Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
2,5
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
purchased a fluidmaster cistern ball valve.
ABSOLUTE RUBBISH .. SEEMS LIKE LOWEST QUALITY Chinese import! arm hinging to close valve is such appallingly bad tolerance it works 50% time only.
so wobbly it does not stop water flow.
APPALLING RUBBISH QUALITY.
Do not buy Fluidmaster, they are not fit for purpose!
Fitted a Fluidmaster Bottom-Entry Brass Shank Fill Valve 1/2" to my cistern about 6 months ago and it was never right because it would take at least 5 to 6 minutes to fill.
Now I know my system works on low pressure but the tank in the loft is more than 2 meters, there was no flow restrictor fitted, no debris and the service valve fully open.
As I cannot return it now to Screwfix because it’s outside the time frame I decided to telephone Fluidmaster for support. I explained my problem and asked why this was happening and customer service told me it’s because this particular fill valve needs more than 0.2 bar of pressure to work?
Well it seems they do not know the correct specifications of their own product or have purposely told me some porky pies because according to research it actually only requires 0.1 bar!
I feel I was sold a product that was not fit for purpose and I am now out of pocket of around £16. I felt that customer service could have at least offered me a partial or full refund as a gesture of good will but I was completely wrong, not happy at all!
Great customer service. I bought a syphon from Amazon. A small plastic lock was missing. One quick call and next day delivery on the part - no quibble, just great customer service from UK. Recommended.
Brought parts from Wickes. One part failed tried to get it replaced under warranty though Wickes. No help said it wasnt down to them even though i brought it there. Called fluid master who couldnt have been more help full. FOC part arrived by courier next day. Buy direct !!
The Delchem Filling Valve although cheap and easy to fit, it does not cut off quickly and drips for a long time
Not very good design water wise - not recommended
This company makes the best toilet flushers I have ever seen in my life. And talk about service after sales, they are perfect. I had one that broke and I contacted them and they sent me a new one for free within 2 days. This would be the only product I would ever buy again.
I bought a syphon that turned out to be faulty. I called the "technical support" number, but this just goes to an automated message saying to email their helpline instead. I emailed and have had to reply in a month, despite following up. Very scummy company.
I have a problem with a fluidmaster product.
I have both emailed technical and left them phone messages and they have not got back to me in over a week.
Very poor service.
Think twice before buying fluidmaster product.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
