Fleeto Anmeldelser 

221
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thanks a lot fatma you kept your promise and delivered me a vehicle today, big shout out to Fleeto and all the employees there very professional attentive and they try their hardest to help people out... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent company in term of simplfy services , very well customer services in handling phone calles and very friendly always available for their customers ,doesnt matter what type vehicle you wan... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a great experience with Fleeto. Special shoutout to *Yaamin* and *Mahir* — they were both incredibly helpful throughout the whole process. Yaamin sorted things out quickly and kept me up... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I haven’t experienced any other company taking care of customers more than fleeto Great prices. Great customer service service. Polite friendly staff not one not two all of them. If I write million... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilutleiefirma
  2. også i
  3. Billeasing

Skrevet av virksomheten

Fleeto provides vehicle solutions for private hire drivers across London, offering flexible rental and rent-to-buy options designed to help drivers get on the road quickly and reliably. We understand that for many drivers, their vehicle is their livelihood. Our focus is on keeping the process simple, transparent, and efficient. From the first enquiry through to vehicle collection, our team works to ensure drivers clearly understand the requirements, documentation, and pricing so they can begin working without unnecessary delays. Our fleet includes a range of modern vehicles suitable for private hire platforms, including hybrid, petrol, and electric models. Vehicles are prepared to meet licensing requirements and are maintained to support drivers who rely on them daily for work. Fleeto supports drivers at different stages of their journey. Whether someone is new to private hire driving or an experienced driver looking to upgrade or swap vehicles, our team aims to provide practical guidance and support throughout the process. Customer feedback plays an important role in helping us improve. We encourage drivers to share their experiences so we can continue developing our service and supporting drivers across London.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

221 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(221)

123 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Guys Simple self-drive has started a…

Guys Simple self-drive has started a scam to collect more money from you.
I have been driving taxi since 2017 and always rented vehicle to drive. Started using Simple self drive recently and I have never went over my allowed mileage, but recently these guys have been sending me charges for excess mileage which they can't prove. They don't know I take photos of the mileage before I return my car to them, I have severally asked them for a photo of my mileage when I returned the car but still nothing, the recent return they wanted to charge me for a scratch on the vehicle, if not for the photos I took when I collected the vehicle, how would I have explained it, the painful part is these guys took photos of the scratch that day but wanted to lie so to charge me.
Guys I will tell you, I have sworn never to use Simple self drive anymore and would advice you to not use them anymore so you don't suffer what I suffered. Some staff are nice but you won't believe the manager insulted me because I was defending myself. That company is a scam believe me, they were good before but now I think they believe we driver don't look into things because we are always busy

10. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stay away from this company,they are…

Stay away from this company,they are big time scammers. They will suck the life out of you.They're very unprofessional very disrespectful.I was charge more than £900 on fees(minor scratches and other unreasonable stuff).These people are mafias stay very far away from.

3. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

After 1 year returning the car without…

After 1 year returning the car without failure of payments they are charging me £140 for little scratches inside the door frame which was caused by seat belts not rolling back itself properly and customers closing the doors .simply seat belts don't work well and I feel disrespectful to be charged for something like this

1. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

KALAM delivered an excellent service…

KALAM delivered an excellent service through out the time that I had hired the vehicle.
The best service I received from this company.
I highly recommend Simple Self Drive.
Thanks!!

9. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Fleeto

Hi Muhammed,

Thanks for taking time out of your busy day to leave us such a great review. we really appreciate you choosing Simple Self Drive and look forward to working with you

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

I had an issue with my vehicle

I had an issue with my vehicle. The fleet department specially Ameena has been very helpful to resolve the problem. She was very calm and patient with me throughout the process.well done. And also many thanks to Billy who has been quite helpful.

27. januar 2023
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Svar fra Fleeto

Hi Mr Libase

Thank you for leaving such a great review, we are glad we could be of help and were able to get you back on the road doing what you do best

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

The best experience!!!

The best experience!!!! I will recommend 10 stars ! The staff very friendly,professional!

13. januar 2023
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Svar fra Fleeto

Hi Marius

Thanks for sharing your feedback, we really appreciate your custom.

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

Best customer service

Best customer service
And similing face

12. januar 2023
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Svar fra Fleeto

Hi Ali

Glad you had a great service with the team, we look forward to serving you further

Regard
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

PCO Renewal

All experiences I have with Simple Self Drive so far are first class.

11. januar 2023
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Svar fra Fleeto

Hi Big Bappa

Thanks for the great review, glad you had a good service

Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

I am happy to be with Simple!

I am happy to come here.
The service is good the reception is better. Just joking both is great. Celina makes me feel welcomed and can’t wait to offer me a coffee which has been always available when I am here. Everyone is very smiley except Martin he has always the biggest laughter and cracks me up with his jokes. Billy is helpful and always approaches me when I am in the office. Kalam is my first person I saw when I can here and is friendly, helpful and kind. I recommend it to anyone!

