Your service made it so easy to purchase some bits I needed for my little boat which is kept remotely away from home etc. Its great to turn up there with all the things I need to make improvements et... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After trailing around all the usual places, looking for screws that no place stocked anymore. We found fixabolt on line… found what we needed, sent a message to check they had what we needed in sto... Vis mer
An excellent quality product with a very informative and helpful website. One of the ways one can judge the quality of a company is how they perform when things go wrong. In this case both supplier... Vis mer
Normally would give five star rating but after being told delivery was on a certain day and therefore made arrangements to be on site the day after got a e mail from delivery company late on to say wo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Fixabolt is a nuts and bolts supplier based in the UK. They offer a wide range of fasteners in stainless steel and high-grade zinc zinc-plated steel. The only fasteners supplier that helps you grow your business with small business online marketing advice and assistance. Available for all account holders. Free delivery on orders over £50 with express delivery options available.
Kontaktopplysninger
-, -, Newton Abbot, Storbritannia
- info@fixabolt.co.uk
- fixabolt.co.uk
4,8
Enestående
204 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wide range of choice
Wide range of choice. Prompt packing and delivery.
A few too many emails after the purchase though and delivery a bit expensive for small quantities.
That said, I would definitely go back if I needed similar items.
2. mai 2025
Svar fra Fixabolt
Thanks so much for your valuable feedback as well as the 5 stars. Our small team really appreciate it.
Regarding the delivery charge for under 1kg, we don’t do minimum pack sizes, so you can order exactly what you need, but that does mean we’re often packing one or two bolts by hand, which still takes time, labour and protective packaging. We never aim to make a profit on postage - we just try to cover our costs without hiding them in the product prices.
We’ll also take the feedback on our emails on board, although I can see that you have only received a single newsletter from us in the 2 months your review, so hopefully you've now had chance to see that we very rarely send salesy emails after updating your on your order etc.
With that said, I'm please it didn’t put you off too much, and we’d be glad to help next time you need anything. Best wishes
All ok and once again all ok!
24. april 2025
Svar fra Fixabolt
Hi John, thank you for taking the time out of your day to leave your review. We're always looking to improve and provide exceptional service, so if if you'd like to contact us on sales@fixabolt.co.uk, we'd love to hear what we could do better next time
Svar fra Fixabolt
Hi Tom, thank you for taking the time out of your day to leave your review - it's greatly appreciated
240mm stainless bolts with nuts
Items as described, delivered on time. Very pleased with Fixabolt’s service.
26. mars 2025
Svar fra Fixabolt
Hi Terence, thank you for taking the time out of your day to leave your review - it's greatly appreciated
Great service and good quality bolts
14. april 2025
Svar fra Fixabolt
Hi Stephen, thank you for taking the time out of your day to leave your review - it's greatly appreciated
Svar fra Fixabolt
Thank you for taking the time out of your day to leave your review - it's greatly appreciated
The item I purchased is spot on great…
The item I purchased is spot on great price and delivery was outstanding well pleased with the service and will be using this company again very soon
2. april 2025
Svar fra Fixabolt
Thank you for taking the time to leave a kind review, it really helps our growing business and is appreciated
Svar fra Fixabolt
Thank you for taking the time to leave a kind review! We really appreciate it
Purchased stainless coach bolts and the…
Purchased stainless coach bolts and the product arrived promptly The quality and finish are very good. Already used and hopefully will provide many years of service in an external application.
26. mars 2025
Svar fra Fixabolt
Hi Robert, thank you very much for taking the time to leave a kind review! Our small team really appreciate it
Great quality products delivered quickly
16. mars 2025
Svar fra Fixabolt
Thanks for taking the time to leave your review, Clive. Pleased to hear that you were happy with the quality and delivery time. Best wishes
Svar fra Fixabolt
Thank you for taking the time to leave a kind review, Ruth. Best wishes
It took almost a week from order to…
It took almost a week from order to arrival. I went for same day despatch. I was told it was arriving on Saturday, then notified it was arriving later Saturday. Eventually turned up on Monday. Had to buy elsewhere.
13. mars 2025
Svar fra Fixabolt
Hi Jeremy, it was me who you spoke to on the phone who advised you that you had chosen 3-5 working day delivery, and I said that hoped the courier would still get your order to you on Saturday (2 working days after placing your order + 1 weekend day), although this was out of my control.
I have just checked the tracking information to see that your order arrived within 4 working days, even with the courier taking longer than we would expect.
With that said, I’m sorry that your order took longer to arrive than you had hoped for.
It wasn’t until you called chasing your order when it had already left us that we learned you needed express delivery, else we would have arranged this for you before dispatch.
I know that unfortunately we couldn’t exceed delivery expectations this time due to a courier delay, but please be assured that our dedicated team take our commitment to prompt deliveries very seriously and exceeding expectations is always our aim.
Best wishes
Svar fra Fixabolt
Thank you for taking the time to leave your review, Gary. We're delighted that you have been pleased with our service. Best wishes
Did what they said 👍
28. februar 2025
Svar fra Fixabolt
Thanks for taking the time to leave your review, David. I'm glad we could deliver on our promises! Best wishes
I ordered 4 items and 15mins later 2…
I ordered 4 items and 15mins later 2 more items. 2 separate postage charges ?? The bolts were very good. Roy. The extra charge was refunded. Sorry, didn't see .
26. februar 2025
Svar fra Fixabolt
Hi Roy, your duplicate order was noticed by the packing team at the time of fulfilment and the difference was refunded to you on the day of your orders, 26/2. I have sent you an email to let you know in case you miss this reply. Best wishes
Can't fault this company
This company has great customer service as my parcel was delivered damaged all the bolts were there and the damaged package was not due to any fault by fixabolt. The deliver was quick to say it was standard delivery. I'm also happy with the product I ordered, I will definitely be using this company for future products
18. februar 2025
Svar fra Fixabolt
Thanks for taking the time to leave such a detailed review, Garry. Take care
Svar fra Fixabolt
Hi Ian, as you did not opt in to email marketing, I assume you are referring to your order's dispatch notification and ETA updates (from the courier).
We often hear that customers like to get dispatch and delivery updates so they can plan their projects accordingly, but I understand if they were a bit much for your needs.
When people do opt in to emails, we actively avoid sending them frequently, as we know how annoying these can be.
Thank you for taking the time to leave your valuable feedback
Brilliant
Brilliant, I managed to order different sized nuts to the bolts, thankfully it was noticed and the right size was sent. Great job, thank you.
11. februar 2025
Svar fra Fixabolt
Hi Miss Poppleton, thank you for taking the time to leave your review. I’m pleased that the team noticed the mistake and were able to correct it for you. Take care
Speedy delivery of correct goods.
11. februar 2025
Svar fra Fixabolt
Thank you for taking the time to leave your review, Dick. Best wishes
Excellent, clear ordering,Fast delivery
Excellent at looking after customers, clear ordering system online, communicating clearly and Fast despatch and delivery.
9. februar 2025
Svar fra Fixabolt
Hi Robert, thank you for returning to us again and leaving your kind review. We’re delighted to hear that you have been pleased with our service level. Best wishes
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.