Flight Centre Australia - Flight Centre Canberra Centre Anmeldelser 5

Whilst planning our trip to Europe in June, we visited Flight Centre many times, including Flight Centre Canberra Centre twice. The 1st time was when we met Tem. It was our 1st time travelling to Europe and Tem was very thorough and patient in answering all the questions we had prepared.

The 2nd time we visited, we saw Tem was free and immediately approached him again. Given the recent events overseas, our original flight plan had changed, which resulted in booking another airline. Tem understood our situation, and personally called the original Airline to arrange a full refund due to the flight change. Tem was professional and understanding, and we can thank Tem for ensuring we got the best results for our trip.

Thanks Tem - Jose and Maddie

I’ve been booking with Darcy Grealy at Flight Centre for a few years now. I find him patient and very knowledgeable. He’s been very helpful and thanks to COVID I will continue booking through him even when I move. Having a great travel agent is like having a great hairdresser, it’s a must!

We initially booked our trip through Flight Centre with Josh, who has since resigned. While overseas, my husband became seriously ill and we needed to return home urgently.
A close friend visited the City store where they met Tem. Tem listened carefully to our situation and promptly arranged flights home with full wheelchair assistance throughout the journey. He went above and beyond by also supporting us with our travel insurance claim and regularly checking in on its progress.
I am extremely grateful to Tem for his professionalism, compassion, and dedication in helping us return home quickly and safely.

I was helped by Joon Lee and it was a fantastic and smooth service. He helped our group get a package that was perfect for our desired trip. 10/10 experience would use his services again.

People of Canberra, definitely book your trip through Joon at the Canberra City branch. Great experience end to end and Joon went above and beyond to find the right combination for our group of travelers. Well done!