Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
Selskapet har svart
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Vis mer
Selskapet har svart
I rebooked the car in to get the Air Conditioning re-done and Donna was excellent. She got the car taken in quickly and all work was completed in a single day
Selskapet har svart
Informasjon om virksomheten
Om Fix Auto UK - Fix Auto Aberdeen
Skrevet av virksomheten
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Skrevet av virksomheten

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktopplysninger
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Storbritannia
- 01224 716 961
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Svar fra Fix Auto UK - Fix Auto Aberdeen
Not the best
Took forever to take in my car after accident and on collection after repair I've noticed damage in another location. They said they will phone back and get that repaired free of charge - 10 months in - not a beep.

Svar fra Fix Auto UK - Fix Auto Aberdeen

Svar fra Fix Auto UK - Fix Auto Aberdeen
Excellent body work completed
Excellent body work completed, very clear instructions on what is required from the customer. Ability to keep track on how the process is going. Courteous and friendly staff.

Svar fra Fix Auto UK - Fix Auto Aberdeen
Friendly service
Friendly service, vehicle finished as advised time, first class job.

Svar fra Fix Auto UK - Fix Auto Aberdeen
My experience when I took my car in for repair
The receptionist was very friendly and helpful. When I arrived at the appointed time for the assessment of the damage to my car I was dealt with immediately. My car was ready for me to pick up on the date of the estimate for completion

Svar fra Fix Auto UK - Fix Auto Aberdeen
Average
First the good, the staff were friendly and communication was very good. They have a good system.
The bad. It took more than 2 months to get the repair done and when it did go in it was also slow. I went through the insurance so can't comment on price but I did ask for a quote on a small bump and the price quoted was very high. So a mixed bag, I definitely wouldn't recommend if you're paying out of your own pocket, but I doubt they get much business that way (this is an opinion)

Svar fra Fix Auto UK - Fix Auto Aberdeen
Very organised,responsive and first…
Very organised,responsive and first class repair.Longer turnaround than expected but this is supply issue out of their control.No hesitation in recommending them

Svar fra Fix Auto UK - Fix Auto Aberdeen
Very easy apart from taking some…
Very easy apart from taking some photographs I didn’t have to anything.

Svar fra Fix Auto UK - Fix Auto Aberdeen
Insurance repair 2021 Audi Q5
Communication was accurate and professional through the whole process. Staff at Ashgrove Motor Body Bridge of Don were friendly, helpful and professional, particularly Valeen and Donald, who went the extra mile to ensure the repair process was completely stress free. Repairs were to a high standard, and when the car was delivered to Ashgrove the turnaround was very fast. The automated updates and progress tools were also a great addition. I was nervous putting my car to a repair shop I haven’t used before. I have a relatively new Audi Q5 with a particular colour of Black, so it’s a very awkward repair. I can honestly say I would return to Ashgrove for repairs in the future, not just due to the repair quality, but the service from the team too!

Svar fra Fix Auto UK - Fix Auto Aberdeen
Nothing was too much trouble for the…
Nothing was too much trouble for the admin staff to sort out.
The staff assessing the damage were very efficient in making sure all the damage was assessed thoroughly.
The liaison between me, the staff at Autifix, and the insurers was excellent.
Altogether everyone did a first class job and I am really pleased how smoothly it all went and with the standard of the repairs to my car.

Svar fra Fix Auto UK - Fix Auto Aberdeen
Extremely happy with the repair and…
Extremely happy with the repair and Donald went the extra mile with the 2 scratches that were already there. Would recommend them to everyone

Svar fra Fix Auto UK - Fix Auto Aberdeen
Perfect service,no problems at all.I…
Perfect service,no problems at all.I can strongly recommend that service to everyone who need help with the car.

Svar fra Fix Auto UK - Fix Auto Aberdeen
Poor customer service and damage caused to my vehicle
Disappointing from the outset. They ignored the first automated notification from my insurers which delayed the repairs. I dropped my car off for the repair, as arranged 6 weeks prior, only to be phoned a couple of hours later to be told that they didn't have the part and to come and collect it. This was incredibly frustrating when I had made plans in advance for the period I would be without a car. Surely you plan ahead and order in parts in advance? When I turned up to collect my car, I was told of an alternative option which I was happy to take, however this was not offered to me on the phone which resulted in a huge waste of my time. No apology was offered at that stage, we were just met with rudeness and a defensive attitude. When I went to collect the car, of course I was advised to check the repair and make sure I was happy with it. Naively, I only checked the front bumper area and was happy and drove away (not thinking I'd need to check the entire car for damage, assuming they would not cause any excess damage!). I got home to discover a scratch mark on the rear door, clearly caused by a tool being scraped across the door. I see from other comments this isn't an isolated incident. When I reported it that evening I was told it was absolutely not them and I had obviously damaged it on the drive home. I am 100% confident it happened in their care due to their own negligence. The front bumper sensors now beep sporadically now too which, because I have noticed only since leaving the garage, will be absolutely nothing to do with their poor workmanship, I am sure! I probably knocked them off when I hit my rear door with that tool, silly me. And I tried to take this up with them over the phone and email, but unfortunately I was either ignored or met with the same patronising attitude (from the same person who gave me attitude when we visited the garage). When this was escalated to the MD at my request due to the conflict of interest, I was met with radio silence. Honestly, if you have the choice - AVOID!

Svar fra Fix Auto UK - Fix Auto Aberdeen

Svar fra Fix Auto UK - Fix Auto Aberdeen
Rear bumper re spray
Just back from picking up my car that was in for a rear bumper re spray. The work done on the bumper is good and it was all done in a timely manner. However I have noticed damage to the wheel nuts on the rear wheels that I find disappointing. For this reason I wouldn’t use this body shop again as this is poor attention to detail. I am satisfied with the repair but not satisfied with the damage caused. If the company really are disappointed with my review they are welcome to get in touch but I have heard nothing.

Svar fra Fix Auto UK - Fix Auto Aberdeen
Excellent Service
All aspects of the car repair were excellent. Communication was always timely with clear information and detailed progress given by an online link. Admin staff were polite and helpful. The courtesy car I was given was small but more than adequate for my everyday needs.
Perhaps the most important aspect is the quality of the repairs. It was absolutely superb. Although my car is almost twelve years old, when I collected it, it looked like it had just left the car showroom for the first time! Many thanks to everyone at Ashgrove in Aberdeen for excellent service.

Svar fra Fix Auto UK - Fix Auto Aberdeen
It was always informative by text
It was always informative by text.
If I called they were helpful.
Good result.

Svar fra Fix Auto UK - Fix Auto Aberdeen
They repaired the van much quicker than…
They repaired the van much quicker than expected and kept us informed all the way through.

Svar fra Fix Auto UK - Fix Auto Aberdeen
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