Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The gamechanger elite is a great product. Insoles really absorbed impacts and relieve foot pains (flat feet). Our family uses them for futsal and football cleats. They are thick and heavy unfortunatel... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've been skateboarding for over twenty years. I've tried many different shoe companies over that time. The first pair of FP skate shoes I ever got were an immediate game changer. I have picked up sev... Vis mer

Vurdert til 5 av 5 stjerner

First off, the product is fantastic! This review is coming from an overweight old skateboarder getting back into it with his kids. I stand all day working and after wearing the kingfoam elite hi fo... Vis mer

Vurdert til 1 av 5 stjerner

I just received an email from FP insoles stating that it's been a little while since my order and "How are your FP Insoles working for you?" Well it's actually been 7 days since I ordered and I still... Vis mer

Selskapet har svart

3,8

Bra

TrustScore 4 av 5

79 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Have I just been ripped off?

I just received an email from FP insoles stating that it's been a little while since my order and "How are your FP Insoles working for you?" Well it's actually been 7 days since I ordered and I still haven't received shipping information. What I have received at this point is 7 emails from FP insoles trying to sell me more of their products. Starting to think I've been ripped off.

15. april 2026
Anmeldelse skrevet uten oppfordring
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His tracking code ( https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9434650105495023267559 ) was emailed to him within 24 hours of ordering by both ourselves and ShipStation.com. The order was shipped timely and is set to arrive in 2 days.

Vurdert til 1 av 5 stjerner

Shoes held up one week

Shoes held up one week, rubber got delaminated and material got a hole in it without any provokation och fysical contact. Cheap China shoes.

Trying to get a refund but got talked in to getting a value code. Havent got enything at all.

So far this smells like a scam.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

WARNING: Unfair practices, order modified without consent and tracking disappeared (#281883)

FINAL UPDATE: The order has finally been delivered. It contained only 1 pair of insoles, confirming that the merchant modified my original order for 2 pairs without my consent. Regarding their reply: I ordered directly from your website, so trying to shift responsibility to "another company" is just a poor excuse. Since the partial product arrived and the refund for the missing item was issued, I have already closed the dispute with my bank. Accusing a customer of "attempting to steal" for using legitimate banking protection after being ignored is disgraceful. My 1-star rating stands for the unauthorized order change and the personal insults. Matter closed.!!
​(Note: The merchant continues to report this review to Trustpilot in an attempt to have it deleted, but I will provide all necessary evidence to prove every word is true.)
UPDATE 12/04: I have officially opened a payment dispute through my bank to resolve this matter. The tracking link provided by the merchant here on Trustpilot is factually invalid: it shows activity starting on March 18th, which is impossible since my purchase was made on March 27th. Furthermore, my order still results as "non-existent" on their official website and no valid delivery date has been provided. I am now leaving the resolution of this case to the banking authorities.

UPDATE 11/04: Instead of apologizing or resolving the issue, the company responded publicly without providing any concrete explanations. I confirm my dissatisfaction for the following reasons:
Lack of proof: They claim the package has been in transit since 30/03, but an order placed on 27/03 should reasonably have arrived by now. To date, no verifiable proof of shipment has been provided.
Website inconsistency: On their official website, the order still appears as non-existent and the tracking number yields no results. If everything were in order, this information should be visible.
Delayed response: They only contacted me privately shortly after this review was published, after ignoring my emails for several days.
Issue handling: Instead of clarifying why the order was modified without my consent, they responded with a defensive and unhelpful tone.
I have documented everything (website errors, timelines, and communications) and will proceed through my bank to protect my purchase. I will update this review if the issue is resolved.

I strongly advise caution when buying from this company. I placed an order for 2 pairs of insoles on March 27th (Order #281883). After a few days, a partial refund was issued without my consent and without any explanation, effectively modifying the original order.
As of April 10th, I have not received the product. The tracking number provided appears to be invalid and is no longer visible on their website.
I also sent a formal request for clarification through their website but did not receive any response for several days.
Due to the lack of communication and transparency, I am proceeding with a chargeback through Revolut.

10. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Fpinsoles

First of all, he ordered from Europe from a different company. We are fpinsoles.com. you can see he is in Europe and the parcel was sent from Spain. We are in California! We reached out to the spanish distributor and obtained the details. The order was placed Friday the 27/03/2026 and sent out the next business day, Monday 30-03/2026. Tracking code: https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=CP469199278ES . The tracking showed in transit at the time he left a 1 star review and claimed the tracking code was fake along with rude and threatening emails to the customer service team. He then filed a chargeback essentially attempting to steal the product. Now he has received the product,proving their tracking was not fake. However we bear the blunt of his behavior and chargeback fees. He is a bad person trying to damage our company that he didnt even order from and the distributor he did order from in fact did ship his order immediately.

Vurdert til 1 av 5 stjerner

This review is about customer service

MORE LIES: This company is amazing, if you buy anything from them, do it at your own risk. The original purchase amount of $105 has NEVER been refunded, period. Not sure if they paid the tariff, as I never paid that or received the goods. I have started the complaint process with the Florida Attorney General and the FTC. Payment was made to their California address, not Canada. Not sure why they continue to lie? All over $105, could have been resolved months ago, just refund the original purchase price, PERIOD. STOP making false claims!!

FIVE MONTHS! Still no refund, they have made every excuse not to refund my $105 for a product I NEVER received. At this point, they are BLACKMAILING me to take this review down, and then they will possibly issue a refund. BUYER BEWARE.

Update part two: My last update. I have the email to prove the level of communication. Not sure how for two months they responded, asked for details, asked to pay the tariff, asked to take this review down, know my order number, know that I asked for a code to be applied, etc. But now I didn't purchase from them?

Update: The response from this company is simply amazingly awful and shows their lack of customer service!

I ordered the product from fpfootwear.com. There was zero mention of additional shipping or tariffs at the time of shipping! The only notice I received was from UPS directly. So of course I was not going to pay a 40% tariff and refused the shipment. Now they are telling me that if I delete this review, they will refund. Now lying about where I purchased from? Hard to believe there are businesses that treat customers in this manner!

This review is about customer service, not the product.

My experience has been extremely disappointing from start to finish. Shortly after placing my order, I realized I had forgotten to apply a Black Friday discount code. I contacted customer service immediately—well before the order shipped—but they refused to apply the code or offer any accommodation.

The far bigger issue is that I was never informed—on the website or during checkout—that a substantial import tariff would be added to my order. This is critical information and should be clearly disclosed prior to purchase. I only learned about the tariff when UPS attempted delivery.

Because of this undisclosed fee, I refused the shipment and never took possession of the items. Despite that, the company is now refusing to cooperate with UPS to accept the return and is withholding my refund unless I first pay the tariff on merchandise I never received.

This situation could be resolved easily, but the company’s unwillingness to communicate transparently or work toward a fair solution has been unacceptable. I strongly urge the company to review this case and address these customer service practices.

17. januar 2026
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Luke placed the order on a Canada website while living in USA and then refused his package and expects fpinsoles.com, which he did not order from, to pay his tarrifs. Our Canadian distributor is a different company but we still agreed to pay HIS tarrif if he removed his negative and unwarranted review. He decided not to. Even his bank sided with the Canada company and refused his chargeback after investigating and finding that they shipped his order and he refused the accept it.

Vurdert til 5 av 5 stjerner

The kind of company you want to support!

First off, the product is fantastic! This review is coming from an overweight old skateboarder getting back into it with his kids. I stand all day working and after wearing the kingfoam elite hi for a week now my feet aren’t too fatigued to skate with my kids anymore.

This company has a wonderful support staff for customer service!! They embody that for skaters by skaters small company interpersonal relationship when speaking with them!! I had an issue when I first got my insoles and they quickly helped me resolve my issue. I will be buying more of their products for all my shoes from now on!!! Thanks FP!!

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Amazing product, crappy website.

