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Focused Umbrella Anmeldelser 

141
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Focussed Umbrella are an excellent choice should you require payment through an umbrella company. The staff are extremely knowledgeable and professional in their manner and approach. Wh... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a probl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lønnsutbetaling

Om Focused Umbrella

Skrevet av virksomheten

Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024 and Best Umbrella Company (1000-3000 clients) at The Contracting Awards 2026. Our brand is well known in the contracting sector representing both quality of service and compliance.

Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.

We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.

Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.

We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

141 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(141)

41 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great Experience

Focused have been a great umbrella company to use. Very responsive when I have questions via email and have a platform which is very easy to use. Would highly recommend.

25. juni 2025
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Svar fra Focused Umbrella

Hi Hannah,

Thank you for your review of Focused Umbrella.

We're delighted to hear you've had a smooth experience with our platform and support team. It's great to know we're hitting the mark — your recommendation is truly appreciated!

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner
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Svar fra Focused Umbrella

Hi Garima,

Thank you for your review of Focused Umbrella.

We're so pleased to hear that — your recommendation means a lot to us!

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

I have found to be very professional

I have found to be very professional, quick to respond to any questions asked and very informative.

I would highly recommend Focused!

23. juni 2025
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Svar fra Focused Umbrella

Hi Joanna,

Thank you for your review of Focused Umbrella.

Thank you so much for your recommendation! We're really glad to hear you found our team professional, responsive, and informative — it means a lot. We appreciate your support!

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

An easy and simple umbrella company…

An easy and simple umbrella company with cheap margin fee.

11. juni 2025
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Svar fra Focused Umbrella

Hi Shah,

Thank you for your review of Focused Umbrella.

We aim to make everything as simple and jargon free as possible so to hear you're happy with our service is great.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 4 av 5 stjerner

Payment time is consistent and someone…

Payment time is consistent and someone keeps checking on you if you’re happy with the service

4. juni 2025
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Svar fra Focused Umbrella

Hi Martin,

Thank you for your review of Focused Umbrella.

It's fantastic to hear you could rely on us with our payments being consistent—this reliability is really important to us because we understand how vital it is for our employees to plan their finances confidently and without worry.

We're also pleased you've noticed the regular check-ins; we genuinely care about making sure you're satisfied and supported.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Brilliant umbrella service

It was a simple registration process, payments were made efficiently and without hassle, the payslip is very clear and the team are very supportive, professional and knowledgable.

4. juni 2025
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Svar fra Focused Umbrella

Hi Salma,

Thank you for leaving your review of Focused Umbrella.

We’re really pleased to hear you found signing up simple and that payments were smooth and hassle-free.

At Focused Umbrella, making sure everything runs compliantly and clearly is a big priority for us, so your feedback means a lot.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Excellent feedback

Very efficient workers.
Timely receipt of payment.
No issue encountered from HMRC since I joined Focused.

2. juni 2025
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Svar fra Focused Umbrella

Hi Florence,

Thank you for leaving your review of Focused Umbrella.

At Focused Umbrella, compliance is at the heart of everything we do. As an FCSA-accredited company, we adhere to the highest industry standards, ensuring full transparency and reliability in our operations. Our commitment to compliance means you can trust that your tax and National Insurance contributions are handled correctly, providing you with peace of mind.

We are proud to have been recognised as the Best Umbrella Company at The Contracting Awards 2024, a testament to our dedication to excellence in compliance and service.

Thank you for choosing Focused Umbrella. We look forward to continuing to support you with our compliant and reliable services.

Vurdert til 5 av 5 stjerner

Professional

Professional, polite, practical.
And
Simply nice people to do business with

30. mai 2025
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Svar fra Focused Umbrella

Hi Shawn,

Thank you for leaving your review of Focused Umbrella.

We're happy to hear you had a positive experience with us — it's always our goal to be helpful, approachable, and easy to work with.

Looking forward to working with you again!

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Reliable service and support

Very reliable service with efficient and friendly staff offering excellent and prompt support when needed.

25. april 2025
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Svar fra Focused Umbrella

Hi Dr Charles,

Thank you for leaving your review of Focused Umbrella.

