Fitness Equipment Broker Anmeldelser 366

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Israel is my sales contact, he has been helpful and very committed making sure that all my needs were fulfilled. So far everything has met my expectations.

Vurdert til 5 av 5 stjerner

Israel, the broker, is an honest, reliable and efficient person. He is patient and extremely knowledgeable about the products and any information that he gives you, you can count on. He is very time... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Sales personnel were polite and very helpful with the exception of telling me assembly involved just a few attachments. The main problems were with company’s owners manual. I could not find a video... Vis mer

Vurdert til 5 av 5 stjerner

Israel really helped my dad get a therapy bike that has been critical in his rehab process. He recommended one that was better for what he needed than what we thought. He also advised us on ways to... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Treningsutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

We carry the best brands of essential home gym equipment, commercial exercise equipment, physical therapy equipment, wholesale gym equipment, discount exercise equipment and much more. Get 0% Interest Financing and Free US Shipping on all our top quali...


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Spirit Stepper

Israel is my sales contact, he has been helpful and very committed making sure that all my needs were fulfilled. So far everything has met my expectations.

19. mars 2026
Vurdert til 5 av 5 stjerner

Trustworthy Broker

Israel, the broker, is an honest, reliable and efficient person. He is patient and extremely knowledgeable about the products and any information that he gives you, you can count on. He is very timely in returning calls and responding to any problems. I am so grateful that my internet deal turned out to be a a smashing success. Thank you Israel

20. mars 2026
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Thanks for the awesome review Linda, it was a pleasure working with you!

Vurdert til 5 av 5 stjerner

This is the first timeFf I have purchased…

This is the first time I have purchased equipment from Future Equipment Broker. My wife was in a nursing home for six (6) months and needed a more regimented exercise program. After consulting Isreal at FEI twice I decided to purchase a NuStep. the NuStep was shipped from the manufacturer and arrive and was set up by the manufacturer's representative to our complete satisfaction. We couldn't have been happier and recommend Future Equipment Broker for your future purchases of exercise equipment. I would give them a 5-Star rating for consulting, follow through on the order and being a company that cares about their clients.

6. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Thanks for such a great review Frank, it was great working with you!

Vurdert til 5 av 5 stjerner

Great company and product

Israel was very knowledgeable about the product and helpful with the few small issues we had. Every this was handled in a timely manner and great communication with me! We love the product it will be a great machine for Derek to keep moving through Our MS journey! Thank you so much.

11. februar 2026
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

We appreciate your business Jill, thanks for the great review!

Vurdert til 5 av 5 stjerner

Great service

Great service, quick return callbacks and our purchase was everything we expected and more. If you are looking for exercise equipment be sure to call Fitness Equipment Broker!

10. januar 2026
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Thanks for the 5 stars Michelle, it was a pleasure doing business with you!

Vurdert til 5 av 5 stjerner

All good except the assembly people…

All good except the assembly people didn’t have any experience and I am hoping that they assembled it right. Also they didn’t take the boxes and skid with them

24. februar 2026
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Anil, thank you for your 5-star review — we truly appreciate your support.
While this was our technician’s first time assembling this specific model, he is highly experienced with fitness equipment and also holds a 5/5-star rating on Thumbtack. With thousands of machines on the market, it’s very common for installers to work with a model for the first time.

We reviewed the photos of the completed assembly and everything looked great. If any issues arise, please know we’re always here to help.

For reference, our technicians do not remove pallets or packing materials in case a return is needed within the 30-day trial period.

Thank you again for your feedback and for your business — we’re grateful for the opportunity to serve you.

Vurdert til 5 av 5 stjerner

Israel was very helpful and easy to…

Israel was very helpful and easy to deal with. He understood my needs and concerns and made sure that my purchase would be the best fit for us. I'm very satisfied with my overall online purchase and would suggest Fitness Equipment Broker to my family and friends for their fitness needs.

7. januar 2026
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Thanks for such a great review Gary!

Vurdert til 5 av 5 stjerner

Very pleased with our purchase

Very pleased with our purchase. The equipment works well. It was packaged well and easy to assemble. There was a slight delay due to stock, but not long and the company did a great job of communicating the status. Once in stock, the shipping was easy to track.

1. januar 2026
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

It was a pleasure doing business with you Debbie! Thanks for taking the time to leave us a great review.

Vurdert til 5 av 5 stjerner

Great support from the company with…

Great support from the company with questions about the set up. Fernando came and patiently demonstrated setup. He was also a great teacher on how to maneuver through programs. I’m ready now to get some exercise.
Thank you Fernando.

