Customer service is terrible, when you call you get the automated system that sends you back to their website I, they basically don’t employ humans, maybe just a couple, their automated system placed... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We are a Collision Repair facility. We had a very unique optioned 2016 Ford F150 with the King Ranch package. The interior featured a rare JAVA color. Since the head air bags, seat bags deplo... Vis mer
ForfPartsGiant quickly delivered parts to enable me to refurbish my 22-year-old Ford Econoline work van and have it back in service with minimal downtime. The mounting hole pattern on the bumper... Vis mer
Selskapet har svart
Had a problem with car alarm randomly going off. Research pointed towards a faulty hood latch. I didn't want an aftermarket replacement. Your oem latch was an exact fit, price was good, and problem s... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FordPartsGiant has been selling Original Equipment Manufacturer Ford parts for over 20 years. We firmly believe in providing you with OEM Ford parts at the lowest possible prices. We have a highly skilled customer service team that takes extra effort to answer your calls and emails with the expertise you deserve.
Skrevet av virksomheten

Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
the order process was fast
the order process was fast, the order status was updated in a proficient manner. This is not the first time I've placed parts orders with Ford Parts Giant. Sometimes I feel much more comforted knowing I'm getting Genuine Ford parts instead of after market parts.
Delivered quickly and was the right part.
Great prices
Great prices, fast shipping, and fairly easy to find the right parts. Need to offer free shipping though.
Great selection and prices
Had the part I needed and couldn't find anywhere else. Price was great and they kept me informed every step of the way, right up to delivery. Will definitely consider buying from here again.
Genuine Ford parts with quick shipping…
Genuine Ford parts with quick shipping and reasonable prices. Excellent diagrams to ensure your getting the right parts.
Ordered a weather seal
I ordered a weather seal. The riveting holes were completely off the same part numbers
Edit
I did not ask for a return nor did I want one. I was able to modify the part correctly

Svar fra FordPartsGiant.com
Got part fast and in good shape
Got part fast and in good shape.
Will do business with them again.
$400 Wasted - Garbage Parts, Garbage Service
I ordered 4 chrome weatherstrip belts for the door windows of my 2015 Navigator. I inspected them briefly when they arrived, but they were wrapped in plastic cling wrap to protect the chrome and I did not want to remove that yet. I was unable to install them for a couple weeks while I painted the vehicle. When I went to install the two for the driver's side I discovered that the chrome strips were bent and delaminated from the rubber backing and were useless. I requested a replacement but was denied because it was more than 5 days after shipping. Nearly $400 wasted because FordPartsGiant sent me garbage parts and has a craptastic return policy. Will never use them again.

Svar fra FordPartsGiant.com
Will not honor return for sending incorrect part
I used the web sites part search for a replacement fuel cap. Searched by VIN# and by Year,Make, Model, Trim and Engine. Both filters came up with the same part so I ordered it. Received it after several days and it did not fit. Apparently the 2022 F350 7.3 has two different fuel caps based on production date.
Ford Parts Giant refused my return as it was not a returnable part, even though they sent me the wrong part for my truck.
Hello from FordPartsGiant.com,
Thank you for contacting us.
In order to process your RMA request for order CF26742126, please review the information below.
We are sorry to inform you that your request has been denied due to the following reason(s):
The part(s) is non-returnable items due to it being, but not limited to:
- Fuel components.
Information pertaining to the Return Policy can be found at https:
Information: If you have any other questions or concerns, please feel free to contact us.
Best Regards,
Customer Service
FordPartsGiant.com
UPDATE 05/6/26
Not word from them. BS reply from Ford Parts Giant. They had no intention to follow up with me.

Svar fra FordPartsGiant.com
Quick/Easy Fast
Factory parts
Factory parts, great prices and fast shipping!
Ordered Shocks and struts
Ordered Shocks and struts. Got an email that Fedex is charging an extra $114 dollars for hazardous materials to ship. I have ordered literally over 50 shocks, and NEVER had them considered hazardous. Called them, and they stood their ground. I paid to get these, but it's my last order ever from here. They shipped one other shock separately, guess what? Yes, not hazardous. Someone is making pocket money.
Just got another email today asking for another 114 dollars for shipping due to shocks being odd sized. Lol, tracking all of this. Will be interesting to see what that's about. Almost 300 dollars to ship 4 shocks is highway robbery!

Svar fra FordPartsGiant.com
Part missing from order in their sealed…
Part missing from order in their sealed package. Took them 3 weeks to investigate and now they're saying tough, we sent it. I opened the box myself and sorted through the parts, it was not in the box that was originally sealed from their location. Yeah, last time doing business with these dishonest charlatans.
If I could give half a star
If I could give half a star, it would still be too much. Order a part that literally says it is a kit, only to receive one item. Ask the automated assistant, and it says yeah, you didn't get all of the items. Contact CS and get told that I only ordered the one piece. Ok, fine, I want to return it because there is no way I am paying more for it when I can get the full part elsewhere cheaper. CS says sure, pay for shipping and & the restock fee. DESPITE this being their false advertising and crap service.
April 22, 2026 - ONLY after leaving a bad review here and filing a dispute on Paypal did they offer to waive the restock fee. However it seems they are still charging something as they only offered a partial refund. This is how they do business. I don't know how you expected I would remove or improve this review when this is how you operate over a truly inexpensive item.

Svar fra FordPartsGiant.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