We're glad to have been able to deliver on our service promise to you over the last 5 years.

We wish you all the best for the future and look forward to speaking to you again soon.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Very friendly staff and always willing…

Very friendly staff and always willing to help . Quick to respond to any concerns . Always on time payments

10. april 2025
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Svar fra Focused Umbrella

Hi Sachin,

Thank you for your review of Focused Umbrella.

We're pleased to read your review as it is exactly the service we try to deliver for everyone.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 4 av 5 stjerner

Professional

Thus far I have focused very approachable friendly and professional

28. mars 2025
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Svar fra Focused Umbrella

Thank you for leaving your review of Focused Umbrella.

We aim to deliver a 5-star service to each and every contractor and we value all feedback both positive and constructive.

If possible, please can you reach out on any improvements we can implement to improve your experience with Focused Umbrella by emailing contractor.support@focusedgroup.co.uk.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner
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Svar fra Focused Umbrella

Hi Michelle,

Thank you for your review of Focused Umbrella.

We're happy you found our services great and we try to keep our communications clear and to the point.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service with fast turnaround of information required for a mortgage, very impressed.

18. mars 2025
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Svar fra Focused Umbrella

Hi,

Thank you for your review of Focused Umbrella.

We know how busy and stressful these events in life can be so we're glad we were able to impress you with our turnaround times.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Prompt feedback on all questions

Prompt feedback on all questions, and responses were good and appropriate. Website good and easy to use

12. mars 2025
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Svar fra Focused Umbrella

Hi,

Thank you for your review of Focused Umbrella.

We're glad to hear you are happy with our communications. Excellent feedback on the website too.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Very professional organisation

Very professional organisation. Easy to work with. Salary payments made as expected

18. mars 2025
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Svar fra Focused Umbrella

Hi David,

Thank you for your review of Focused Umbrella, it's really appreciated.

Thank you for the comments. We pride ourselves on delivering prompt, accurate and reliable payment to all our employees and try to make everything as easy and straightforward as possible.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

the Focus group support was seamless…

the Focus group support was seamless and just worked perfectly in the background.

17. mars 2025
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Svar fra Focused Umbrella

Hi Lee,

Thank you for your review of Focused Umbrella.

We're pleased to hear you felt supported and in safe hands with Focused.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 4 av 5 stjerner

One issue in a 5 month period of using…

One issue in a 5 month period of using Focus which was very quickly resolved.
Always paid on time.
Always full communication & Support

11. mars 2025
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Svar fra Focused Umbrella

Hi Kevin,

Thank you for taking the time to leave a review.

We really appreciate you highlighting our quick resolution of that issue. Knowing we were able to address it promptly and maintain your trust is our top priority.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Matt has been ever so helpful since…

Matt has been ever so helpful since I’ve started using them. Can’t say thanks enough.

10. mars 2025
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Svar fra Focused Umbrella

Hi Garry,

Thank you for your review.

We know how important it is to have good support, and it means a lot to hear you're happy with Matt's assistance.

We appreciate you letting us know, and we'll make sure Matt sees your message.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Recently signed up and the customer…

Recently signed up and the customer service and support has been spot on. I don’t officially start my contract role until another few weeks but so far I’m impressed and have also recommended colleagues because of the efficient, smooth process so far during my onboarding

12. mars 2025
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Svar fra Focused Umbrella

Hi Lisa,

Thank you for taking the time to review your experience with Focused.

We understand that starting a new contract can be a busy time, and we aim to make the onboarding process as efficient and smooth as possible, and it's great to know we've achieved that.

Thank you so much for recommending us to your colleagues!

Please don't hesitate to reach out if you need anything before your contract starts.

Thank you for choosing Focused.

- The Focused Team

Vurdert til 5 av 5 stjerner

Good communication

I received accurate information about their services and l was given the opportunity to ask questions.

Communication from the team as a whole was fantastic.

20. februar 2025
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Svar fra Focused Umbrella

Hi,

Thank you for taking the time to share your review of Focused and for highlighting our team's communication and service knowledge. We appreciate your feedback!

Thank you for choosing Focused Umbrella.

- The Focused Team

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