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Firewood Direct Anmeldelser 

98
•
TrustScore 5 av 5

4,8

Fyringsvedleverandør
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Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent quality kiln dried beech at a competitive price. Delivered without any hassle in three days. Very good service all round.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Can't say enough good things about firewood direct. This is my 4th crate from them this year. They have wood that gives a lot of heat. The crate is fill with good sized logs, no small scraps. So no me... Vis mer

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Vurdert til 4 av 5 stjerner

Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... Vis mer

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Vurdert til 5 av 5 stjerner

The delivery driver went out of his way to make the delivery as easy as possible for us. We live on a narrow road and yet he managed to get the truck into our driveway which is a lot harder than it so... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

98 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(98)

98 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

You delivered very quickly

You delivered very quickly. The wood was very good quality. The driver was able to bring the pallet up the side of the house to our garage

1. mars 2026
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Svar fra Firewood Direct

Thanks Bernie! Glad the driver was able to get the pallet right where you needed it. Enjoy the rest of the firewood!

Vurdert til 5 av 5 stjerner

Excellent quality logs at a good price.

Excellent quality logs at a good price.
Quick delivery. Delivery driver very helpful.

4. februar 2026
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Svar fra Firewood Direct

Thanks John! Glad the logs and the delivery met your expectations. We'll pass the kind words on to our driver too.

Vurdert til 3 av 5 stjerner

Delivery was late

4. februar 2026
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Svar fra Firewood Direct

Hi John,

Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with the delivery time-frame.

All of our pallet deliveries are handled by third-party couriers and typically arrive within the estimated delivery window provided at checkout. While most deliveries arrive smoothly, delays can occasionally occur depending on routing and local schedules.

In this case, we also didn’t have a contact phone number on the order, which can sometimes make coordination on the day of delivery more difficult for the driver.

We appreciate your feedback and will continue working to ensure the best possible service for our customers.

Kind regards,
Firewood Direct

Vurdert til 5 av 5 stjerner

The service delivery and Italian beech…

The service delivery and Italian beech were all excellent .there is a lovely warm glow from the wood with long lasting burning . I will def be buying again from them

4. februar 2026
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Svar fra Firewood Direct

Thanks Jackie! The beech really does give off a gorgeous warm glow. We'll be here whenever you're ready for your next order. Appreciate the kind words!

Vurdert til 3 av 5 stjerner

Driver refused to bring pallet unto…

Driver refused to bring pallet unto grass and left outside, otherwise excellent

29. januar 2026
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Svar fra Firewood Direct

Hi David,

Thanks again for your order and for leaving a review! We really appreciate the honest feedback and are glad you're satisfied with our product.

Regarding the delivery, we’re sorry that the driver wasn’t able to place the pallet on the grass as requested. For future orders, we’ll always do our best to pass customer preferences to the driver in advance. That said, for safety reasons, moving a pallet of this weight (approx. 620–650 kg) onto soft ground isn’t always possible, as pallet trucks can get stuck or cause damage.

As outlined in our delivery policy, placing pallets beyond kerbside (e.g. into gardens or through gates) is at the driver’s discretion and can’t be guaranteed, especially when access is tight or surfaces are soft. As we work with multiple delivery partners, we’re unfortunately unable to ensure such requests can always be accommodated.

We’re sorry for any inconvenience caused and really appreciate your understanding.

Thanks again for choosing Firewood Direct.

Kind regards,
Firewood Direct

Vurdert til 5 av 5 stjerner

Wood was will packed and quickly…

Wood was will packed and quickly delivered. Moisture levels were low

23. januar 2026
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Svar fra Firewood Direct

Thanks Ian! Low moisture is what it's all about for a clean, hot burn. Glad you're happy with the quality.

Vurdert til 5 av 5 stjerner

I’m delighted with the product and…

I’m delighted with the product and specifically with kornel who was amazing help guiding me to find exactly what I need. Delivery was extremely quick too

18. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Firewood Direct

Thanks Curtis! Really appreciate the shout-out. Glad we could help you find the right fit and get it to you quickly. Enjoy the firewood!

Vurdert til 5 av 5 stjerner

From order to delivery was very quick

From order to delivery was very quick. The fire logs were well packaged and they burn great and give out fantastic heat. I would say the heat is equivalent to coal.

11. januar 2026
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Svar fra Firewood Direct

Thanks Arthur! That's a serious compliment comparing it to coal - the kiln-dried beech really does pack a punch. Glad you're getting great heat from it.

Vurdert til 5 av 5 stjerner

Great company to deal with

Great company to deal with, friendly and very efficient - excellent delivery service.

16. januar 2026
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Svar fra Firewood Direct

Thanks Derek, really appreciate the kind words. The team will be happy to hear it!

Vurdert til 5 av 5 stjerner

Great service

Prompt delivery and great customer service

14. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Firewood Direct

Thank you, glad the service and delivery met your expectations!

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