9. desember 2022
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Svar fra Fleeto

Hi Phillip

What an awesome review, so glad you found our team helpful and welcoming and glad you feel part of the Simple Self Drive family.

If there is anything else we can help with please get in touch

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

I recommend! Very very good!

Kalam is very good very calm. Martin is very nice. Billy is very very nice. I recommended several ppl to Simple Self Drive. I feel like I am at home coming into SSD! Everyone is friendly and everything is nice!

7. desember 2022
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Svar fra Fleeto

Hi Keita

Great to hear the team looked after you and you feel at home, we try to make all our customers feel like family at Simple Self Drive, if there is anything else we can assist with in the future you know where to find us!

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

5 stars*****

They welcomed me with a coffee straight at the reception by this lovely person called Celina, she’s very chatty and helped me with all my concerns. Service been carried out nice and fast, very happy with it, Kalam is my guy helped me out all the time when I had any problem. Satisfied with them, 5 stars.

7. desember 2022
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Svar fra Fleeto

Hi Gabor,

5 stars means the world to us, thanks for the amazing review! We will be sure to let the team know about your kind comments.

Feel free to get in touch if there is anything else you need.

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

I am driving since February their kia e…

I am driving since February their kia e niroo. Once in an issue with electrical problem but they're happily to exchange a new one. I can suggest any one can use their services. I am sure you're not disappointed.
Wish them a great year ahead.

6. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Fleeto

Hi Mr Chowdhury

We are glad you received a great service from the team and thanks for sharing your experience, if there is anything else we can help with please don't hesitate to get in touch.

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

Good company

Good company. But note that if you have an issue with tyres that their breakdown policy is not going to cover it. I have been unfortunate and my tyres were worn out twice and I had to cover the cost. The service in the office is good. Just wish they could have accommodated me a bit more. I still gave 5 stars because I am overall happy with the service in the office. I was talking to Martin and Celina.

6. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Fleeto

Hi Warsame

Firstly we really appreciate the 5 star review, sorry you had some issues with your tires, we would like to look in to this for you so if you could please be kind enough to email us at info@simpleselfdrive.co.uk with your full name and vehicle reg, a member of the management team will be in touch.

Thanks in advance

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

Customer Journey with Simple Self Drive

Being welcomed into the building by someone as competent as Celina who looks to resolve any issues you may face, is the great way in beginning your customer journey with Simple Self Drive. With other great individuals in the building like Martin on the Fleet team, you never feel alone and reassured that all areas in your experience with Simple self drive.

6. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Fleeto

Hi Bryan

Thanks for taking the time out to leave us a great review, its good to hear about your experience and that it met your expectations, if there is anything else we can help with please don't hesitate to get in touch.

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

The service and the staff are very…

The service and the staff are very polite and professional.
The customer service is great, things get quickly sorted that is very nice! I never have to wait unnecessarily long. They are very helpful. Phone and email contact was with Kalam and in the office I talked to Martin and Celina and felt in good hands.

6. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Fleeto

Hi Jorge

We appreciate you taking time out your busy day to leave us such an glowing review. We are glad the team were on hand to help with you needs. If there is anything else we can help with please do not hesitate to get in touch.

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

I have been with SSD for 4 years.

I have been with SSD for 4 years.
They have always been very helpful. Every single person in the office. I had a great experience. The servicing/Maintenance is very good. The sales team has always been extremely helpful. I always felt in good hands. Would recommend it.

5. desember 2022
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Svar fra Fleeto

Hi Mr Islam

Thank you for being a long term Simple Self Drive customer, we really value your long-term custom and we strive to ensure customers like you are well looked after.

Please don't hesitate to get in touch if there is anything else we can help with.

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

Always a good experience coming to…

Always a good experience coming to Simple Self Drive. I feel welcomed all the time.
The receptionist Celina is very great! Billy is great and very respectful. I love the car.

5. desember 2022
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Svar fra Fleeto

Hi Moussa

Thank you for sharing your experience with Simple Self Drive, your comments mean the world to us and so does your custom.

The team are on hand if there is anything else you need

Regards
Customer Care Team
Simple Self Drive

Vurdert til 5 av 5 stjerner

Hospitality, Professionalism and Excellent service

Hospitality, Professionalism and Excellent service are the words I use to describe Simple Self Drive. Celina and Martin were taking good care of me.

2. desember 2022
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Svar fra Fleeto

Hi Ferguson

It was a pleasure to serve you and thank you for the generous review, feel free to call on us if there is anything else we can do for you.

Regards
Customer Care Team
Simple Self Drive

Dette er Trustpilot

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