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FramesPlus Anmeldelser 

270
•
TrustScore 3 av 5

3,2

Rammeverksted
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fantastic frames and apertures, perfect for my needlework. Love the choice of colours and sizes. Will be ordering from you again. Excellent delivery driver, always cheerful, polite and friendly and re... Vis mer

Vurdert til 5 av 5 stjerner

I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Vis mer

Vurdert til 3 av 5 stjerner

Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Vis mer

Vurdert til 1 av 5 stjerner

No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying g... Vis mer

Informasjon om virksomheten

  1. Rammeverksted

Skrevet av virksomheten

Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price

Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

270 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 57 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(270)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellent frames good choice of sizes & colours.

Fantastic frames and apertures, perfect for my needlework. Love the choice of colours and sizes. Will be ordering from you again. Excellent delivery driver, always cheerful, polite and friendly and respectful to property and packages being delivered, thank you it’s much appreciated.

28. juli 2026
Vurdert til 1 av 5 stjerner

One of the frames arrived damaged

One of the frames arrived damaged. I sent photos and asked for help to resolve. This email and several subsequent follow ups were all completely ignored.

12. april 2026
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Svar fra FramesPlus

We’re very sorry your frame arrived damaged and that your emails were not answered. This is not the level of service we aim to provide. Please reply to our request for information with your order number and contact details so we can locate the order and arrange a replacement or full refund promptly.

Vurdert til 3 av 5 stjerner

Broken product

The order arrived damaged, I did try to reach out to FramesPlus via email to see if we could resolve the issue, but Gmail keeps getting automatic rejections from their server "The recipient server did not accept our requests to connect".

Edit: I have been contacted by FramesPlus who explained that their email system was being migrated and so was temporarily out of action. I have asked for a replacement product and will update this review in due course.

27. juni 2026
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Svar fra FramesPlus

Hi Mark,

I'm really sorry your order arrived damaged — that's not the experience we want for anyone, and we'll absolutely put it right.

I also want to apologise for the bounced emails. We were in the middle of moving our email system and our mail server was temporarily misconfigured, which is why your messages couldn't get through. That fault has now been fixed, so we're fully reachable again.

I've just emailed you directly (to your Gmail address) to arrange a replacement or refund — whichever you'd prefer. If you don't see it, please check your spam folder, or reach us at info@framesplus.co.uk and we'll get this sorted as a priority.

Thanks for your patience, and again, our apologies.

Kind regards,

Vurdert til 1 av 5 stjerner

I wish I had checked the reviews here…

I wish I had checked the reviews here first as I have received a similar experience. My 3 frames arrived last weekend, all ordered the same size but 1 has arrived shorter than the others and too noticeable for how I wanted to display them on my wall which is really frustrating. Even more frustrating has been no response whatsoever to the 3 emails I’ve sent this week so if I were you I would order your frames elsewhere.

19. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I Could Not Recommend

One of the three frames delivered was damaged and I contacted the company: I received no response. As a result, I could not recommend the company.

4. februar 2026
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Svar fra FramesPlus

Hi Stephen, I'm genuinely sorry - both that a frame arrived damaged and, just as importantly, that your message to us went unanswered. That's not the standard we hold ourselves to and I want to put it right. Please email me directly at info@framesplus.co.uk marked "FAO Manager - Trustpilot" and we'll arrange a replacement or refund straight away. Apologies again for letting you down. - The FramesPlus Team

Vurdert til 1 av 5 stjerner

Appalling service

Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I check the tracking they state that the order has been fulfilled, but it has most definitely not. BEWARE. DO NOT USE.

24. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FramesPlus

Hi Kate, I'm really sorry - both that your frames hadn't arrived and that you couldn't get a response from us by chat or email. That's genuinely not acceptable and I want to put it right. Please email us at info@framesplus.co.uk marked "FAO Manager - Trustpilot" and we'll track your order and arrange delivery or a full refund straight away. My sincere apologies for the experience. - The FramesPlus Team

Vurdert til 1 av 5 stjerner

Damaged frame

Damaged frame, no response to email

My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems like this is common. Definitely do not recommend

1. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til FramesPlus

Svar fra FramesPlus

Hi Christina, I'm really sorry - both that your frame arrived scratched and that you've had no reply from our chat or email. That's genuinely not good enough and I want to put it right. Please email us at info@framesplus.co.uk marked "FAO Manager - Trustpilot" and we'll arrange a replacement or refund straight away. My apologies again for the experience. - The FramesPlus Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv