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Fond Travels Anmeldelser 258

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TrustScore 4.5 av 5

4,6

Flybillettbyrå
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What made my travel plans a wonderful experience can be put into one word....Austyn (My Travel Consultant.) He was extremly patientm courteous, & I could tell he was dedicated to finding the best deal... Vis mer

Vurdert til 5 av 5 stjerner

The gentleman assisting me was Edgar. He was the most patient, well speaking agent I’ve ever encountered for South west or any airline!! He went above and beyond to help me find best rates and times t... Vis mer

Vurdert til 5 av 5 stjerner

Nowadays is rare and hard to have excellent customer service. Jesse is wonderful! He answered all my questions with utmost knowledge, patience and professionalism. He speaks slowly and clearly easy to... Vis mer

Vurdert til 5 av 5 stjerner

Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happ... Vis mer

Informasjon om virksomheten

  1. Flybillettbyrå

Skrevet av virksomheten

Founded in 2017, Fond Travels is your one-store solution for unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. Join us on a journey of unforgettable experiences and let Fond Travels be your trusted travel agency in crafting remarkable vacations, memorable flights, and more.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

258 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 2 av 5 stjerner

Call this company daily. If something goes wrong, it's your fault and it is nothing they can do.

Call this company daily.

5. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Fond Travels

Hello Terry,

Thank you for your feedback. We're sorry to hear about your frustration and appreciate the opportunity to clarify the situation.

In May 2024, you contacted us to add additional baggage to your reservation. Although the service was processed on our end, the airline unfortunately did not complete the baggage addition. As soon as this was identified, we promptly issued a full refund for the baggage fee and, as a goodwill gesture for the inconvenience, also provided a complimentary voucher for future use.

The voucher was issued via email with a validity period until August 20, 2024, which was clearly mentioned in the voucher details. Our team has recently received your request in March 2026, which is unfortunately well beyond the validity period.

We understand how situations like this can be frustrating. However, we did make every effort at the time to resolve the issue promptly by refunding the charge and providing a goodwill credit.

That said, we would still like to assist you if possible. Please feel free to contact our support team directly so we can review your case once more.

Kind regards,
Customer Support Team

Vurdert til 1 av 5 stjerner

I had a very poor experience with FondTravels

I had a very poor experience with FondTravels. Their customer service was slow and unhelpful, and getting clear information was almost impossible. Once the payment was made, support dropped significantly.

Changes and questions were handled poorly, and I felt like my concerns were ignored. The overall process lacked transparency, and the experience caused more stress than help.

I would not recommend FondTravels to anyone who values timely support and professional service. There are far better and more reliable travel agencies available.

6. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amos M

Amos M. Was very helpful in helping us get our daughter on another flight when you flight got canceled. Mara was traveling alone. Mara has Asperger’s and anxiety disorder. She has flown a lot in the last 2 years. We ( her parents) are usually with her, but this time she wanted to try going by herself to a friends wedding in Penn. Mara was on the last leg of her trip on Nov 10 from Dulles to Portland Maine when the flight was cancelled. Her anxiety kicked in and I asked her to find someone who worked behind the counter so I could talk to them and ask them to help her, but she said there was no one there. Panicking, I call the United number and was lucky to get Amos who saved the day!!! He very calmly got her on another flight at a different airport (Ronald Reagan) we had to pay extra, but he took over an hour on the phone with me to make sure she was safe and on her way home. I really appreciated Amos helping us out!!

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amos is the best

Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happens, not happy about the delay not at least he got me back home on the same day!

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great help

Quick response and solve my problem in a great manner.

31. oktober 2025
Anmeldelse skrevet uten oppfordring

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