I've bought from them a few years ago around 2021 2022 the website kept crashing on me but eventually I got my order placed. I was very pleased with the product and how fast it was shipped. I used them in my boots as I was on deployment to the south China Sea 2020-2021 and on deployment in 2023 In the Mediterranean. these saved me from knee and back pain workong 12 hour days 7 days a week for 9 months at a time. Only issue I have is trying to use their website. It crashes after adding one product to cart and trying to navigate to the next product i wan to purchase. The only fix ive found requires me to clear my cashe then add to cart.

28. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Zero Customer Service

I wouldn’t know if the insoles are any good because I still haven’t received them. I received a USPS tracking number from FP Insoles and 5 full business days later the status still says that USPS is still waiting to receive the items from FP Insoles. Yesterday I emailed FPI and received a useless automated response with the same tracking number, no explanation, and no additional information. Note that there are no phone numbers found anywhere on their website. I sent another email yesterday afternoon, and still no response as of this afternoon.

6. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

King foam elites with the fluid x is…

King foam elites with the fluid x is the best insole hands down! High impact resistant and i was able to skate longer with out my feet getting tired! Also notirced less knee pain and ankle pain as well! Deffintly will be getting more!!!! 🙌🙌🙌🙌

16. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My favourite insoles

My favourite insoles. At first was doubtful that they could be better than more cushioned memory foam but the material makes all the difference - outperforms insoles that are much thicker.

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Do “The Quiz” and get PERFECT Insoles!!!

I first tried the Gamechanger Elite insoles, with arch support, and felt like I immediately won the insole lottery. Better cushioning, better support, and I’m putting these things through some heavy duty days.

I’m 6’4”/260 lbs. I’m a farmer, and whether I’m wearing runners, muck boots or lace up leathers with steel toes…I often put anywhere from 10 to 20 hours a day into my footwear.

I wanted to get more of these beauties, but found I still had some intermittent arch pain…and decided that instead of just picking what I thought I needed, I would do “The Quiz”.

In the end, the site I formed me that I actually should NOT be wearing big arch support, that it may be contributing to my Plantar Fasciitis, as opposed to eliminating it…and with a BOGO sale on, I decided to try 2 pairs of Kingfoam Elite 10mm High heel support.

By the end of the first day, I found out that I’ve been adding to my pain for 25 years, and using the WRONG products!!!!

The Kingfoam Elite 10mm High CHANGED MY QUALITY OF LIFE FOR THE BETTER!!!

I love them SO much that I gifted the 2nd pair to my Big Brother (6’5”/325), and HE LOVES THEM TOO!!!

I’ve been waiting for a sale, to order 2, or even 4 more pairs, so I can leave them in my favourite footwear, and switch between them, without having to remove and reinstall. I figure it will also make them last longer.

THANK YOU FP!!! You have improved my comfort, my foot health, and my happiness. I am unbelievably grateful 🙏🏼

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've been skateboarding for over twenty…

I've been skateboarding for over twenty years. I've tried many different shoe companies over that time. The first pair of FP skate shoes I ever got were an immediate game changer. I have picked up several FP insoles and use them in my work shoes and skate shoes. My ankles would often hurt after long skate sessions but after switching to FP insoles I noticed my recovery time was much easier.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product (gamechanger elite)

The gamechanger elite is a great product. Insoles really absorbed impacts and relieve foot pains (flat feet). Our family uses them for futsal and football cleats. They are thick and heavy unfortunately so will definitely affect the boots fitment. Here's wishing for a thinner product in the future.

30. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Fpinsoles

Thanks for your feedback but please note there already exists a 3mm thin gamechanger for cleats.

Vurdert til 5 av 5 stjerner

Best insoles for bmx riding

Best insoles for bmx riding, I had an issue with an older model I bought at a store that had old inventory and they sent me the updated one immediately! Helps absorb impacts with jumping off roofs. And if Aaron Homoki rides them. You know they are good

19. august 2025
Anmeldelse skrevet uten oppfordring

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