Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... Vis mer
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Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
Great repair, but frustrating 3-4 weeks. Initial date for completion 22nd December, then 12th December, then 19th eventually I collected my car on the 24th December. The agreement was my vehicle... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrevet av virksomheten
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktopplysninger
Main Road, Chattenden, ME3 8LL, Rochester, Kent, Storbritannia
- 01634 253211
4,7
Enestående
497 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have sent photos
Fix Auto did recalled the vehicle and made a fix to a part that was weakened in the accident but didn't break until after the the return, which I thought was very noble.
They also dealt with the insurers who were difficult, in a very difficult time, so again, I tip my hat to these guys.
And the third play was organising a hire car too, so these guys really pulled out the stops.
23. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Good afternoon, we're so please we could help with the matter that arose you had your vehicle back and thank you for your kind review. Many thanks Fix Auto Rochester
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very good customer service
Very good customer service, kept me updated on progress. Car repaired very quickly and repair quality was excellent
17. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good reliable
A bit of waiting for appointment, but done fast and with great quality!!!
5. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service all round
Good communication throughout, repairs are faultless, new passenger door & the refurbished front alloys look brand new - collection & drop off to enterprise meant I could do a straight swap for a hire car, great service all round.
9. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Impressive repairs
4elms were tasked with repairing my car after it was stolen and damaged. I was given a brand new courtesy car for the duration of the repair and kept informed throughout the process. The repair took a few months because of the wait for spare parts to arrive but when I got the car back it looked as good as new. I was very impressed.
15. september 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good Work!
Good standard of repair. Was well informed throughout the process and the process was easy overall.
15. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good communication and kept updated but
Good communication and kept updated. Thank you but the day I got my car back a message comes up saying tyre sensor not working which isn’t how I’d expect to get my car back. Repair job looks good just this sensor issue.
20. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Hi Christine
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Rochester
Great repair
Great repair, but frustrating 3-4 weeks. Initial date for completion 22nd December, then 12th December, then 19th eventually I collected my car on the 24th December. The agreement was my vehicle was going to be delivered to Enterprises Sittingbourne. My main concern was the so called completion dates, best stick to Initial date then would not have been too far out. Towards the end I was told awaiting badges, yet two weeks before you ordered panels, why not order badges at this time knowing they had to be renewed. On collecting my car the young lady was very polite and helpful which gave me some reassurance.
24. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for your review and having checked on the system, I can assure you that all the parts were ordered together on 01/12/25 when the work was authorised by your insurer. Unfortunately, MG are very unreliable on their parts supply and these delays were out of our control. That said we are sorry for the inconvenience this has caused you. Kind regards Fix Auto Rochester.
Serice was exemplary
Serice was exemplary. Couldnt fault the service i was given . Top draw
20. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent service
Excellent service. Even repaired parts that would not have been included in the insurance claim. And also cleaned the car!
Thanks Team!
25. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Fast & efficient response and a great…
Fast & efficient response and a great standard of work.
17. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
My Audi S5
My Audi S5 was involved in a rear shunt on 2 September of this year. My car was taken to a recommended repair shop by my insurers. After a period of approximately 2/3 weeks the garage informed me my car was ready to be picked up. When I picked my car up it had been raining and when I took it home and cleaned it, I was horrified with the standard of work. I took the car back the next morning but the attitude of the garage manager left me no option but to complain to my insurers on the standard of work. My insurers in turn sent out a loss adjuster to examine the work. In his words it was one of the worst repairs he had seen.
I was recommended to FixAuto, in Rochester, an Audi accredited company and I have nothing but praise for all the team for their professionalism, friendliness and attention to detail. I now have my Audi back and what a wonderful job they have made of my car.
I would highly recommend this company, It's been repaired professionally and to Audi standards. I just want to thank all the staff at Fix Auto Rochester for all their hard work and returning to me my car in excellent condition. Their friendly professional team kept me informed and it was a great experience dealing with this company.
2. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great repair company
Kept me informed of progress of the work on my car. Curtesy car was delivered & collected by Mark, who was kind & explained what I was signing for
5. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Friendly staff and great repair
Friendly staff on the phone and in person, my Audi was repaired in just over 2 weeks and looked brand new when arrived home.
29. november 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Car repairs
They collected and returned my car as arranged. Kept me up to date on repairs which were completed to a high standard.
4. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Amazing
My car was collected very soon after initial contact, repaired to a very high standard and delivered on completion with what looked like a full valet.
The car looked like it just came out of the showroom.
Many thanks.
3. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Extremely pleased.
Very quick service and the staff were extremely helpful during the booking in and collection. Car returned repaired to a high standard and cleaned inside and out. Great company.
20. november 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.