Frank's The Flooring Store Anmeldelser 

Excellent service from Steve at Stockton

Great service from Steve at the Stockton branch. No pressure, informative and friendly. Thank you 😊

Really disappointed with our carpet installation today. We were happy with the service in store but we have had the fitter in and he has taken the paint off our wardrobes and skirting, despite us advising him it was newly decorated. That could be slightly forgiven if it wasn’t for the poor quality of the carpet fit itself. We can see the carpet move up and down. You can push the carpet down and see there’s a gap between the carpet and the underlay, it’s not tight enough across the room. They were in and out, clearly eager to rush through the job. I will be calling the store to request that this is rectified when they open tomorrow.

Excellent service as usual 👏 Beth was very helpful and professional, great advice and service with a smile 😃

Over the past 6 months we have replaced the flooring in our whole house. This is by far the best flooring shop in the Cleveland are, always treated in a friendly, professional manner. Great service and great prices.
Highly recommended.

Couldn't have asked for much more from the Stockton Branch, extremely professional from start to finish. Liam was very helpful and made the process very easy.

Steve from Franks in Stockton demonstrated exemplary customer service and really made us feel at ease with our purchase! Would definitely recommend him and Franks to anyone looking for competitive prices and quality customer service!

Fast. Accurate. Pleasant
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Jamie was very helpful with finding a carpet, even though we held him back past closing time.

Nathan was amazing, really helpful and knew his stuff! I love Stick LVT me!!

Great service every step of the way, very reasonable prices

Never Ever go here again problems from the minute I walked through the door at Bishop Auckland store to finally fitting second flooring no customer service at all bunch of idiots who DO NOT PUT THE CUSTOMER FIRST ALL NEED RETRAINING

Beth was friendly and extremely helpful, she needs a pay rise in my opinion.
Thus was at tge stockton store on portrack.

Helpful staff, reasonable price and a free rug.

Visited Stockton store today and had a great service delivered by Steve.

Great service from Steve, from entering the store to leaving. Steve was very helpful and friendly, found me exactly what I was looking for and gave good advise. Everything sorted quickly and efficiently 👍

Steve helped my grandma with choosing her carpets. Very helpful thank you!!

Served by Steve, very polite and helpful.
Helped me pick the right carpet very pleased with the service.

Went into Portrack store and was greeted by Liam …who was very friendly and helpful ..Ian answered any queries we had and finalised the delivery and fitting of the carpet …Everything was efficient and friendly ..Will certainly recommend the store

Fantastic service from Ian at Franks. Highly recommend. He was very helpful in assisting with the carpet we were looking for. We will certainly be back in the near future.

Many thanks Ian.