FLORE INC Anmeldelser 

329
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Craig is Extremely Helpful. He explained and answered any questions I had. Very knowledgeable! Fast to respond, formulate and ship!

Vurdert til 5 av 5 stjerner

Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... Vis mer

Vurdert til 5 av 5 stjerner

Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. I’ve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... Vis mer

Informasjon om virksomheten

  1. Kosttilskuddsbutikk
  2. også i
  3. Bioteknologifirma

Skrevet av virksomheten

Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

329 anmeldelser

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4,5

Alle anmeldelser

(329)

15 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Sherin very good

Sherin is very knowledgeable and engaged in helping me improve my scores. Went from 50 to 75. Now going for 80.

15. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A+ Personal Connection

Wow, super impressed with the level of genuine and personal connection made during the consultation call around my probiotic formulation. They took the time to understand my health at a deeper level, answer and explain my questions, and make adjustments to my formula based on new information acquired.

5. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Floré has done more for me than my GI

After contracting Norovirus which led to an undiagnosed C. Diff infection that lasted over a year I thought my life was going to be miserable until I died. Floré’s testing showed a likely C. Diff issue shortly after my Norovirus infection but my GI discarded those results as an “unreliable consumer product.” It took a year to convince them I needed to be tested before they finally did and when it came back positive they finally treated me to get me on the path to recovery. When you don’t feel well it’s important to be heard and feel like someone cares. I have only felt this way with Floré. My GI doctor wants to collect my copay and move on to the next person. If it weren’t for Floré my GI would have convinced me that I was incurable and would have inevitably ended up getting surgery. Shirin has been so great at emailing me and speaking with the compassion that my GI sorely lacks. I’m on the road to recovery and it truly is the result of Floré. I am sincerely grateful for this company and Shirin’s guidance.

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Polite, Patient and Knowledgeable

Sharin was such a lovely person as well as knowledgeable and friendly. I asked all the questions I had and she was very knowledgeable and polite with her responses. You could tell that she really cares about what she does and respects the client. Thank you so much.

23. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I never received my call!

I never received my call!
There were no txts no missed calls.

10. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Yesterday the Scientific Liaison tried to call the number listed on the report review call booking and it went straight to voicemail. She texted and emailed with her phone number in order to receive a call back. There are options to have the call via other means. Please respond to those voicemails, texts, and emails if there is a preferred number that doesn't go straight to voicemail.
- Sun Genomics Customer Experience Team

Vurdert til 5 av 5 stjerner

I really liked talking to your specialist

I really liked talking to your scientific specialist, she is very knowledgeable, she took the time to listen to me and she helped a lot with the information she gave me, now I am more sure of how to improve, safer and well-directed steps, thank you Ms. Liaison for your patience and dedication to helping people like me who need to improve their health!

4. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shirin is a great help explaining my…

Shirin is a great help explaining my sons report and answering all my questions and we are very happy liaising with her for my sons gut health.

Cheers Pat

5. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review, Pat! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping your son achieve ultimate gut health.
- Floré Customer Experience Team

Vurdert til 5 av 5 stjerner

Caller did her homework before our…

Caller did her homework before our conversation and answered all of my questions knowledgeable and concise. I loved the personal touch the Floré program gives me. Better than most physicians.

15. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review, Alan! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Vurdert til 1 av 5 stjerner

Awful service for “custom” probiotics

I first received my “custom” probiotics and the packaging’s lettering was all off and I had to request a new lid to my first shipment based on the packaging issues. Bad signs of things to come…

I requested to update my “custom” formula to include a strain my doctor requested. I was told I would have to pay to update the formula because I didn’t tell them within 6 weeks, which would’ve been free.

I haven’t had the ability to connect with them to reach them in the first 6 weeks and they won’t make an exception unless I either pay $79 or re-test my gut with them (laborious process) which is useless when I’m just trying to add a different strain per my provider who referred me to them.

After I complained that I don’t want to pay to reformulate or go through a weeks long retesting process, I got the response of:

“In order to keep the integrity of our custom formulation process and due to how quickly the microbiome changes, we do have to always recommend retesting this far out. We have a formulation team that specializes in choosing the strains based on the data and goals, so it's not a simple as requesting the strains and us adding them in.”

Apparently it’s easy to add in the strains if you pay $79 though to not re-test (insert eye roll).

Impossible to contact and slow to respond, only have a website and I had to follow up for responses. Eventually they said just “no”. Told my doctor to stop referring them and to switch to their competitors.

Bad customer service.

4. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

We're so sorry that you had a negative experience, Christopher. We take our customers' experiences very seriously and have discussed this with the customer service team and higher management. We’ve taken the feedback about the container lid back to the manufacturing team to ensure that off-center laser engraving does not happen in the future.

We create custom probiotics based on the gut microbiome analysis and offer a free reformulation due to efficacy within the first 6 weeks of starting the custom formulation. A free retest is included in the subscription so that the formulation can be adjusted based on how the gut microbiome changes over time and after the custom probiotic supplementation. This would have been preferable due to how many months had passed since the original formulation had been created.

We also have a new Clinical Program found at www.floreclinical.com which would have been a better fit for you and your provider since that has a separate part of the portal which the provider can use to input strain requests and other suggestions to the formulations team.

We hope that you’ll reconsider and take us up on the free retest.
- Floré Customer Experience Team

Vurdert til 5 av 5 stjerner

Shirin in amazing!

Shirin is so passionate about this work and incredibly knowledgable. She is very present on every call and really listens. I've learned a lot from her!

6. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review, Brad! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Vurdert til 5 av 5 stjerner

Shirin is a great asset to your team at Flore

Shirin, is always so helpful with ways for me to improve my microbiome. I have some ongoing health issues that make eating certain foods difficult but she still has great ideas to work around these issues as best I can. I have reached out to Shirin a couple of times in the last 6 months she was always great about responding quickly and always helpful. It is a great service to provide this consultation.

24. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Vurdert til 5 av 5 stjerner

Knowledgeable and friendly…

Knowledgeable and friendly representative

18. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review, David! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Vurdert til 5 av 5 stjerner

Very patient and helpful!

16. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review, Mark! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team

Vurdert til 5 av 5 stjerner

Very professional as well as pleasant

The conversation with the counselor was very pleasant and clarified all my uncertanties regarding my report. Positevely impressed.

2. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FLORE INC

Thank you so much for the 5 star review, Mercedes! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

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