When the diabolo I purchased broke after two weeks I sent a complaint email to Firetoys. Within 48 hours they responded and within a week of the incident I had a replacement diabolo! Top notch ser... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing company! Had no idea where to begin buying and setting up an aerial rig with Lyra and silks. Nick and Hannah gave expert advice and even provided pictures and videos! Excellent service and... Vis mer
Their products might be great, as the reviews make it seem, but I can't tell you because the item I ordered 19 days ago has yet to arrive. I don't understand how their shipping process can be so hor... Vis mer
Selskapet har svart
Accidentally ordered something. Called in and talked to a really nice guy and no issues refunding and stopping shipments. Also I mention the crash mats have been sold out for ages and he explained why... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Firetoys is the leading manufacturer of premium and fully certified aerial acrobatics and aerial specific rigging equipment. The Firetoys brand and logo are trademarked. We operate warehouses and have companies registered in the UK, EU and US. The original since 1999 - Elevated Artistry
Kontaktopplysninger
Unit 1, Harbour Trading Estate, Harbour Way, BN43 5HZ, Shoreham-by-sea, Storbritannia
- 01273 60 70 88 - (844) 3404580
- hello@firetoys.com
- firetoys.com
4,7
Enestående
29 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Customer Service & Product Quality
I’ve ordered 3 items from Firetoys, delivery was very quick and the products are quality, my son loves them. I will be ordering again, great Christmas ideas for the kids, who wouldn’t want to learn to spin a plate or Diablo.
29. juli 2021
Anmeldelse skrevet uten oppfordring
Excellent products and service!
I bought an LED hoop, the service was fast and the product is amazing. Customer care went above and beyond. Im very happy thankyou x
28. juni 2021
Anmeldelse skrevet uten oppfordring
Excellent Service
Excellent service...initial order was not delivered due to courier mistake, product was needed urgently for film shoot. Firetoys sent a replacement expedited delivery, which arrived next day. Hannah in customer service was very helpful. Would highly recommend this company.
14. oktober 2020
Anmeldelse skrevet uten oppfordring
great customer service
Always provide a fast efficient service, responds quickly to email. Brilliant products.
16. april 2020
Anmeldelse skrevet uten oppfordring
Svar fra Firetoys (Official)
Thanks Pieta, it’s always nice to hear out hard work is being appreciated
I had some issues mounting my…
I had some issues mounting my daughter's silks as I hadn't purchased the right rigging. Firetoys answered the phone straight away and advised me on the right rigging to buy. I really appreciate the help and professional stance. Great service.
4. september 2019
Anmeldelse skrevet uten oppfordring
Would definitely recommend them
Would definitely recommend this company. The customer service provided is excellent.
6. august 2019
Anmeldelse skrevet uten oppfordring
I am so happy!
I am more then honored to tell you how great the customer service i just got from firetoys! One of my Poi broke and they sent me a new set and it arrived within 3 business days. I was so happy to get them that soon and keep spinning! Thank you so much; I love my Poi.
18. desember 2018
Anmeldelse skrevet uten oppfordring
great service
ordered facepaints from this company , the service was quick and they sent out emails to let me know they had sent them. Took a couple of days to arrive but they were cheaper than most places very happy .
22. mai 2014
Anmeldelse skrevet uten oppfordring
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