Bruce Hayden, my sales assistant is a top class professional who always tries to search and get exactly the flight I want. He has helped over the past few years with some of my flights and I'm absolut... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dealing with Scott at Flight House is an absolute delight. He looks into ever detail for you and ensures that you are given the best that your chosen class of travel can offer. I've used Scott at Fl... Vis mer
Leo was extremely polite, helpful and patient. He went through various carriers, dates, and prices before we settled on our chosen flights. He kept us informed of every step sending emails with itin... Vis mer
Highly appreciated for booking services from Flight House every time our family need travel trips. Especially one of staff, Mr Sam Hanook, with whom I always deal has been very professional, trustw... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Leo was very helpful and followed…
Leo was very helpful and followed through on his word.
Brilliant service
Sam was extremely helpful from start to finish. He was quick to respond and made the whole process very easy. I will have no hesitation in contacting him next time I need to book flights.
Token of appreciation
Dealing with Scott at Flight House is an absolute delight. He looks into ever detail for you and ensures that you are given the best that your chosen class of travel can offer. I've used Scott at Flight House several times now and always found him to be direct, clear and concise with his request, instruction and details that he needs to fulfil his role. Flight House just deliver for me all the time.
Excellent service on what was not a…
Excellent service on what was not a straightforward service
Top service Adan
Great service overall
Great service overall, although I had to book and pay extra for my chosen seats, as I was not made aware at the time of booking the flights, that allocated seats were not included. Very helpful adviser Eric, booked the seats I chose, for an additional fee. Expensive but worth it for the peace of mind.
Bit long winded
Bit long winded. Only able to pay deposit by phone.
Holiday
Sam was very good,could not do enough for me.
Very annoyed at being misled by this…
Very annoyed at being misled by this company. In searching for a flight to Turkey I followed a link which I thought was to Lufthansa and another to Turkish airlines. In both cases the page which opened had a photograph of the corresponding aeroplane with a form to complete to find availability. When they contacted me, I thought I was speaking to someone from these companies when in fact it was flight house. Unfortunately we booked the flights with them. As it was weekend we did not get the tickets until Monday, quite a stressful weekend as I thought we had been scammed. We did get the tickets, but I’ve since discovered we could have booked the same flights ourselves with easyJet for £200.00 less directly through the easyJet website. I hope this information helps people. Check carefully what page you are on. You will see flight house in the small print, very misleading. Scott tried to help me “remember” that he had said he was from flight house but he did not. Scott said he understood why I was anxious when the tickets couldn’t be issued right away, he said they are a good company. If you are a good company why do you need to mislead people? I have lots of experience in booking holidays and it’s not often I get things wrong. Flight house need to change their customer approach and stop misleading people.
Excellent customer service
This was the first time I used flight house for my travel . I dealt with Adan who was very efficient, very polite and nothing was too much to ask and always got back to me as promised.He organised my trip exactly to my requirements . Would highly recommend . Well done Adan .
Never never again.
NO! NO! NO! had a problem with a spelling error on my ticket tried to rectify with the them, they sent an email to the airline and subsequently, cancel my name for the PNR without my consent, whereby i was allowed to board the flight but unfortunately my name was not on the PNR upon my return, i had to pay extra money to reissue the ticket absolutely joke! never again sorry.
Well Doe
Helpful, professional and personal thank you Adan
Very efficient and communicative
Very efficient and communicative. Flight booked quickly and easily.
thank you Jasmine
Very helpful
I had an excellent experience with…
I had an excellent experience with Flight House . The staff members were very friendly and helpful.I had a good deal with them. I am recommending this company to other people I know.
The Right Flight
Fantastic First Experience: I recommend booking flights, to your chosen destination with the Flight House Travel Company; because the In December 2021, I had a bereavement in Jamaica and needed to attend the funeral during this very difficult time. At short notice, the representative BH was extremely supportive and secured me a BA ticket for my journey. His professionalism excelled,when I contacted him, as, I was unable to return back to the UK on the allocated date. BH advised me to complete the passenger Locator Form; prior to attending the KJ Airport; and assisted me with the upgraded purchase on my ticket, this was reasonable value for my money. I consider this to be an impeccable customer service.
Very thorough service from Adnan in…
Very thorough service from Adnan in booking flights for myself and family.
i had need of this service when flight…details were changed.
i had need of this service when flight details were changed. i spoke with a gentleman called bruce ,w,hayden, & even though out of hours he got back to me immediately, to help me with my problem. he put my mind at rest & checked everything for me so that i had no problems when flying , would recommend using him & flight house as they are very helpful & understanding, & will always help you with any problems you have.
Excellent customer service
Excellent customer service. Good explanation and best price.
Received excellent customer service…
Received excellent customer service from Chris Watkins. He brilliantly assisted me in arranging and obtaining flight return ticket from London to Lagos and Lagos to London.
AVOID AVOID AVOID this company…
AVOID AVOID AVOID this company they take your money, change your flights that then don't connect (therefore absolutely useless) then promise a refund but never send the refund. Don't respond to emails either. Now having to report to airline authorities to try and get refund arranged.
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