freemius.com Anmeldelser 

34
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We've been selling our WordPress plugins and themes through Freemius for years now and it has been an excellent experience. The licensing system simply works. Activations, renewals, upgrades,... Vis mer

Vurdert til 5 av 5 stjerner

This platform is such a lifesaver for a solo developer like me. It has helped me monetize my first commercial WordPress plugin. Their features (licensing, cart recovery, and developer APIs) are a real... Vis mer

Vurdert til 1 av 5 stjerner

I requested a refund on April 10th 2026. I never received any reaction, much less a refund. Submitting a contact / customer support request is useless. They don't get back to you and you don't ev... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Warning, it is a scam company They ”offer” Remember, we have a 14 Day Satisfaction Guarantee, so if you are unhappy with Post SMTP Pro or have an issue that we are unable to resolve, we'll happily... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap
  2. Programvareforhandler

Skrevet av virksomheten

Freemius is a Merchant of Record platform for SaaS, apps, and digital products. It enables developers and software companies to sell globally without handling payments infrastructure, taxes, or compliance. Freemius manages subscriptions, billing, VAT/sales tax, invoicing, and fraud prevention - acting as the legal reseller of your software. Designed for indie developers, SaaS founders, and growing software businesses, Freemius offers fast onboarding, global coverage, and a complete monetization stack—so you can focus on building your product instead of managing operations.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

34 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 69 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(34)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best payment provider for SaaS & WP plugins

Freemius is the best Merchant of Record solution for my WordPress plugin business. It also handles tax compliance and invoices for the customers seamlessly. And it comes with many great built-in features, like, for example, a cart abandonment recovery mechanism. The support is wonderful too.

13. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great platform for selling WordPress & SaaS products 🚀

We've been selling our WordPress plugins and themes through Freemius for years now and it has been an excellent experience.

The licensing system simply works. Activations, renewals, upgrades, subscriptions, all of it runs reliably in the background and we never have to think about it.

The Merchant of Record part is a huge relief too. VAT, invoicing and tax compliance are handled for us, which as a German company selling worldwide saves us a lot of time every month.

We also really appreciate their support. Always friendly and quick to respond whenever we have open questions, and they clearly know the WordPress ecosystem.

Happy customers here, definitely recommended. 👏

13. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Freemius Makes Selling WordPress Products Much Easier

I often get questions from new WordPress developers who want to start selling their plugins or other digital products.

Whenever someone asks me for advice about handling payments, subscriptions, licensing, renewals, and all the other things that come with selling a WordPress product, I usually recommend Freemius.

For a new developer, there are already so many things to think about while building and improving the product. Freemius makes it much easier to get started because you don’t have to build your own payment, licensing and subscription management system from scratch.

You can focus more on your product, your users and growing your business while Freemius takes care of much of the selling infrastructure.

So if you are a new WordPress developer planning to sell plugins, themes or other digital products, I would definitely suggest considering Freemius.

Satinder Singh
Co-founder, Cool Plugins

14. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Makes selling WordPress plugins effortless!

Freemius is a fantastic platform that takes all the headache out of monetizing WordPress plugins and themes. Instead of dealing with the stress of global taxes, recurring subscriptions, and payment gateways, Freemius handles it all automatically as the Merchant of Record. The dashboard is clean, intuitive, and very easy to navigate, making the initial setup process incredibly straightforward. What I appreciate most is their customer support team—they are always fast, responsive, and genuinely helpful whenever you need them. It completely frees up my time so I can just focus on coding and improving my products instead of worrying about administrative tasks and billing infrastructure. Highly recommended for any developer looking for a simple, all-in-one solution to sell their software!

11. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great support and a flexible Merchant of Record

We’ve had a great experience with Freemius. They handle payments, subscriptions, and tax compliance, and their support team is always responsive and helpful.

Recently, we had an immediate cash-flow issue, and their team quickly worked with us on a payout solution. We really appreciated their flexibility and support.

Highly recommended for software businesses looking for a reliable Merchant of Record.

11. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Communication

I had submitted a support request through Freemius for my OceanWP product and received a reply on the next business day. No delays, completely helpful and responsive. MJ took care of my concerns immediately and provided me with the capability to handle other concerns directly.

Thank you MJ!

6. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent, effective support!

I received a response to my message within a VERY short time. The technician immediately understood my problem and provided clear instructions on how to resolve it. They also followed up to ensure that everything was well. I'm impressed!

7. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great support from Laurence!!

A huge shoutout to Laurence from the Freemius team! Really appreciate all the hard work you put in. Your dedication to resolving issues is always commendable, and above all, you’re someone we can truly depend on.

It’s great to have people like you by our side as software makers. Cheers! 🙌

7. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This platform is such a lifesaver for a…

This platform is such a lifesaver for a solo developer like me. It has helped me monetize my first commercial WordPress plugin. Their features (licensing, cart recovery, and developer APIs) are a real deal when it comes to scaling your product. It takes so much effort and automates everything for you so you can focus on improving your product rather than scratching your head with sales, invoices, and tax handling.

4. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Please wordpress plugin developer - stay away from freemius

Please wordpress plugin developer, stay away from freemius, its very complicated to integrate, test locally and also very complex for client s also to pay & get PRO. I as developer will not recommend to go with freemius to integrate subscription based payment in your wordpress plugin for business.

9. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Hi Vineet,

I'm sorry to hear you had a frustrating experience.

Our goal is to make the integration as straightforward as possible. For most developers, it takes just a few minutes and requires adding a small SDK snippet, with the rest working out of the box. The SDK has been refined over the past 12 years based on feedback from thousands of developers, and ease of integration has been a major focus throughout.

