We always try to see Sidney in Flight Centre Whitsunday. Whilst I am sure the other agents are good we have been to Sidney for a few of our holidays and flights and he gives exceptional service and kn... Vis mer
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Beliggenhet
Bytt filialShop 22 Whitsunday Plaza, 8 Galbraith Park Drive, 4802 CANNONVALE, QLD, AU
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Cannonvale Flight Centre Queensland Ty, travel consultant, was great. Very helpful and explained details of my travels. Very efficient. Will definitely check with Ty again.
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We booked a tour to Pompeii by high speed train, we're told we had everything we needed, found out in Rome we had no tickets for train. Called the emergency number to be told why didn't we call the 13... Vis mer
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Professionalism and quick response
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Informasjon om virksomheten
Om Flight Centre Australia - Flight Centre Whitsunday
Skrevet av virksomheten
Skrevet av virksomheten
Kontaktopplysninger
Shop 22 Whitsunday Plaza, 8 Galbraith Park Drive, 4802, CANNONVALE, QLD, Australia
- (07) 49483044
3,9
Bra
4 anmeldelser
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We always try to see Sidney in Flight…
We always try to see Sidney in Flight Centre Whitsunday. Whilst I am sure the other agents are good we have been to Sidney for a few of our holidays and flights and he gives exceptional service and knowledge..
24. januar 2026
Svar fra Flight Centre Australia - Flight Centre Whitsunday
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Professionalism and quick response
13. desember 2025
Svar fra Flight Centre Australia - Flight Centre Whitsunday
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Cannonvale Flight Centre Queensland
Cannonvale Flight Centre Queensland
Ty, travel consultant, was great. Very helpful and explained details of my travels. Very efficient. Will definitely check with Ty again.
29. mai 2025
Svar fra Flight Centre Australia - Flight Centre Whitsunday
We’re so pleased to see this awesome review for Ty and hearing their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing, Susan!
General poor service and lack of knowledge
We booked a tour to Pompeii by high speed train, we're told we had everything we needed, found out in Rome we had no tickets for train. Called the emergency number to be told why didn't we call the 1300 number, because it won't answer. Why didn't we call the store, because it's 8 hours in front....We got tickets, eventually, went to Naples, tour gone. Contacted tour operator to be told ALL information was emailed to travel agent 23rd April including tickets. Booked a cruise, ALL GRATUITIES PREPAID, not according to Celebrity X, they gave us the booking from flight centre. Drinks package included, yeah basic drinks up to $12, limited range, wifi included, yeah for 1 person. Honestly the amount of money we paid, over 30k, and terrible service. The tour to Pompeii was 1200 and we had no tickets for anything, couldn't even go to Pompeii on our own as we would've had to buy tickets again. Caused so much angst for a complete lack of service. Also was time spent on phone trying to organise tour that agent had supposedly sorted out. Original agent left company, and we weren't even advised she'd gone. We wanted premium economy flights, only to find out they weren't on the Dubai to Rome leg, AFTER we'd been given flight information. It's going to be interesting to see how this is handled when we get back, as my husband is quite annoyed.
3. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Flight Centre Australia - Flight Centre Whitsunday
Hi Wendy, sorry to see you're not happy with your experience. Prior to confirming a booking, each customer is required to check their invoice, confirming their details, names and travel arrangements are all correct before any payment is taken or booking made. We can understand your frustrations, we do work to ensure all information is made clear prior to booking, so when customers book, they are making an educated decision. However, this does sound strange, so we'd recommend you reach out to our customer relations team who can investigate this further for you. You can contact them via this webform, which will create a case number for your query, which upon completion you will be emailed with your confirmation; http://travl.to/62044SVNQA
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