to hear that your Freesky Warrior / Swift Horse arrived well packaged, was easy to assemble, and that our online support could answer your questions quickly. That’s exactly the experience we strive to deliver.

Sounds like that first 11-mile test ride was a success! 😄 We’re excited for all the miles ahead and appreciate you choosing Freesky. Enjoy every ride! 🚴‍♂️⚡

Vurdert til 4 av 5 stjerner

Relatively easy set up although there…

Relatively easy set up although there were not a lot of online instructions that I found relating specifically to the ranger m-540 e-bike maintenance settings. Had one nice day in Canada that was warm enough to test ride and the bike feels very solid with powerful performance. Looking forward to milder weather to get out and ride !

15. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for the ⭐⭐⭐⭐⭐review! 🙌

We’re glad to hear the setup was relatively easy and that your Ranger M-540 made a strong first impression with its solid build and powerful performance. It’s great you were able to squeeze in a test ride on that warm day in Canada! 🇨🇦

We also appreciate your feedback about the maintenance and settings instructions—this is helpful for us as we continue improving our support resources. Wishing you milder weather soon and many great rides ahead. Thanks for choosing Freesky! 🚴‍♂️⚡

Vurdert til 5 av 5 stjerner

The team at freesky are ON IT !!!

I have had two incredible interactions with the team at freesky. The first was a hand control module malfunction. I explained my problem to the support team sent a quick video of the problem and a new one was sent express. Lastly I tried to order a controller thinking it would boost the bikes performance and the team stopped me and let me know that the warrior I own and love already has the upgrade on it . saved me a 225 dollar wall hanger !! Keep up the excellent work guys !!

22. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FREESKY eBike

Svar fra FREESKY eBike

Thank you for the ⭐⭐⭐⭐⭐ review!!! 🙌🔥

We’re so glad to hear about your great experiences with the Freesky team. Quickly resolving the hand control module issue and saving you from an unnecessary controller purchase is exactly how we believe support should work — honest, fast, and customer-first.

It’s awesome to know you’re loving your Warrior, and we really appreciate your trust and enthusiasm. Thanks for riding with Freesky and for the kind words — we’ll keep pushing to stay “ON IT” 💪🚴‍♂️⚡

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv