Flipper Devices Anmeldelser 

Not impressed. I ordered one and it took forever to get to me. I bought it on sale. I think the full price is way over priced. I wknt be buying from this company again. Customer services is non existent.

Device screen shattered after one small drop, it is not easily repairable despite the device claiming to be modular, it requires moderate soldering skills, as well as due to having deep sunken screws, it requires a very specific size of screwdriver to even open

For a while I tried using the mobile app remote control to work it however it constantly needs turned off and back on after it randomly stops working correctly which prevents Bluetooth from reconnecting and requires me to plug into my home computer app because the screen is broken and I can’t see the code to type in.

Support was absolutely useless as they didn’t even offer any help or offer any kind of partial refund or repair options. I can’t even reach out with a support ticket number because it was immediately shut down with “device has been opened already” and never opened a ticket or connected me with a person to begin with

Idk what everyone is crying about on here with their 1-star reviews. Maybe the company came back to Jesus—who knows—BUT I ordered my flipper less than a week ago and received it today.

Customer service was legit. There was an issue with the shipping address, I brought it to their attention (because they sent me a confirmation email explicitly asking for me to double check), they acknowledged my message(on a f###ing SUNDAY MORNING) and said should the package not arrive they'd reship it.

Not a single f###ing complaint from me. Gold star, Flipper. Gold star.

Device is excellent, I can even check my cat's ID tag.
Shippers lost the first order in transit, customer support was excellent, immediate reply to the query, (automatic with support ticket number), then a human follow up. Second unit was dispatched and arrived in in 7 days. Good, polite service. I can recommend the add on case 'bumper' accessory, too.

Paid for product, waited 2 weeks, no status update. Requested refund, seller refused initially. After contacting bank and police, seller agreed to refund, I got my money back 1 month after placing order for product that was never shipped. They cited "stock issues" afterwards, but not once was I contacted with an order update until I requested refund.

Order never arrived after waiting 20+ days,delivery estimate was 4-5 days. Support doesn't answer emails, they just send automated reply saying "please wait some more". Scammers!
Edit: Order was refunded after I contacted authorities about EU consumer rights breach.

I initially had some doubts because of the low Trustpilot rating. However, I received the Flipper Zero within the expected delivery timeframe, and the support team responded to my inquiries within 24 hours.

The fact that most passive reviews are one-line-sentence, makes them look illegitimate, but they are not.

I ordered a birthday present which unfortunately arrived much later than expected. However, customer service was always responsive and reassuring and in the end it did arrive! It’s lovely, works perfectly, and the person who received it was very happy. In order to plan properly, I recommend ordering well in advance, a month should be enough. Despite the delay I will definitely order from them again, as they proved to be reliable and always available :)

Op vrijdag 20 juni betaald, op zaterdag 21 juni een bericht ontvangen dat het device snel verstuurd zou worden. En dat is nu 10 dagen later en geen enkele wijziging in de status of berichtgeving vanuit het bedrijf. Ik ga mijn herroepingsrecht maar eens activeren. Waardeloze service en communicatie!

Wow if you dont want my money and don't want me buying your stuff just tell me! If your gonna cancel my purchase every single time then just tell me why not at least.

I bought my zero flipper March 14 and only today I received it. The tracking is a little bit slow. But the site is 100% reliable and I recommend it.

Ordered, got tracking number. Then some BS about routed incorrectly, missed delivery, send back to original departure country,…. Always some excuse to not take accountability.
Don’t buy it, you will loose your money.

Flippers Legit Website

It's the legit website where I bought 2 flippers from, not sure why all the bad reviews.

Ordered, paid, got a tracking code, which states "shipment registered online, but packet not handed to delivery service" support just ignores every email. forums are closed for new users, only by invite.. what else to expect? flipperzero, the product once was a great idea, but the company now is the greatest scam ever!

People, please don't waste any money on this b*s* .. even if you give some random guy 200$ on the road crossing your way, it will be worth more!

Package didnt arrive, its a scam

I made an order at 12 of May 2024!
Today we have 12 of September 2024!

4 MONTHS!!!
Still NO DEVICE!!!!!
I will start a dispute through my Bank.

Great Product And Fast Shipping!

The devixe is okay. Alot of functionality. Unfortunately, customer service is damn near non existent. Long response times. To then be forwarded trouble shooting methods you have already tried numerous times. Even after I explicitly said thag ive tried methods. Provided proof of issues with details to be forwarded same methods. After you try to enact a warranty, they go ghost and stop responding.

When I originally ordered the flipper zero I was informed to expect delays due to customs issues, fair enough, that is not in the companies control.

Several months later I received an update that my device was preparing to be shipped. There was a shipping number provided to me but it was never activated. I figured there were more delays, no problem, stuff happens.

I did not hear any other communication from them for several months. Eventually I followed up with customer service as I had heard of long shipping delays > 12 months online, they informed me that my package had been apparently shipped and lost in transit and because it had been longer then 75 days from the order they couldn't do anything. I was never informed that the package had shipped and the tracking number they gave me was never activated.

As such I would recommend other consumers to not give them the benefit of the doubt if they have delays on their end shipping but to request a refund or do a charge back if you don't immediately receive your order.

Customer support has been very unhelpful, I would expect approximately two weeks to respond to an email if you try to contact them. If you are trying to contact them, I would be sure to give them at least two weeks to respond to any simple queries.

This had seemed like a fun tool to play with however I do not intend to send this company any more money than what they have already taken for my unfulfilled order.

SCAM, no order received, no tracking code, no feedback on the mails, chat is rubish