5. oktober 2025
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Thanks for the great review Kathie, we appreciate your business!

Vurdert til 1 av 5 stjerner

So my review is going to be a little…

So my review is going to be a little different and when you call this store if this happened to you, you now know why. I feel there is a bait and switch going on. They advertise the Nustep, which I don't believe they really have and then talk you out of it and get you to purchase one of their machines. They have had the same Nustep on here, he claims it's 30 years old, you would have a hard time getting parts for it, but then suggests something else. I did this back about 9 months ago, same picture of Nustep I feel it's to get to you to call as Nustep is popular with older people, then you get the old bait and switch. I also understand that Israel I believe he calls himself that is not even his real name. Buyer beware you may be happy with your purchase, but is it being done honestly??

6. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

We categorically disagree with the assertions made in this review.

Fitness Equipment Broker is a long-established distributor of rehabilitation and fitness equipment serving private customers, physical therapy clinics, and healthcare organizations nationwide. We do not engage in bait-and-switch practices. Our sales process is consultative and education-driven, with all product details, availability, and long-term service considerations disclosed clearly and accurately.

The inquiry referenced a NuStep model that was originally manufactured in 1999. This discontinued unit is currently not advertised on our website and was not available at the time of the inquiry. We explained the well-documented challenges associated with parts availability and long-term service for equipment of that age—information consistent with manufacturer guidance. No order was placed, no payment was collected, and no product was substituted.

Based on our customer service records, we do not have documentation of a call from this individual nine months ago. Regardless, providing guidance when a requested product is no longer practical or serviceable is standard practice in the rehabilitation equipment industry and part of our responsibility to customers.

As a distributor—not a manufacturer—we represent multiple manufacturers and recommend equipment based solely on suitability, safety, and long-term value. Offering alternatives in these circumstances is a professional obligation, not a sales tactic.

The allegation that we misrepresent our identity is also incorrect. Fitness Equipment Broker is a registered business, and our team communicates transparently and professionally using real names.

We take our reputation, ethical standards, and responsibility to the communities we serve seriously. We encourage prospective customers to review our extensive history of verified feedback and to contact us directly with any questions. Our continued partnerships with rehabilitation professionals and healthcare organizations reflect the trust placed in our expertise and integrity.

— Fitness Equipment Broker Team

Our policies and communications are documented and consistent across all customer interactions.

Vurdert til 3 av 5 stjerner

No contact with buyer after buyer…

No contact with buyer after buyer initiated a call to seller regarding delivery.

26. november 2025
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

We’re happy to hear that the delivery of your NuStep T4r went smoothly.

As a reminder, we typically quoted an estimated 3–4 weeks for delivery and installation on this item. There was a slight delay due to the holidays, and during that time we were waiting to hear back from the carrier so we could provide you with a confirmed delivery update.

Now that you’ve received your NuStep, we hope you’ll consider updating your review to reflect your experience.

Thank you again for your business—we truly appreciate it.

Best regards,
The Fitness Equipment Broker Team

Vurdert til 5 av 5 stjerner

Best sales help ever

Best sales help ever. Excellent explanations of options and sensible recommendations.

3. desember 2025
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

It was a pleasure doing business with you John, thanks for the 5 stars!

Vurdert til 5 av 5 stjerner

So helpful and especially patient as we…

So helpful and especially patient as we were travelling on a cruise 🚢 when we purchased. Sent us information and provided great information on the product we purchased. Many thanks

6. desember 2025
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

We appreciate your business Patrick, thanks for taking the time leave a review!

Vurdert til 5 av 5 stjerner

Personalized service

Israel has been assisting me in equipping my small clinic with products that saves space and money. Once we decide on a product after discussing the value it will add to the clinic, the delivery is prompt. Anytime there is a problem with the product, he is there to trouble shoot and address the issue within days.
Highly recommend their services.

6. august 2025
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

We really appreciate you taking the time to give your feedback Vani. Its been great doing business with you.

Vurdert til 5 av 5 stjerner

So far it's been great

So far it's been great, I withhold my final review until after we receive the equipment and get it set up. The staff has been excellent to work with. I especially like that they thoroughly explained all the details and provided options on how to proceed. Thank you for your attention to detail.

21. november 2025
Logoen til Fitness Equipment Broker

Svar fra Fitness Equipment Broker

Its been great working with you Frank, thanks for the 5 stars!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv