FordPartsGiant.com Anmeldelser 

1 668
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Customer service is terrible, when you call you get the automated system that sends you back to their website I, they basically don’t employ humans, maybe just a couple, their automated system placed... Vis mer

Vurdert til 5 av 5 stjerner

We are a Collision Repair facility. We had a very unique optioned 2016 Ford F150 with the King Ranch package. The interior featured a rare JAVA color. Since the head air bags, seat bags deplo... Vis mer

Vurdert til 5 av 5 stjerner

ForfPartsGiant quickly delivered parts to enable me to refurbish my 22-year-old Ford Econoline work van and have it back in service with minimal downtime. The mounting hole pattern on the bumper... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had a problem with car alarm randomly going off. Research pointed towards a faulty hood latch. I didn't want an aftermarket replacement. Your oem latch was an exact fit, price was good, and problem s... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bildeler

Skrevet av virksomheten

FordPartsGiant has been selling Original Equipment Manufacturer Ford parts for over 20 years. We firmly believe in providing you with OEM Ford parts at the lowest possible prices. We have a highly skilled customer service team that takes extra effort to answer your calls and emails with the expertise you deserve.

Skrevet av virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 87 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(1 668)

571 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

the order process was fast

the order process was fast, the order status was updated in a proficient manner. This is not the first time I've placed parts orders with Ford Parts Giant. Sometimes I feel much more comforted knowing I'm getting Genuine Ford parts instead of after market parts.

9. mars 2026
Vurdert til 5 av 5 stjerner

Great prices

Great prices, fast shipping, and fairly easy to find the right parts. Need to offer free shipping though.

25. mars 2026
Vurdert til 5 av 5 stjerner

Great selection and prices

Had the part I needed and couldn't find anywhere else. Price was great and they kept me informed every step of the way, right up to delivery. Will definitely consider buying from here again.

2. april 2026
Vurdert til 1 av 5 stjerner

Ordered a weather seal

I ordered a weather seal. The riveting holes were completely off the same part numbers

Edit
I did not ask for a return nor did I want one. I was able to modify the part correctly

15. april 2026
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Svar fra FordPartsGiant.com

Thank you for your feedback. We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time.
We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause. Your feedback is essential for improving our services.

Vurdert til 1 av 5 stjerner

$400 Wasted - Garbage Parts, Garbage Service

I ordered 4 chrome weatherstrip belts for the door windows of my 2015 Navigator. I inspected them briefly when they arrived, but they were wrapped in plastic cling wrap to protect the chrome and I did not want to remove that yet. I was unable to install them for a couple weeks while I painted the vehicle. When I went to install the two for the driver's side I discovered that the chrome strips were bent and delaminated from the rubber backing and were useless. I requested a replacement but was denied because it was more than 5 days after shipping. Nearly $400 wasted because FordPartsGiant sent me garbage parts and has a craptastic return policy. Will never use them again.

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FordPartsGiant.com

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers. Your feedback is essential for improving our services.

Vurdert til 1 av 5 stjerner

Will not honor return for sending incorrect part

I used the web sites part search for a replacement fuel cap. Searched by VIN# and by Year,Make, Model, Trim and Engine. Both filters came up with the same part so I ordered it. Received it after several days and it did not fit. Apparently the 2022 F350 7.3 has two different fuel caps based on production date.
Ford Parts Giant refused my return as it was not a returnable part, even though they sent me the wrong part for my truck.

Hello from FordPartsGiant.com,

Thank you for contacting us.

In order to process your RMA request for order CF26742126, please review the information below.

We are sorry to inform you that your request has been denied due to the following reason(s):

The part(s) is non-returnable items due to it being, but not limited to:

- Fuel components.

Information pertaining to the Return Policy can be found at https:

Information: If you have any other questions or concerns, please feel free to contact us.

Best Regards,
Customer Service
FordPartsGiant.com

UPDATE 05/6/26
Not word from them. BS reply from Ford Parts Giant. They had no intention to follow up with me.

21. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FordPartsGiant.com

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Vurdert til 5 av 5 stjerner

easy check out

10. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FordPartsGiant.com

Hi George,

Thank you for your feedback. We’re always working to make the buying process simple and efficient, glad you found our site easy to navigate!

Vurdert til 1 av 5 stjerner

Ordered Shocks and struts

Ordered Shocks and struts. Got an email that Fedex is charging an extra $114 dollars for hazardous materials to ship. I have ordered literally over 50 shocks, and NEVER had them considered hazardous. Called them, and they stood their ground. I paid to get these, but it's my last order ever from here. They shipped one other shock separately, guess what? Yes, not hazardous. Someone is making pocket money.
Just got another email today asking for another 114 dollars for shipping due to shocks being odd sized. Lol, tracking all of this. Will be interesting to see what that's about. Almost 300 dollars to ship 4 shocks is highway robbery!

10. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FordPartsGiant.com

Thank you for your feedback.

We understand your concern regarding the additional shipping charge. Shocks and struts contain compressed gas, which may be classified as hazardous materials under carrier regulations, they are specific handling requirements and surcharges that are outside of our control. We follow these regulations to ensure safe transportation.
We appreciate your understanding and are always here to help if you have further questions.

For more information, please visit https://www.fordpartsgiant.com/service/ford-sales_policy.html

Vurdert til 1 av 5 stjerner

Part missing from order in their sealed…

Part missing from order in their sealed package. Took them 3 weeks to investigate and now they're saying tough, we sent it. I opened the box myself and sorted through the parts, it was not in the box that was originally sealed from their location. Yeah, last time doing business with these dishonest charlatans.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If I could give half a star

If I could give half a star, it would still be too much. Order a part that literally says it is a kit, only to receive one item. Ask the automated assistant, and it says yeah, you didn't get all of the items. Contact CS and get told that I only ordered the one piece. Ok, fine, I want to return it because there is no way I am paying more for it when I can get the full part elsewhere cheaper. CS says sure, pay for shipping and & the restock fee. DESPITE this being their false advertising and crap service.

April 22, 2026 - ONLY after leaving a bad review here and filing a dispute on Paypal did they offer to waive the restock fee. However it seems they are still charging something as they only offered a partial refund. This is how they do business. I don't know how you expected I would remove or improve this review when this is how you operate over a truly inexpensive item.

15. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FordPartsGiant.com

Thank you for your feedback.

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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