I also checked our support history and couldn't find any tickets from you. That makes me think you may have run into an issue we never had the chance to help with. If you reach out to our support team (support AT freemius DOT com), we'd be happy to look at your integration together and help you get unstuck. In many cases, these issues can be resolved in just a few minutes.

We'd genuinely appreciate the opportunity to turn your experience around.

Vurdert til 1 av 5 stjerner

I requested a refund on April 10th…

I requested a refund on April 10th 2026. I never received any reaction, much less a refund.

Submitting a contact / customer support request is useless. They don't get back to you and you don't even get a confirmation email of your request.

Don't trust this company.

10. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your experience, Naomi. We did respond to your ticket, but unfortunately, our reply could not be delivered to your email address.

Please contact support@freemius.com again and, if possible, use an alternative email address, including your purchase details, so our team can locate the request and continue assisting you. 💜

Vurdert til 1 av 5 stjerner

Warning

Warning, it is a scam company
They ”offer” Remember, we have a 14 Day Satisfaction Guarantee, so if you are unhappy with Post SMTP Pro or have an issue that we are unable to resolve, we'll happily consider offering a 100% refund of your money within 14 days of your original purchase.”
But they refuse to refund

8. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your experience, Olle. Freemius is a payments and licensing platform for software products. We would like to look into what happened in your specific case.

Please contact support@freemius.com so we can assist you and coordinate with the product's support team where necessary. 💜

Vurdert til 1 av 5 stjerner

How did you stole my card details

How did you stole my card details? Scammers, give me my money back, I didn't purchased anything from you, I don't even know who you are.

3. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your issue, Doru. Freemius is a payments and licensing platform for software products. You've likely used a product that uses Freemius as its payments solution.

Please contact support@freemius.com, and our team will gladly look into this and assist you. 💜

Vurdert til 1 av 5 stjerner

BIG PEE!

They won't refund the money.
30-Day Money-Back Guarantee
Try Photo Sphere Viewer risk-free. Not satisfied within 30 days? Full refund, no questions asked.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your issue. Freemius is a payments and licensing platform for software products, and it appears you used a product that uses Freemius as its payments solution.

Please contact support@freemius.com with the relevant purchase details, and our team will review your concern and assist in coordinating with the product’s support team where necessary. 💜

Vurdert til 1 av 5 stjerner

ThFreemius Nepal brake the regulations…

ThFreemius Nepal brake the regulations with Credits cards consent payemnt for rebewal, they prevent you from deleting your credit cards information and charge your next year billing forever in a lock in.
They arrogantly say no refund ,even from wrong doing renewal you can't cancel nor you can't retreive from their greedy claws from their platform VISA and Mastercard , must take action against that nepalese. firm.

21. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your experience, Stephane. What you described does not reflect how Freemius is intended to work, and we would like to review what happened in your specific case.

Freemius is a payments and licensing platform for software products. You've likely used a product that uses Freemius as its payments solution. Please contact support@freemius.com with the relevant purchase details, and our team will review your concern and assist in coordinating with the product’s support team where necessary. 💜

Vurdert til 1 av 5 stjerner

I purchased WordPress themes from this…

I purchased WordPress themes from this company on March 18, 2026, and attempted to activate them using the instructions provided. Unfortunately, I ran into issues and had to contact support.

Their response time was slow—I didn’t hear back for a couple of days. When they did respond, their questions were vague and didn’t help move things forward, which was frustrating given that I was working under a tight deadline. After asking for more specific guidance, I was then asked to provide my WordPress login credentials. I was not comfortable sharing sensitive information like this due to security concerns, which I believe is a reasonable stance.

At that point, I requested a refund. Instead of processing it, they continued emailing me, asking for more chances to resolve the issue, but responses remained delayed. Due to the lack of timely and effective support, I decided to look for an alternative solution.

I disputed the charge through PayPal, but the dispute was declined. As a result, I have been charged for a product that I do not need and that does not work as intended. I would advise others to be cautious to avoid a similar headache.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your issue, Manny. Freemius is a payments and licensing platform for software products, and it appears you used a WordPress theme that uses Freemius as its payments solution.

Our support team remains available at support@freemius.com should you still need assistance. Where necessary, we can assist in coordinating with the theme's support team. 💜

Vurdert til 5 av 5 stjerner

My account was suspended…

My account was temporarily suspended due to suspicious activity from what I believe was a deliberate attack on my business. Freemius team responded quickly, explained exactly what happened, and got everything resolved professionally. It's reassuring to know that Freemius takes security seriously and actually protects their merchants. Highly recommend for any software or SaaS business looking for a reliable monetization platform.

2. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dont use there wordpress plugins it’s…

Dont use there wordpress plugins it’s really trash. After removing still bad code sticks and get errors to activate license again.

6. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your experience, Cross. Freemius is a payments and licensing platform for software products. It appears that you used a WordPress plugin that uses Freemius as its payments solution.

Our support team remains available at support@freemius.com should you still need assistance. Where necessary, we can also coordinate with the relevant plugin's support team. 💜

Vurdert til 1 av 5 stjerner

Trash people

Trash people. They are resellers of non-functional software that they do not care about whit about. You will net get any support from them and you will not get a refund.

2. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til freemius.com

Svar fra freemius.com

Sorry to hear about your experience. Freemius is a payments and licensing platform for software products. It appears that you used a product that uses Freemius as its payments solution.

Our support team remains available at support@freemius.com should you still need assistance. Where necessary, we can also coordinate with the relevant product's support team. 💜

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv