Very pleased with the excellent accident repair perform by Fix Auto. My car, although driveable, was collected by a recovery truck and was checked for any non-accidental damage prior to collectio... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Vis mer
Selskapet har svart
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... Vis mer
Selskapet har svart
Great service from start to finish very easy to deal and went above and beyond my car was in for repair due to hit and run but while in for repair my MOT was about to run out so they arranged for this... Vis mer
Informasjon om virksomheten
Om Fix Auto UK - Fix Auto Rochester
Skrevet av virksomheten
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Skrevet av virksomheten
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktopplysninger
Main Road, Chattenden, ME3 8LL, Rochester, Kent, Storbritannia
- 01634 253211
4,7
Enestående
505 anmeldelser
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Great experience
Great experience! The team was friendly and professional, and they kept me updated throughout the repair process. The work was completed on time and my car looks great now. I really appreciate the stress free service.
24. februar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Collected my car and kept me informed…
Collected my car and kept me informed at every step.
Completed the repairs in under 2 weeks
Called me when all was ready delivered it back FANTASTIC job.
20. februar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Poor customer service
Fix Auto took a long time to collect my car following a car accident. Their communication was poor and limited. I found I had to regularly chase for updates from them.
Disappointing.
18. februar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Hi there
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review. We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Rochester
Amazing job!
The team here done an amazing job repairing my car - friendly reception staff also. Thank you again
5. februar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Nothing short of Amazing!
Nothing short of Amazing! After a lot of stress of a car accident, this garage done so much work, they were messaging throughout the duration of the repair and keeping me updated all the time. They were all extremely helpful! Even went above and beyond to even pick me up! I could not recommend this garage highly enough. Top work, top team, just brilliant!
10. februar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Brilliant service with my van
Brilliant service with my van. They looked at the damage and sent of all the quotes and my van was in the work shop a week later. It’s was completed on time and I got an update every 3 days. Picked the van up today an I’m extremely pleased with all the work they done. Ian the manager couldn’t have done any more and was a pleasure to deal with. Al rounded it’s a 10/10 and fully deserved.
Kevin Locke.
10. februar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent service
In June 2024, my car was repaired by FixAuto in Rochester. I had miss-judged the position of a stone memorial in a churchyard, and scraped the offside cill cover. My Toyota dealer recommended me to FixAuto, and the repair was carried out; new cill cover, chromium trim and spray paint.
Fast forward to February 2026, and when I got home one day, I looked at the car, and thought some leaves had got stuck to the underside of the car. When I pulled on one, it came off, but it was a small sheet of paint from the cill cover; the whole thing was delaminating. I notified FixAuto, and was asked to take the car in. Ian, the bodywork manager was absolutely wonderful. Without hesitation he offered to remove the cover, and they would respray it, and then for me to return 3 days later and have it refitted. This was done, and I am delighted with the result. Extremely happy with the way the problem was handled. No quibbling about the time lapse or "It must have been something I had done". Both Ian and I are mystified as to what did happen, but as I said, rectified at no cost to me, except the petrol for 2 return journeys. Thoroughly recommended, and THANK YOU.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Kept up to date every few days and car…
Kept up to date every few days and car delivered home on completion. Good job.
8. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
I have sent photos
Fix Auto did recalled the vehicle and made a fix to a part that was weakened in the accident but didn't break until after the the return, which I thought was very noble.
They also dealt with the insurers who were difficult, in a very difficult time, so again, I tip my hat to these guys.
And the third play was organising a hire car too, so these guys really pulled out the stops.
23. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Good afternoon, we're so please we could help with the matter that arose you had your vehicle back and thank you for your kind review. Many thanks Fix Auto Rochester
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very good customer service
Very good customer service, kept me updated on progress. Car repaired very quickly and repair quality was excellent
17. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good reliable
A bit of waiting for appointment, but done fast and with great quality!!!
5. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service all round
Good communication throughout, repairs are faultless, new passenger door & the refurbished front alloys look brand new - collection & drop off to enterprise meant I could do a straight swap for a hire car, great service all round.
9. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Impressive repairs
4elms were tasked with repairing my car after it was stolen and damaged. I was given a brand new courtesy car for the duration of the repair and kept informed throughout the process. The repair took a few months because of the wait for spare parts to arrive but when I got the car back it looked as good as new. I was very impressed.
15. september 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good Work!
Good standard of repair. Was well informed throughout the process and the process was easy overall.
15. januar 2026
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good communication and kept updated but
Good communication and kept updated. Thank you but the day I got my car back a message comes up saying tyre sensor not working which isn’t how I’d expect to get my car back. Repair job looks good just this sensor issue.
20. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Hi Christine
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Rochester
Great repair
Great repair, but frustrating 3-4 weeks. Initial date for completion 22nd December, then 12th December, then 19th eventually I collected my car on the 24th December. The agreement was my vehicle was going to be delivered to Enterprises Sittingbourne. My main concern was the so called completion dates, best stick to Initial date then would not have been too far out. Towards the end I was told awaiting badges, yet two weeks before you ordered panels, why not order badges at this time knowing they had to be renewed. On collecting my car the young lady was very polite and helpful which gave me some reassurance.
24. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for your review and having checked on the system, I can assure you that all the parts were ordered together on 01/12/25 when the work was authorised by your insurer. Unfortunately, MG are very unreliable on their parts supply and these delays were out of our control. That said we are sorry for the inconvenience this has caused you. Kind regards Fix Auto Rochester.
Serice was exemplary
Serice was exemplary. Couldnt fault the service i was given . Top draw
20. desember 2025
Svar fra Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.