Wai has been looking after our travels for many years, from several different Flight Centre locations, but we have continued to choose her as our preferred travel agent. We trust her knowledge and exp... Vis mer
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Beliggenhet
Bytt filialShop 110 Birkenhead Point Shopping Centre, 19 Roseby Street, 2047 DRUMMOYNE, NSW, AU
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Wai Wing .. she is being helping me for several years now .. fantastic , kind .. knowledgeable.. I will recommend her without esitations .. she is an assets to ti Flight Centre for sure !
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We have dealt with Flight Centre Birkenhead Point for many years because of the very good & friendly service from a particular staff member who is no longer there. On 23-January-2026, we booked for fl... Vis mer
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Immediate response to query; range of options provided; great price on trip; prompt and reassuring advice.
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Informasjon om virksomheten
Om Flight Centre Australia - Flight Centre Birkenhead Point
Skrevet av virksomheten
Skrevet av virksomheten
Kontaktopplysninger
Shop 110 Birkenhead Point Shopping Centre, 19 Roseby Street, 2047, DRUMMOYNE, NSW, Australia
- (02) 9181 1474
3,8
Bra
6 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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No after sales service from store manager
We have dealt with Flight Centre Birkenhead Point for many years because of the very good & friendly service from a particular staff member who is no longer there. On 23-January-2026, we booked for flights only, but the store manager convinced us to also book for accommodations so that we can qualify for lower flight cost. While the store manager was efficient in locating suitable accommodations in our multiple destinations, the service went downhill very quickly once she finalised our itinerary & we paid a substantial sum. What was lacking was a complete itinerary (I had to ring & ask for it, which was then sent to me by another staff member). In received itinerary, address & contact details for accommodations & transports were also missing, and I have been chasing for these since 22-Feb-2026, sent multiple Emails to store manager & her staff, she responded once on 14th April saying she was sick & still catching up. I then rang twice to follow up, left 2 messages with her staff to pass on. Today (11-May), I still haven't received info that I requested nearly 3 months ago. My concern also is that contact details for accommodations & transports aren't available in my Internet search, and yet we are supposed to be contacting these businesses for check in details before we arrive in our destinations. I am also left with question if the staff actually passed messages on & if she took any notice of my multiple messages & Emails.
23. januar 2026
Svar fra Flight Centre Australia - Flight Centre Birkenhead Point
Hi Nha, we're sorry to see you're not happy with your experience. I've reached out to your agent and can confirm that she has replied to your email with the details requested.
To clarify further, these documents are often listed on your booking confirmation documents, which are provided closer to travel, regardless, we do thank you for your feedback, and we will manage this internally as appropriate.
Wai is simply the best
Wai has been looking after our travels for many years, from several different Flight Centre locations, but we have continued to choose her as our preferred travel agent. We trust her knowledge and experience and she always goes above and beyond to insure that our needs are met.
16. mars 2026
Svar fra Flight Centre Australia - Flight Centre Birkenhead Point
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Wai Wing .
Wai Wing .. she is being helping me for several years now .. fantastic , kind .. knowledgeable.. I will recommend her without esitations .. she is an assets to ti Flight Centre for sure !
6. mars 2026
Svar fra Flight Centre Australia - Flight Centre Birkenhead Point
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Excellent customer service and friendly…
Excellent customer service Happy friendly environment great team specially Tanisha cheerful happy enjoyment person to chat and highly recommended !!
16. november 2025
Svar fra Flight Centre Australia - Flight Centre Birkenhead Point
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Svar fra Flight Centre Australia - Flight Centre Birkenhead Point
Hi Lois,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!
Top trip advice
Immediate response to query; range of options provided; great price on trip; prompt and reassuring advice.
6. februar 2025
Svar fra Flight Centre Australia - Flight Centre Birkenhead Point
Hi Hilary, thanks so much for sharing this wonderful review for the team! We love to hear how their prompt communication and advice made your experience seamless 😀
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