First Luggage and their logistics partner are efficient. They collected and delivered our suitcase, with all the contents intact, when they said they would and vice versa for the return journey. This... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First time using a luggage service. I called in for information and everything was explained clearly and David was exceptionally helpful and patient. Day of pick-up, they checked in when they'd rec... Vis mer
Easy booking process, friendly and helpful staff, documents sent very quickly, with clear instructions. We have used this service for over 10 years, travelling in June and again in August / Septemb... Vis mer
First Luggage has changed the way my clients and I travel. As the owner of Adventures in Art, I recommend First Luggage to every client we work with. So often a tour ends and we're heading straight to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrevet av virksomheten
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktopplysninger
120 Salmon Street, NW9 8NL, London, Storbritannia
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,9
Enestående
700 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you for a great service
Thank you for a great service! A friend of mine recommended to use First Luggage for an important document that I needed full tracking and prompt delivery for. They delivered faster than I expected and provided an excellent service. I will be using you again for all my shipping needs, including my luggage for my next holiday! Thanks again!
17. april 2023
I have used First Luggage many times
I have used First Luggage many times. Always an easy and great experience. Mish on the team goes out of his way to make sure of the speedy and safe arrival of our luggage.
13. april 2023
First Luggage have provided fast and…
First Luggage have provided fast and efficient service would definitely recommend them and use them again!
11. april 2023
very good experience.
5. april 2023
They communicated very well
They communicated very well. Slight hiccup with DHL who was doing delivery
All sorted now
4. april 2023
Excellent service
Excellent service. Reliable. No hassle. Keep me informed through the entire process. Efficient. I can’t say enough about your good service. Love it!
20. mars 2023
Fabulous
Fabulous! easiest service I've used and arrived quicker than expected.
Will definitely use again.
16. februar 2023
Super service
Super service, from initial enquiry (and several other phone calls to ask further questions) to pick-up in US and delivery to UK. Couldn't be happier.
16. februar 2023
My experience with First Luggage has been excellent…
My experience with First Luggage has been very positive. All the pick up and deliveries were carried out exactly as scheduled, drivers were very professional and helpful and most importantly First Luggage kept me well informed. Travelling without my suitcases was wonderful. I will use them again and will certainly recommend them to my friends
4. januar 2023
Very quick delivery
22. desember 2022
Everything was picked up and delivered…
Everything was picked up and delivered in time. I haven't seen the luggage yet to see if it all arrived in one piece yet.
19. desember 2022
Luggages were late
Luggages were late! No one answers your emails on time or returns your call!! Im still waiting for a call back!
16. desember 2022
Travel with free hands
It is an easy way to travel without luggage. A plus would be to have a pickup/delivery slot (instead or 9am-5:30pm, which is a bit challenging in terms of organisation).
15. desember 2022
Avoid AT ALL COSTS
Avoid AT ALL COSTS
We have used them twice to ship our luggage ahead for a holiday. Both times the luggage arrived late. To their credit, however, they did provide a full refund and offered to give us a credit toward a future shipment.
15. desember 2022
Anmeldelse skrevet uten oppfordring
I’m appalled with this company
I’m appalled with this company FIRST LUGGAGE we booked a holiday with great rail journeys and you’re company we’re appointed to take care of our luggage,
It would of been a help if you answered the phone, so we could of got labels etc, other companies take your luggage with you on pick up, but your company wanted to pick the luggage up a week before holiday then we wouldn’t of received it until we were a few days on our holiday, then we wouldn’t of had it returned for another week after holiday was over, big question WHY,
some of our group never received their luggage, because we opted out of your service we’re pensioner’s and had to struggle with rail station platforms stairs and escalators, not what I call a holiday
14. september 2022
Anmeldelse skrevet uten oppfordring
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