Negotiated a cheaper delivery price because I only wanted one item. Came when they said it would. Pleasant and helpful staff.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very helpful and informative on the product I required, Dispatched and received within a couple of days
We have been using Floorbase/Marldon for a number of years now and there are several reasons why we love them so much! 1. Brilliant products, at reasonable prices for the quality. 2. Helpful, f... Vis mer
Selskapet har svart
I used Havwoods “click & collect” service. My order was ready to collect in 50 minutes & when I arrived to collect it, I was dealt with very efficiently & professionally. What made me even more impr... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
FloorBase is the brands division of Marldon - leading supplier of wood floor accessories. Supplying products to the flooring industry for almost 50 years, Marldon prides itself on providing the premium products paired with an unmatched service. Get all your first-class flooring supplies from our own Marldon range and our partner leading brands: - Subfloor Preparation - Wood Floor Installation - Sanding & Finishing - Cleaning & Maintenance
Kontaktopplysninger
172 Brierley Road, Walton Summit Centre, Preston, PR5 8AH , PR5 8AH, Preston, Storbritannia
- 01772 696600
- info@marldon.co.uk
- floorbase.co.uk
4,8
Enestående
846 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good choice of products
Good choice of products, okay prices and quick delivery once again
20. august 2023
Good customer service
15. august 2023
Quick delivery and excellent product
30. juli 2023
Excellent product choice and a friendly team.
Great products, good advice and a very friendly team.
3. august 2023
Marldron Liquid Wax Care White Transparent.
I ordered Marldron Liquid Wax Care White Transparent MXC705 in 1litre tins. The product was easy to use, instructions for use are on the Havwoods site and are easy to follow. I am very happy with the finish it gave to the floor and it has improved water repellence. I thought that the delivery charge of £14.34 was excessive which is why I have not given 5 stars.
31. juli 2023
Excellent product!
Easy to order, great updates on delivery and most importantly and excellent product that works well
25. juli 2023
Easy to deal with
2. juli 2023
A nice phone call.
A nice phone call.
The next day I received a call, fearing the worst. The lady explained that “did I know I’d bought six tubs, and paid for six.” She explained the offer exists of buy five and get one free. This wasn’t explained on the website. She apologised for the mistake and gave me the refund.
How is that for customer service?
11. juli 2023
Great Experience
Easy to order, fast delivery, delivery guys were so helpful. The furniture is even better than it looks on the website.
11. juli 2023
Always helpful/ professional
Always helpful/ professional
Nice to see that new branch have inherited same spirit.
2. juli 2023
Good quick service
2. juli 2023
Quick response and efficient delivery…
Quick response and efficient delivery times, would highly recommend.,
19. juni 2023
Helpful and prompt
18. juni 2023
Product sent same day when bought with next day delivery. However Parcel Force held onto the deliver for two days. Only delivered at 4 pm after two days!
Very, very easy to order from the company
12. juni 2023
overall great experience
overall great experience, with nice helpful staff, and went the extra mile to help with an over order
4. juni 2023
Speedy delivery and good comma!
Speedy delivery and good comms. Used them twice and always got excellent service without a fuss
4. juni 2023
delivery charges were far too high for…
delivery charges were far too high for two small bottles and did not meet the next day criteria.
We will not use this service again.
31. mai 2023
Svar fra FloorBase by Marldon
Hello, thank you for your feedback. We're sorry to hear you think our delivery charges are too high, unfortunately we use external couriers and so have to pass on the charges we receive from them. We have looked into your order and can see it was delivered next day as promised. If there was an issue receiving it that you would like us to look into, please drop us an email to info@havwoodsaccessories.com.
Thanks,
Gemma
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