First Response 360 Ltd (BOLTON) Anmeldelser 

My 83 year old mum loves a gas fire. We had a remote control gas fire but the pilot light wouldn't come on. The man who I usually use said "oh just turn the heating up".
I rang First Response . Attended that day and got the pilot light on and told us we can leave it on so it would still work but as the fire was discontinued need a new fire as parts not available. Haroon sent me pics of an ideal fire and ordered it. He attended with his lovely Son to fit the fire. Was a hot day, they worked non stop and fitted the fire. Very polite and caring and trustworthy. I was so happy with their work and approach to the work that I am now using the company to undertake a boiler service and service of fire. Couldn't be happier to find a genuine, caring hardworking and trustworthy company. Thank you

Very friendly, the problem was solved quickly and I am very satisfied! I highly recommend!!!

Alex the electrician was efficient and polite, the company itself has predatory payment practices.
We called them out on a Saturday and agreed to the £49 call out fee, Alex replaced one of the outlets as there was a loose connection, it took 20 minutes.
We then received an invoice that was almost £500, there was no transparency and the prices are definitely not affordable.
Stay away from these guys.

Am sure the actual engineers are worth the 5* review on here but for me having had to cancel the booking with three hours notice that I gave them I was still charged a call out fee of £58.00 for no callout no engineer and no works carried out!! If the engineer had been in the car on his way then fair enough but he wasn't and I was told if I failed to pay it would be into legal hands
Needless to say I wont be using them in the future . Daylight robbery for a two min phonecall made.!!¬

Superb respnce time and great communication from Haroon

Boiler issue no hot water or heating - he came as planned spent some time checking things water came back on but heating didnt then then hot water stopped again later - left me in same state as was before he came - he did say would need a new boiler and tried to get me to buy one - was quoted by someone else £200 less fo new boiler and fitting than he did- Very disapointing throughout - now sat here still with no heating or hpt water and we are disabled.

I received a telephone call to confirm booking. The engineer was flexible and made a note of my school run times so that he didn't arrive while I was out He rang to confirm the time and also advised when he was on his way. On arrival polite ,friendly and professional. Thorough service with detailed reports. Thank you

The engineer arrived promptly and within the time window. He appears to have carried out a full service for a competitive price. A report was sent through later as requested. I shall be booking the company next year for the annual boiler service.

Problem was found and solved easily. The workers were polite and explained what was happening at each process.

Great service, prompt, explained process thoroughly and provided insightful guidance.

The initial conversation with a member from the contact team

Early response from the engineer

Politeness of staff

Really pleased with the service received, from coming to diagnose the initial problem with our boiler, through to fitting replacement parts and servicing. Was kept informed at all stages.

My "Call for Assistance," re my Toilet-Cistern issue ; was handled thoroughly and effectively by First Response. The men arrived on time, and did an excellent repair 10/10.

Responds quickly and is experienced in fixing different makes of boilers. Not many boiler engineers have his breadth of experience.

Engineer came and completed the job quickly, got the certificate within an hour of the job being completed. Very happy with the service and would use again!

Professional and efficient service. Would definitely recommend.

Great and efficient service.

Always excellent response and a professional and reasonably priced job done … thank you

Boiler service. Spot on

Great service, very thorough service and communication.